Submit a Review for Dora Rose Care Home
1 Brocton Road, Milford, Stafford, ST17 0UH
View full details of Dora Rose Care HomeLatest Reviews for Dora Rose Care Home
25 February 2026
Our experience as a family has been outstanding. The level of care and peace of mind has been remarkable. Friendly and professional staff have made our experience easier to bear.
20 February 2026
My fsther had been quite ill in hospital before going to Dora Rose for 1 month of respite. He was very well cared for and this was obvious from both his appearance and overall demeanour. The staff were brilliant at with him, treating him at all times with patience, respect and kindness. I would
highly recommend Dora Rose and the team at Milford.
20 February 2026
We are very satisfied. Beryl is very happy. The staff are very good. Beautiful reception, very welcoming.
09 February 2026
Have experienced a really friendly atmosphere. My friend is protected and well cared for. Dora Rose is always warm, and the coffee machine is always very welcome!
09 February 2026
Dad arrived on Sunday 25/01/26. My sister and I came to set up his room, we were met by Claire, she was wonderful and kind - then I met Jan who was loving and funny. The rooms are 10/10 and the staff/catering staff second to none. Food - excellent. Facilities - excellent. The kindness of everyone is
making Dad's stay worth every penny.
30 January 2026
I have visited a resident several times over the xmas and New Year period. I have found the premises nicely decorated for the time of year. My resident seemed to be very happy here. With my wife, we attended the carol service. It was nice to see a fair amount of residents really enjoying the
evening. The staff are very committed to their roles. It's a pleasure to see quality care.
23 December 2025
My wife has resided at Dora Rose for one year now. Clare is living with Huntingtons disease and requires at times much patience and understanding. Its with all family members caring for loved ones in a nursing home environment it is essential to see evidence of that patience and understanding for
loved ones, and so we are happy to see in many of you that very often you do not just do your job but go above and beyond.
19 December 2025
It is difficult to give a tick box answer. I have ticked satisfactory, but this is unfair to staff who are good and excellent. Others let them down. My experience has been good, but could be better. I understand there is a problem with a shortage of staff in all care homes at present, and allow for
this when I should perhaps complain.
16 December 2025
Resident complains of other residents wandering in and out of her room all the time. Contract states a lockable draws or cupboard should be available and isn't. Her TV remote is always not available to her and if it is we have to replace batteries and it goes. She complains that night staff do not
answer her bell when requiring toilet in the night. The staff generally are helpful and any request is dealt with well.
11 December 2025
Mum is receiving excellent care and I know that she is safe and content. The rooms and communal areas are well-designed and furnished. I am a little disappointed that some of Mum's nicer clothes have gone missing and also a pair of pearl earrings. Sometimes communication with Clare (manager) is slow
and sometimes messages are not passed on. Otherwise, I am very pleased.
09 December 2025
Dora Rose is a lovely care home and the staff do really care for the residents. The atmosphere is very friendly and the home is always very clean and well-maintained. They arrange great entertainment for the residents, and the activities team are great. Mum really enjoys it. Everyone you meet at
Dora Rose has a smile on their face.
26 November 2025
It is my pleasure to say that my recent stay in the care of Dora Rose proved to be a pleasant and productive experience. I went for 2 weeks R&R after spending time in hospital after collapsing at home. The care provided was of the highest standard. The staff were exemplary in the service provided
and the facilities available 1st class.
12 November 2025
General change over last 12 months - recognised staffing issues - frequently new staff no badges no introductions to visitors so it's difficult to build any form of relationships.
General atmosphere of disinvestment. Sad to see this over the last couple of years
16 October 2025
Everyone very friendly and helpful.
08 October 2025
The facilities and staff are excellent and the positive impact on my Mum since she entered Dora Rose has been great. She entered the home in early 2025 and is now happier, more alert and more engaging than she was before. This is a testament to the care that she is receiving.
29 September 2025
There are times when the home is short-staffed. Whilst we can understand the reasons, it is disappointing.
Overall, the staff are kind & do their best with service users suffering with dementia.
Frustrating loss of several pairs of expensive glasses.
24 September 2025
If id have written this 12 months ago it would have been a very different review sadly it has rapidly been getting worse and worse, there is a large turn over of staff therefore you have very little continuity in care, simple little things that would make the residents life easier are missed,
communication is extremely poor and quite often not informed at all of meetings/events, a new app is currently being trialed but to very little success, the home is looking tired and in my relatives room a repair was made to a very poor standard, if this had been done in my own home i certainly wouldn't be paying the bill. The few original staff that remain are stretched thin but still manage to provide the best service possible for my mum. I would certainly advise a visit before deciding to use the home and where possible speak to those within the home and their relatives for an honest opinion.
24 September 2025
Lovely place to come and visit Nan. Feels like home and not the feel of an old people's home.
23 September 2025
This "was" an amazing care home but it's sad to see how over the last 6+ months it's deteriorated not helped I'm sure by so many fabulous members of staff leaving. Communication with relatives is poor. Updates on family member is poor (not had anything for about 3 months now). Something is really
not right here. Very sad. I worry for the residents.
26 August 2025
My wife became a resident here in December 2024, having spent the previous 4 years in a resident home suffering with vascular dementia. She and I have both worked hard to keep this dreadful condition at bay and have been largely successful. My daily visits benefit us both enormously and my wife will
be the first to say she is happy here, as am I. The staff cannot do enough for us and the home manager is quick to get involved if needed and is always available for advice. Dora Rose Care Home is a good place to be.
Latest Reviews for Dora Rose Care Home
25 February 2026
Our experience as a family has been outstanding. The level of care and peace of mind has been remarkable. Friendly and professional staff have made our experience easier to bear.
20 February 2026
My fsther had been quite ill in hospital before going to Dora Rose for 1 month of respite. He was very well cared for and this was obvious from both his appearance and overall demeanour. The staff were brilliant at with him, treating him at all times with patience, respect and kindness. I would
highly recommend Dora Rose and the team at Milford.
20 February 2026
We are very satisfied. Beryl is very happy. The staff are very good. Beautiful reception, very welcoming.
09 February 2026
Have experienced a really friendly atmosphere. My friend is protected and well cared for. Dora Rose is always warm, and the coffee machine is always very welcome!
09 February 2026
Dad arrived on Sunday 25/01/26. My sister and I came to set up his room, we were met by Claire, she was wonderful and kind - then I met Jan who was loving and funny. The rooms are 10/10 and the staff/catering staff second to none. Food - excellent. Facilities - excellent. The kindness of everyone is
making Dad's stay worth every penny.
30 January 2026
I have visited a resident several times over the xmas and New Year period. I have found the premises nicely decorated for the time of year. My resident seemed to be very happy here. With my wife, we attended the carol service. It was nice to see a fair amount of residents really enjoying the
evening. The staff are very committed to their roles. It's a pleasure to see quality care.
23 December 2025
My wife has resided at Dora Rose for one year now. Clare is living with Huntingtons disease and requires at times much patience and understanding. Its with all family members caring for loved ones in a nursing home environment it is essential to see evidence of that patience and understanding for
loved ones, and so we are happy to see in many of you that very often you do not just do your job but go above and beyond.
19 December 2025
It is difficult to give a tick box answer. I have ticked satisfactory, but this is unfair to staff who are good and excellent. Others let them down. My experience has been good, but could be better. I understand there is a problem with a shortage of staff in all care homes at present, and allow for
this when I should perhaps complain.
16 December 2025
Resident complains of other residents wandering in and out of her room all the time. Contract states a lockable draws or cupboard should be available and isn't. Her TV remote is always not available to her and if it is we have to replace batteries and it goes. She complains that night staff do not
answer her bell when requiring toilet in the night. The staff generally are helpful and any request is dealt with well.
11 December 2025
Mum is receiving excellent care and I know that she is safe and content. The rooms and communal areas are well-designed and furnished. I am a little disappointed that some of Mum's nicer clothes have gone missing and also a pair of pearl earrings. Sometimes communication with Clare (manager) is slow
and sometimes messages are not passed on. Otherwise, I am very pleased.
09 December 2025
Dora Rose is a lovely care home and the staff do really care for the residents. The atmosphere is very friendly and the home is always very clean and well-maintained. They arrange great entertainment for the residents, and the activities team are great. Mum really enjoys it. Everyone you meet at
Dora Rose has a smile on their face.
26 November 2025
It is my pleasure to say that my recent stay in the care of Dora Rose proved to be a pleasant and productive experience. I went for 2 weeks R&R after spending time in hospital after collapsing at home. The care provided was of the highest standard. The staff were exemplary in the service provided
and the facilities available 1st class.
12 November 2025
General change over last 12 months - recognised staffing issues - frequently new staff no badges no introductions to visitors so it's difficult to build any form of relationships.
General atmosphere of disinvestment. Sad to see this over the last couple of years
16 October 2025
Everyone very friendly and helpful.
08 October 2025
The facilities and staff are excellent and the positive impact on my Mum since she entered Dora Rose has been great. She entered the home in early 2025 and is now happier, more alert and more engaging than she was before. This is a testament to the care that she is receiving.
29 September 2025
There are times when the home is short-staffed. Whilst we can understand the reasons, it is disappointing.
Overall, the staff are kind & do their best with service users suffering with dementia.
Frustrating loss of several pairs of expensive glasses.
24 September 2025
If id have written this 12 months ago it would have been a very different review sadly it has rapidly been getting worse and worse, there is a large turn over of staff therefore you have very little continuity in care, simple little things that would make the residents life easier are missed,
communication is extremely poor and quite often not informed at all of meetings/events, a new app is currently being trialed but to very little success, the home is looking tired and in my relatives room a repair was made to a very poor standard, if this had been done in my own home i certainly wouldn't be paying the bill. The few original staff that remain are stretched thin but still manage to provide the best service possible for my mum. I would certainly advise a visit before deciding to use the home and where possible speak to those within the home and their relatives for an honest opinion.
24 September 2025
Lovely place to come and visit Nan. Feels like home and not the feel of an old people's home.
23 September 2025
This "was" an amazing care home but it's sad to see how over the last 6+ months it's deteriorated not helped I'm sure by so many fabulous members of staff leaving. Communication with relatives is poor. Updates on family member is poor (not had anything for about 3 months now). Something is really
not right here. Very sad. I worry for the residents.
26 August 2025
My wife became a resident here in December 2024, having spent the previous 4 years in a resident home suffering with vascular dementia. She and I have both worked hard to keep this dreadful condition at bay and have been largely successful. My daily visits benefit us both enormously and my wife will
be the first to say she is happy here, as am I. The staff cannot do enough for us and the home manager is quick to get involved if needed and is always available for advice. Dora Rose Care Home is a good place to be.