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11 Kilmacolm Road, Bridge of Weir, PA11 3PP
View Full Details of Bridge of WeirLatest Reviews for Bridge of Weir
24 September 2025
My experience of Bridge of Weir has been nothing but good in every respect. The staff can't do enough for me. I feel safe and well cared for in the home. They have a very full activities programme which I am very involved in. My room is lovely and looks out onto a patio.
04 September 2025
Having previously left a great review, I'm disappointed to update on issues which have now arisen. Lots of the care here IS great, & staff are great too. However I need to warn others that serious issues have arisen & to be vigilant about these aspects of care of your loved one. We had issues with staff unable to attend to dad when he was crying out in pain. On that occasion staff had their young children at work with them so couldn't meet dad's needs. (I agreed not to make a formal complaint at that time) Now, three new complaints have been upheld by the Care Inspectorate regarding issues with unexplained bruising & administration of medication. After several requests for a written response to the upholding of these complaints, Morar have now dismissed them as "minor". No apology and no explanation provided. I'd expected Morar to take the issues seriously, as previous complaints about the same issues have also been upheld. Just be aware. CI website shows details of all complaints.
09 July 2025
I was sole POA for my aunt and regret putting her in this care home. Would not recommend. Even with our families frequent detailed input nothing ever changed. For 2 and a half years we asked for black coffee instead of milky tea, never happened. We were promised baths and not showers, never happened. Weekly live church service, never happened. My aunts teeth deteriorated rapidly as oral hygiene seemed to be non existent as toothpaste lasted around 6 months. Thick black coating on tongue. Finger nails were frequently dirty. Even after 2 joint visits with social work, nothing changed. We were repeatedly told by staff our requests had been added to the care plan. They had been yes, but weren't adhered to. We paid for her hair to get set fortnightly, only for staff to shower her the next day so hair untidy again. We asked to speak to my aunts key worker one day, the carer said she would go and find out who it was, only to return and say 'oh it's me' So disappointied. Had such high hopes.
30 June 2025
Our family had a fraught relationship with this nursing home throughout the 2 1/2 years that my great aunt stayed there. Basic things like processes and procedures for looking after clothes and personal effects were ineffectual. Instructions regarding care were not followed and despite numerous meetings and agreements to address this, staff were either unwilling or insufficiently well trained or supervised to maintain the agreed standards. End of life care proved particularly fraught with very low regard being shown to basics like regular hydration and oral hygiene and attempts to address this only met with lip service responses. Following her death, communicating with the head office to obtain refund of monies due was difficult and responses were slow and inadequate. Care homes have a difficult job to do but this one should and could have done much better. Once the initial decision on provider is made it is unfair to relocate. I wish i had looked under the covers and further afield
10 April 2025
My mum joined Morar living at bridge of weir in February and I can't believe the change in our mum. The team have made us all feel so welcome and show so much care and respect for our mum. They really know how to bring the best out in our elderly parents and I am so impressed by the level of care and attention they give to mum. I didn't want my mum in a home however the Morar team have put my mind at rest and gave me a chance to be a daughter again and not my mums carer. The pink ladies are amazing and the home manager and her team should be proud of what they do. Love to all
09 April 2025
I cannot thank the staff at Morar Bridge of Weir enough for the exceptional care they have provided to my mum since she arrived. From day one, they made her feel so welcome, and the support they've given has been outstanding. The communication through the app has been incredibly reassuring for our family, as it allows us to stay updated. The cleanliness of the facilities is impeccable, and the entire environment is warm and inviting. The staff, from managers to domestic workers, have gone above and beyond to make mum feel comfortable and cared for. They've really taken the time to understand her needs and ensure she feels at home. The activities they offer have been fantastic, giving mum the chance to socialize and stay engaged in a way that has made her feel more settled. It's such a relief knowing she's in a place where she feels at home. We are all so reassured by the excellent care, and I can't recommend this care home enough. Thank you all for your dedication and compassion
02 April 2025
This is the second time my husband has been in respite care with Morar. He has an annual visit of three weeks while I visit my daughter abroad. He has Parkinsons' dementia and has had the very best of care on both of his visits and this year was welcomed back by staff who remembered him from last year. I found this so encouraging and reassuring as the staff are happy to be working for the company so avoiding constant turnover.He was visited by his sister in law regularly who was amazed at the constant activities which always involved him and which he was happy to be part of. To know that your husband is safe and in a very happy environment makes your time away such a precious space and time to recharge the batteries! I can't thank the staff enough and obviously am eternally grateful for the respite care which is now like gold dust. (A very happy wife)
29 November 2024
Bridge of weir care home staff exceptionally helpful, friendly and supportive. Our Dad is well looked after and knowing this and feeling that he is safe at all times is of great comfort to the family.
04 November 2024
The management and staff at Morar Living, Bridge of Weir are kind, professional, caring and treat residents and families like their own family. The team ensure residents are treated with respect at all times and that makes my journey less traumatic, seeing my husband cope with dementia. I have the utmost respect for all the caring staff who have a very challenging job. The manager has an open-door policy for families which is unheard of in these times.
21 October 2024
My auntie has lived at Bridge of Weir for six months now and it is like having my auntie back again, she is living her best life, making lots of new friends, taking part in the morning exercise class. The stress and worry we, as a family, had before my auntie moved in is night and day. The management team are fantastic and very approachable, the member of staff on front of house always has a smile and a coffee (the real stuff) for everyone coming in to visit. The activity team make activities that spark my auntie's interests, which was a challenge but they listened to her life and used her experiences so she enjoys life again. The nurses and care staff are brilliant, they spend time with my aunt, encourage her to remain independent but support her when she struggles. Domestic staff keep her room clean and tidy, kitchen staff give her meals she actually likes with lots of snacks and treats. I can not sing their praises enough. Thank you to all the staff, from myself and all of our family.
24 May 2024
Mum has been a resident at B.O.W. since Sep 2023. I wanted to thank the entire team at Morar for the exceptional care they provide to Mum. Mum is always treated with dignity, respect, and compassion. All staff go above and beyond to ensure Mum's every comfort and needs are met. They have taken the time to get to know Mum as an individual and cater to her preferences. This personalised approach has made a world of difference in Mum's adjustment. B.O.W offers a wonderful environment. We as a family especially enjoy the beautiful quiet lounge areas where we can reminisce with Mum over a coffee and a piece of cake. I am particularly impressed with the focus on resident independence. The staff encourages Mum to maintain her own routines as much as possible, which is so important for her well-being. Thanks to Bridge of Weir Care Home, Mum is happy, looked after, and thriving. I have great peace of mind knowing Mum is in such capable and caring hands. This is an exceptional care home.
17 May 2024
My mother has been at Bridge of Weir Care Home for coming up 2 years. There have been issues in the past but over the last couple of months things have become so much better. There have been great improvements. The management are approachable and have implemented great things throughout the home. All issues are dealt with in a prompt and pleasantly efficient manner. Well done.
15 May 2024
My dad has been a resident since Oct 2022. The care home has gone through a lot of staff changes. From February 2024 there have been big changes and have been driven by the new management team. The manager and her deputy are excellent and a credit to the company. Permanent staff now provide the care, communication is excellent and an open door policy to family and residents. The restrictions for visiting times have all been removed and family and friends can visit at any time. All the departments that help the care home function are tremendous and work as a team and if anything my dad needs to change all you have to do is ask and it is done. I write this review and I am fortunate that I can visit my dad every day and can honestly say from when he first arrived in October 2022 the care home is now functioning as how I would want care provided for my dad and all the departments within the care home are excellent.
09 May 2024
I don't get down as often as I like. However, on my most recent visit, I was hugely surprised and pleased by the changes that have occurred, my uncle seemed more content than ever and engaged with the surroundings. There is a definite change in atmosphere and a buzz about the home. I noticed changes such as plants on the balcony, making the area a much more pleasant place to sit and enjoy. My uncle loved the singer and piano player that had recently been and performed. The care has also improved and my aunt sang the praises of the management. Previously, there were issues in getting the right care and getting anything done. The new manager is approachable and seems to be able to achieve what she says she is going to do, my aunt's words, I never met her however she was in on a Sunday and I believe she was sorting out the plants. For me, I definitely felt and saw a positive change in everyone at the home, staff and residents all seemed more lively and certainly, my uncle seemed in fine spirits.
03 May 2024
Absolutely amazed at how we were all welcomed into the home, all the staff are so friendly and go above and beyond to make sure we have what we need. The manager and her team make sure that at these uncertain times, we are reassured that our loved ones get the exact care they deserve.
03 April 2024
My mum got into Bridge of Weir care home and it’s been an absolutely fantastic place for my mum who is at the end of life. The manager and all the care staff have been fantastic, there’s nothing you would ask for that they didn’t have, or if they didn’t have it they got it within an hour or so. Had several overnight stays with my mum and they would always accommodate. They all loved my family and treated everyone with dignity and respect. If I’d ever had to use a care home nearby there would only be one. The Bridge of Weir Care Home. If I could give them a million stars it wouldn’t be enough. You are all the best at what you do, so from all the family a big tremendous thank you. A very happy family.
27 February 2024
January 2024 was a very positive month at Bridge of Weir. Lots of activities for the residents and a generally very settled atmosphere. The home has a great overall team with each service area working closely with others. Residents are very well cared for with dignity and consideration for our relative's needs. The meal selection and quality have greatly improved with the chef happy to listen to feedback and update the menus as required.
29 January 2024
Very poorly run care home. No consistency of staff, all agency. Very poor communication. Never answer emails or phone calls. Reported to care commission.
09 October 2023
Disappointing. In the two years we have known Morar Living and the 9 months my wife was a resident there have been five managers, and they are now waiting for the third deputy manager to start. Staff morale is poor and care staff turnover high resulting in excessive use of agency staff who are often there for only one shift and therefore don't know the residents, they are focused on the job, not the person. Morar Living's premises and assurances are good but delivery and communication are poor. I withdrew my wife from Morar Living when specific comments and assurances given by three managers and followed by a fourth were unilaterally broken without prior communication or consultation.
02 April 2023
A great team that delivers never-ending patience and excellent care. The liaison with family regarding Mum's care and welfare is very welcome. Food quality and choice looks great and Mum regularly enjoys a glass of wine with her dinner. We understand the importance of security and that staff are busy, but sometimes takes a while to gain entry, particularly in the evenings. There is a great range of activities and having a cinema room adds to the fun. Mum loves that she can get her hair done regularly and enjoys a manicure every few weeks. The home has a number of lounges that can be booked for special family events and staff are happy to help prepare them. We have complete peace of mind concerning Mum's care and security. She is safe, well looked after and that makes the family very happy.
Latest Reviews for Bridge of Weir
24 September 2025
My experience of Bridge of Weir has been nothing but good in every respect. The staff can't do enough for me. I feel safe and well cared for in the home. They have a very full activities programme which I am very involved in. My room is lovely and looks out onto a patio.
04 September 2025
Having previously left a great review, I'm disappointed to update on issues which have now arisen. Lots of the care here IS great, & staff are great too. However I need to warn others that serious issues have arisen & to be vigilant about these aspects of care of your loved one. We had issues with staff unable to attend to dad when he was crying out in pain. On that occasion staff had their young children at work with them so couldn't meet dad's needs. (I agreed not to make a formal complaint at that time) Now, three new complaints have been upheld by the Care Inspectorate regarding issues with unexplained bruising & administration of medication. After several requests for a written response to the upholding of these complaints, Morar have now dismissed them as "minor". No apology and no explanation provided. I'd expected Morar to take the issues seriously, as previous complaints about the same issues have also been upheld. Just be aware. CI website shows details of all complaints.
09 July 2025
I was sole POA for my aunt and regret putting her in this care home. Would not recommend. Even with our families frequent detailed input nothing ever changed. For 2 and a half years we asked for black coffee instead of milky tea, never happened. We were promised baths and not showers, never happened. Weekly live church service, never happened. My aunts teeth deteriorated rapidly as oral hygiene seemed to be non existent as toothpaste lasted around 6 months. Thick black coating on tongue. Finger nails were frequently dirty. Even after 2 joint visits with social work, nothing changed. We were repeatedly told by staff our requests had been added to the care plan. They had been yes, but weren't adhered to. We paid for her hair to get set fortnightly, only for staff to shower her the next day so hair untidy again. We asked to speak to my aunts key worker one day, the carer said she would go and find out who it was, only to return and say 'oh it's me' So disappointied. Had such high hopes.
30 June 2025
Our family had a fraught relationship with this nursing home throughout the 2 1/2 years that my great aunt stayed there. Basic things like processes and procedures for looking after clothes and personal effects were ineffectual. Instructions regarding care were not followed and despite numerous meetings and agreements to address this, staff were either unwilling or insufficiently well trained or supervised to maintain the agreed standards. End of life care proved particularly fraught with very low regard being shown to basics like regular hydration and oral hygiene and attempts to address this only met with lip service responses. Following her death, communicating with the head office to obtain refund of monies due was difficult and responses were slow and inadequate. Care homes have a difficult job to do but this one should and could have done much better. Once the initial decision on provider is made it is unfair to relocate. I wish i had looked under the covers and further afield
10 April 2025
My mum joined Morar living at bridge of weir in February and I can't believe the change in our mum. The team have made us all feel so welcome and show so much care and respect for our mum. They really know how to bring the best out in our elderly parents and I am so impressed by the level of care and attention they give to mum. I didn't want my mum in a home however the Morar team have put my mind at rest and gave me a chance to be a daughter again and not my mums carer. The pink ladies are amazing and the home manager and her team should be proud of what they do. Love to all
09 April 2025
I cannot thank the staff at Morar Bridge of Weir enough for the exceptional care they have provided to my mum since she arrived. From day one, they made her feel so welcome, and the support they've given has been outstanding. The communication through the app has been incredibly reassuring for our family, as it allows us to stay updated. The cleanliness of the facilities is impeccable, and the entire environment is warm and inviting. The staff, from managers to domestic workers, have gone above and beyond to make mum feel comfortable and cared for. They've really taken the time to understand her needs and ensure she feels at home. The activities they offer have been fantastic, giving mum the chance to socialize and stay engaged in a way that has made her feel more settled. It's such a relief knowing she's in a place where she feels at home. We are all so reassured by the excellent care, and I can't recommend this care home enough. Thank you all for your dedication and compassion
02 April 2025
This is the second time my husband has been in respite care with Morar. He has an annual visit of three weeks while I visit my daughter abroad. He has Parkinsons' dementia and has had the very best of care on both of his visits and this year was welcomed back by staff who remembered him from last year. I found this so encouraging and reassuring as the staff are happy to be working for the company so avoiding constant turnover.He was visited by his sister in law regularly who was amazed at the constant activities which always involved him and which he was happy to be part of. To know that your husband is safe and in a very happy environment makes your time away such a precious space and time to recharge the batteries! I can't thank the staff enough and obviously am eternally grateful for the respite care which is now like gold dust. (A very happy wife)
29 November 2024
Bridge of weir care home staff exceptionally helpful, friendly and supportive. Our Dad is well looked after and knowing this and feeling that he is safe at all times is of great comfort to the family.
04 November 2024
The management and staff at Morar Living, Bridge of Weir are kind, professional, caring and treat residents and families like their own family. The team ensure residents are treated with respect at all times and that makes my journey less traumatic, seeing my husband cope with dementia. I have the utmost respect for all the caring staff who have a very challenging job. The manager has an open-door policy for families which is unheard of in these times.
21 October 2024
My auntie has lived at Bridge of Weir for six months now and it is like having my auntie back again, she is living her best life, making lots of new friends, taking part in the morning exercise class. The stress and worry we, as a family, had before my auntie moved in is night and day. The management team are fantastic and very approachable, the member of staff on front of house always has a smile and a coffee (the real stuff) for everyone coming in to visit. The activity team make activities that spark my auntie's interests, which was a challenge but they listened to her life and used her experiences so she enjoys life again. The nurses and care staff are brilliant, they spend time with my aunt, encourage her to remain independent but support her when she struggles. Domestic staff keep her room clean and tidy, kitchen staff give her meals she actually likes with lots of snacks and treats. I can not sing their praises enough. Thank you to all the staff, from myself and all of our family.
24 May 2024
Mum has been a resident at B.O.W. since Sep 2023. I wanted to thank the entire team at Morar for the exceptional care they provide to Mum. Mum is always treated with dignity, respect, and compassion. All staff go above and beyond to ensure Mum's every comfort and needs are met. They have taken the time to get to know Mum as an individual and cater to her preferences. This personalised approach has made a world of difference in Mum's adjustment. B.O.W offers a wonderful environment. We as a family especially enjoy the beautiful quiet lounge areas where we can reminisce with Mum over a coffee and a piece of cake. I am particularly impressed with the focus on resident independence. The staff encourages Mum to maintain her own routines as much as possible, which is so important for her well-being. Thanks to Bridge of Weir Care Home, Mum is happy, looked after, and thriving. I have great peace of mind knowing Mum is in such capable and caring hands. This is an exceptional care home.
17 May 2024
My mother has been at Bridge of Weir Care Home for coming up 2 years. There have been issues in the past but over the last couple of months things have become so much better. There have been great improvements. The management are approachable and have implemented great things throughout the home. All issues are dealt with in a prompt and pleasantly efficient manner. Well done.
15 May 2024
My dad has been a resident since Oct 2022. The care home has gone through a lot of staff changes. From February 2024 there have been big changes and have been driven by the new management team. The manager and her deputy are excellent and a credit to the company. Permanent staff now provide the care, communication is excellent and an open door policy to family and residents. The restrictions for visiting times have all been removed and family and friends can visit at any time. All the departments that help the care home function are tremendous and work as a team and if anything my dad needs to change all you have to do is ask and it is done. I write this review and I am fortunate that I can visit my dad every day and can honestly say from when he first arrived in October 2022 the care home is now functioning as how I would want care provided for my dad and all the departments within the care home are excellent.
09 May 2024
I don't get down as often as I like. However, on my most recent visit, I was hugely surprised and pleased by the changes that have occurred, my uncle seemed more content than ever and engaged with the surroundings. There is a definite change in atmosphere and a buzz about the home. I noticed changes such as plants on the balcony, making the area a much more pleasant place to sit and enjoy. My uncle loved the singer and piano player that had recently been and performed. The care has also improved and my aunt sang the praises of the management. Previously, there were issues in getting the right care and getting anything done. The new manager is approachable and seems to be able to achieve what she says she is going to do, my aunt's words, I never met her however she was in on a Sunday and I believe she was sorting out the plants. For me, I definitely felt and saw a positive change in everyone at the home, staff and residents all seemed more lively and certainly, my uncle seemed in fine spirits.
03 May 2024
Absolutely amazed at how we were all welcomed into the home, all the staff are so friendly and go above and beyond to make sure we have what we need. The manager and her team make sure that at these uncertain times, we are reassured that our loved ones get the exact care they deserve.
03 April 2024
My mum got into Bridge of Weir care home and it’s been an absolutely fantastic place for my mum who is at the end of life. The manager and all the care staff have been fantastic, there’s nothing you would ask for that they didn’t have, or if they didn’t have it they got it within an hour or so. Had several overnight stays with my mum and they would always accommodate. They all loved my family and treated everyone with dignity and respect. If I’d ever had to use a care home nearby there would only be one. The Bridge of Weir Care Home. If I could give them a million stars it wouldn’t be enough. You are all the best at what you do, so from all the family a big tremendous thank you. A very happy family.
27 February 2024
January 2024 was a very positive month at Bridge of Weir. Lots of activities for the residents and a generally very settled atmosphere. The home has a great overall team with each service area working closely with others. Residents are very well cared for with dignity and consideration for our relative's needs. The meal selection and quality have greatly improved with the chef happy to listen to feedback and update the menus as required.
29 January 2024
Very poorly run care home. No consistency of staff, all agency. Very poor communication. Never answer emails or phone calls. Reported to care commission.
09 October 2023
Disappointing. In the two years we have known Morar Living and the 9 months my wife was a resident there have been five managers, and they are now waiting for the third deputy manager to start. Staff morale is poor and care staff turnover high resulting in excessive use of agency staff who are often there for only one shift and therefore don't know the residents, they are focused on the job, not the person. Morar Living's premises and assurances are good but delivery and communication are poor. I withdrew my wife from Morar Living when specific comments and assurances given by three managers and followed by a fourth were unilaterally broken without prior communication or consultation.
02 April 2023
A great team that delivers never-ending patience and excellent care. The liaison with family regarding Mum's care and welfare is very welcome. Food quality and choice looks great and Mum regularly enjoys a glass of wine with her dinner. We understand the importance of security and that staff are busy, but sometimes takes a while to gain entry, particularly in the evenings. There is a great range of activities and having a cinema room adds to the fun. Mum loves that she can get her hair done regularly and enjoys a manicure every few weeks. The home has a number of lounges that can be booked for special family events and staff are happy to help prepare them. We have complete peace of mind concerning Mum's care and security. She is safe, well looked after and that makes the family very happy.