Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Value for Money stars

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Latest Reviews for The Solace Centre, Equinoxcare

stars
stars 22 April 2022
I love coming to Solace. My friends are like my family, they are my family. I can come here in a good mood or bad mood and I can guarantee if I'm in a bad mood within five minutes of talking to someone, I feel better. By the time the place is closed, I am a different person from when I came in. The
support from the staff is always here and the support from my friends is great too. I recommend Solace to anyone. Come down and see for yourself.
Review from T B (Resident / Service User)
stars
stars 22 April 2022
I have been a member of Solace for over 15 years. I found Solace is a place to call a second home and if you come with problems, you end up going home happy with a smile on your face. I found Staff and fellow members are very friendly and easy to approach. It is also out of our service. Last 6
months, I was very unwell and the amount of support and care I got from the staff and the members is remarkable. I will recommend Solace Centre to anyone in need of help.
Review from S B (Resident / Service User)
stars
stars 14 April 2022
This place helped me through a very difficult time and when covid-19 came along I was unable to access the service which was a big loss. However, I now have access to the Solace Centre's resources again and plan to use them wisely.
Review from N W (Resident / Service User)