Submit a Review for Southlands Retirement Apartments
13 Wetherby Road, Roundhay, Leeds, LS8 2JU
View full details of Southlands Retirement ApartmentsLatest Reviews for Southlands Retirement Apartments
03 March 2026
I have been consistently blown away by the level of care and service at Southlands. Every single member of staff across every department has been friendly, caring, and attentive-nothing is ever too much trouble. The food is also amazing.
My mum moved here from a new retirement village that looked
impressive on the surface, but where standards quickly fell and the staff often seemed ill-suited for their roles. In contrast, seeing my mum warm, happy, well fed and well-cared for is a true testament to the high recruitment standards Westwood Care obviously maintains.
During the whole process from the initial viewings to the final move, we have been fantastically supported, with great communication from all parties.
My mum's current catchphrase is, "I could not be in a better place." As her family, there is nothing more we could wish to hear.
02 February 2026
My mother decided to buy an apartment here in May 2025, due to delays in selling her house, she didn't move in until late November. The Southlands team made the process very easy & didn't give us any hassle about the delays. They even allowed Mum to move her things in a week before completion so we
could prepare her flat. Living here over the last few weeks, she seems very happy & comfortable & finds everyone very friendly & helpful & enjoys joining the activities & meeting new friends & neighbours. The family feel it has been very good for her.
26 January 2026
I have been here only 1 month. In that time the staff have always been courteous, helpful, willing & friendly. The atmosphere in Southlands is warm & welcoming. The temperature everywhere in the building is warm and cosy, very conducive to rest & sleep. The other residents are pleasant and friendly.
The furnishing & decor are of a very high standard. It is a pleasure to live at Southlands.
15 July 2025
My husband enjoyed his two weeks of respite at Southlands very much. The care and support he received were second to none. I can highly recommend this 'all inclusive 5* hotel'.
Many thanks to all the team.
08 May 2025
I would like to say that from my first visit with my brother to look around, we were treated with absolute respect.
Since my brother moved in everything is in place and anything that we required has been dealt with. All the staff are absolutely wonderful.
30 December 2024
My mum has recently moved into Southlands- a huge move having lived in her previous home for 50 years. The sales manager was extremely helpful, patient and understanding, reducing our stress and going out of her way to provide information and help keep our purchase progressing.
My mum has been made
very welcome by both staff and fellow residents and for the first time in many months I feel she is safe and well cared for. Southlands has a busy programme of activities and it has been great to see my mum getting involved and keeping busy.
30 October 2024
Southlands is not only a beautiful residence but the staff are very caring and friendly. The meals are kept in a beautiful state and my father is very happy here. He has lived here for nearly three years and loves it. The best decision I have ever made was to move my parents from another location
(where they lived for 70 years) to Southlands to be closer to me and the grandchildren.
13 December 2023
My Dad, after much deliberation, decided that it would be a good idea to do a trial stay at Southlands. He's a widower and has a few health and mobility issues and the house was becoming too big (and cold) for him. On coming home day, he was down in the dumps and quickly made the decision to make
the permanent move. The apartment is so tastefully decorated and furnished and as warm as he chooses it to be without having to worry about expensive bills. There are always people around if he wants to socialise, he has 3 meals a day prepared for him and he feels safe and secure knowing that there is a team of care staff on site is a real plus point for my sister and me. Everyone there is so friendly and caring, so my sister feels so reassured. The manager cannot do enough for us and has made the whole process so stress-free. Such an asset to Westward Care - we'll never forget how she made one of the most stressful periods in our lives, so much easier for us.
12 October 2023
A telephone/intercom would have been helpful. The staff were extremely courteous and polite. The lighting could have been improved. The standard of food was variable. Maintenance was good and repairs were dealt with properly.
12 May 2023
I have stayed at Southlands for two weeks of respite care following knee replacement surgery. My father had been a resident here for seven years before passing, and I had no hesitation in choosing to return for my recuperation. I was welcomed 'back home' like an old friend.
My respite apartment was
a bright, spotless, airy environment with a wet room-style bathroom. Perfect!
I was afforded total privacy, but care was 'on hand', and when requested, I was helped swiftly, with respect, and always with a cheery smile.
I was able to join in as many activities as I felt able to and was always welcomed warmly by old friends and newer residents alike.
The atmosphere of 'family' is what makes Southlands extremely special. Care was on hand when required, and my daily progress was encouraged and gently supported.
I shall return home mentally and physically much more able to cope on my own, and grateful to Southlands for this amazing start.
05 October 2022
I stayed in Southlands after hip surgery for three weeks! I was welcomed warmly by management staff and residents. During my stay, I was treated with dignity and respect, and I shall keep in touch with the friends I made there. I had a comfortable apartment overlooking the garden. I shall certainly
consider using this facility again if the need arises.
30 September 2022
My mum (87 years old) stayed at Southlands following a hip replacement operation. Although she was apprehensive about not going straight home, Southlands provided her with the help and support she needed after her hospital stay. Mum enjoyed her four weeks at Southlands and made some new friends.
Think she will be back to visit.
09 September 2022
We had to move out of our apartment so that people could instal wardrobes etc in our bedroom. They required the removal of the beds to another part of the apartment, which meant we could not live in it. Southlands made the guest suite available to us for a week, which was extremely accommodating;
otherwise, we would have had to find temporary accommodation elsewhere.
08 September 2022
I was redirected to Southlands as another home had Covid. After being a week at Southlands, they contracted Covid, therefore; I had little contact with other residents. At no point did I feel unsafe. It was handled well. I cannot stress enough how friendly and helpful every member of staff was from
the managers to the cleaners. The apartments are outstanding in comfort and attractiveness. It was a good experience, and I would go there again should the need arise.
30 August 2022
I moved here to be nearer to my son, wife and grandson. I am thrilled with the outcome. Being at Southlands allows me to be as independent as possible with help, care and food available if I need it. The staff really do care and are excellent. The residents have welcomed me warmly, and very quickly,
I felt like one of this happy family. Situated on the edge of the park, close to the big clock and just a walk or bus ride to Street Lane are such a bonus.
24 May 2022
Very impressed with the facility, and the guest suite is very wonderful.
27 April 2022
Very lovely convalescence stay. Southlands looked after Mum very well.
04 April 2022
Quality of care and friendliness cannot be faulted. They had an answer for every problem. Accommodation is tastefully and excellent. Nothing was too much trouble. The offer of a trial stay was most helpful. That my sister decided against moving in, in no way reflects on what Southlands has to offer.
16 February 2022
Southlands has supported my mum through a very difficult move to live near me. Although Mum is still very able, we wanted her to move to her own retirement apartment that allows her to love her life but has all the support if and when needed. The staff are all amazing and are kind and caring. It
feels like a small family. Thank you for looking after my mum.
06 October 2021
Went into Southlands for a months respite. Everyone was very kind and helpful.
Latest Reviews for Southlands Retirement Apartments
03 March 2026
I have been consistently blown away by the level of care and service at Southlands. Every single member of staff across every department has been friendly, caring, and attentive-nothing is ever too much trouble. The food is also amazing.
My mum moved here from a new retirement village that looked
impressive on the surface, but where standards quickly fell and the staff often seemed ill-suited for their roles. In contrast, seeing my mum warm, happy, well fed and well-cared for is a true testament to the high recruitment standards Westwood Care obviously maintains.
During the whole process from the initial viewings to the final move, we have been fantastically supported, with great communication from all parties.
My mum's current catchphrase is, "I could not be in a better place." As her family, there is nothing more we could wish to hear.
02 February 2026
My mother decided to buy an apartment here in May 2025, due to delays in selling her house, she didn't move in until late November. The Southlands team made the process very easy & didn't give us any hassle about the delays. They even allowed Mum to move her things in a week before completion so we
could prepare her flat. Living here over the last few weeks, she seems very happy & comfortable & finds everyone very friendly & helpful & enjoys joining the activities & meeting new friends & neighbours. The family feel it has been very good for her.
26 January 2026
I have been here only 1 month. In that time the staff have always been courteous, helpful, willing & friendly. The atmosphere in Southlands is warm & welcoming. The temperature everywhere in the building is warm and cosy, very conducive to rest & sleep. The other residents are pleasant and friendly.
The furnishing & decor are of a very high standard. It is a pleasure to live at Southlands.
15 July 2025
My husband enjoyed his two weeks of respite at Southlands very much. The care and support he received were second to none. I can highly recommend this 'all inclusive 5* hotel'.
Many thanks to all the team.
08 May 2025
I would like to say that from my first visit with my brother to look around, we were treated with absolute respect.
Since my brother moved in everything is in place and anything that we required has been dealt with. All the staff are absolutely wonderful.
30 December 2024
My mum has recently moved into Southlands- a huge move having lived in her previous home for 50 years. The sales manager was extremely helpful, patient and understanding, reducing our stress and going out of her way to provide information and help keep our purchase progressing.
My mum has been made
very welcome by both staff and fellow residents and for the first time in many months I feel she is safe and well cared for. Southlands has a busy programme of activities and it has been great to see my mum getting involved and keeping busy.
30 October 2024
Southlands is not only a beautiful residence but the staff are very caring and friendly. The meals are kept in a beautiful state and my father is very happy here. He has lived here for nearly three years and loves it. The best decision I have ever made was to move my parents from another location
(where they lived for 70 years) to Southlands to be closer to me and the grandchildren.
13 December 2023
My Dad, after much deliberation, decided that it would be a good idea to do a trial stay at Southlands. He's a widower and has a few health and mobility issues and the house was becoming too big (and cold) for him. On coming home day, he was down in the dumps and quickly made the decision to make
the permanent move. The apartment is so tastefully decorated and furnished and as warm as he chooses it to be without having to worry about expensive bills. There are always people around if he wants to socialise, he has 3 meals a day prepared for him and he feels safe and secure knowing that there is a team of care staff on site is a real plus point for my sister and me. Everyone there is so friendly and caring, so my sister feels so reassured. The manager cannot do enough for us and has made the whole process so stress-free. Such an asset to Westward Care - we'll never forget how she made one of the most stressful periods in our lives, so much easier for us.
12 October 2023
A telephone/intercom would have been helpful. The staff were extremely courteous and polite. The lighting could have been improved. The standard of food was variable. Maintenance was good and repairs were dealt with properly.
12 May 2023
I have stayed at Southlands for two weeks of respite care following knee replacement surgery. My father had been a resident here for seven years before passing, and I had no hesitation in choosing to return for my recuperation. I was welcomed 'back home' like an old friend.
My respite apartment was
a bright, spotless, airy environment with a wet room-style bathroom. Perfect!
I was afforded total privacy, but care was 'on hand', and when requested, I was helped swiftly, with respect, and always with a cheery smile.
I was able to join in as many activities as I felt able to and was always welcomed warmly by old friends and newer residents alike.
The atmosphere of 'family' is what makes Southlands extremely special. Care was on hand when required, and my daily progress was encouraged and gently supported.
I shall return home mentally and physically much more able to cope on my own, and grateful to Southlands for this amazing start.
05 October 2022
I stayed in Southlands after hip surgery for three weeks! I was welcomed warmly by management staff and residents. During my stay, I was treated with dignity and respect, and I shall keep in touch with the friends I made there. I had a comfortable apartment overlooking the garden. I shall certainly
consider using this facility again if the need arises.
30 September 2022
My mum (87 years old) stayed at Southlands following a hip replacement operation. Although she was apprehensive about not going straight home, Southlands provided her with the help and support she needed after her hospital stay. Mum enjoyed her four weeks at Southlands and made some new friends.
Think she will be back to visit.
09 September 2022
We had to move out of our apartment so that people could instal wardrobes etc in our bedroom. They required the removal of the beds to another part of the apartment, which meant we could not live in it. Southlands made the guest suite available to us for a week, which was extremely accommodating;
otherwise, we would have had to find temporary accommodation elsewhere.
08 September 2022
I was redirected to Southlands as another home had Covid. After being a week at Southlands, they contracted Covid, therefore; I had little contact with other residents. At no point did I feel unsafe. It was handled well. I cannot stress enough how friendly and helpful every member of staff was from
the managers to the cleaners. The apartments are outstanding in comfort and attractiveness. It was a good experience, and I would go there again should the need arise.
30 August 2022
I moved here to be nearer to my son, wife and grandson. I am thrilled with the outcome. Being at Southlands allows me to be as independent as possible with help, care and food available if I need it. The staff really do care and are excellent. The residents have welcomed me warmly, and very quickly,
I felt like one of this happy family. Situated on the edge of the park, close to the big clock and just a walk or bus ride to Street Lane are such a bonus.
24 May 2022
Very impressed with the facility, and the guest suite is very wonderful.
27 April 2022
Very lovely convalescence stay. Southlands looked after Mum very well.
04 April 2022
Quality of care and friendliness cannot be faulted. They had an answer for every problem. Accommodation is tastefully and excellent. Nothing was too much trouble. The offer of a trial stay was most helpful. That my sister decided against moving in, in no way reflects on what Southlands has to offer.
16 February 2022
Southlands has supported my mum through a very difficult move to live near me. Although Mum is still very able, we wanted her to move to her own retirement apartment that allows her to love her life but has all the support if and when needed. The staff are all amazing and are kind and caring. It
feels like a small family. Thank you for looking after my mum.
06 October 2021
Went into Southlands for a months respite. Everyone was very kind and helpful.