Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
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Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Plas Telford Extra Care Scheme

stars
stars 13 June 2018
My mother was one of the first residents to move into this building nearly 7 years ago and she loved being there. It's only been a month since she passed away. She was well liked there and I am still visiting the cafe on a regular basis. Everyone there is lovely including all the staff, they were a
big help to me when my mum passed away and I will always remember them all. I have also met a few residents over the years and have many friends there. I will always find time to visit even if it's just for a cuppa and a chat and I'm always made to feel welcome. I love to help out at the bingo, etc, and almost feel part of the Plas Telford family. Thank you to each and everyone who works there and lives there, for making my mum's life a happy life and a comfortable life. I was happy she was there and knew she was safe and well looked after.
Review from Caroline M (Daughter of Resident/Service User)