We had been looking for a Care Home for our friend for some time. Following several 'visits' to Cuttlebrook Hall our friend decided it ' was the only place she wanted to be'.
Since moving in our friend has settled in well and enjoys everything about Cuttlebrook Hall.
She is wonderfully cared
for and the relief of knowing that 24 x 7 she is safe and very well looked after takes such a lot of stress and concern off her friends and family.
The staff at Cuttlebrook Hall are phenomenal! Professional, very, very kind and caring and considerate and I think this is the primary element that makes Cuttlebrook Hall excellent. The rooms and facilities are well designed and very pleasant to be in, both as a resident and as a visitor.
The caring and nurturing environment, together with great staff make Cuttlebrook Hall exemplary.
08 June 2026
I feel happy and safe here. I am a long way from my daughter who lives in New Zealand, but we can talk and text and email any time. The staff are kind and treat all the residents with patience and consideration for their needs. I like it that I'm known by name by all the staff I meet in the home. I
feel I can request for anything reasonable and that my needs will be attended to very promptly. Meals vary and I don't like some of the food by there's always a choice.
08 June 2026
Amazing. Dad absolutely loves the home and all of the staff.
01 June 2026
This is a great care home. All staff engaging when interacting with family and actively invested in caring for the residents. Wide range of activities and amenities on site. Would recommend this care home to anyone.
11 May 2026
Mum has been living at Cuttlebrook Hall for a few months now and is extremely happy and settled. The home, its facilities and grounds are excellent but above all, it's the staff who make the place. They are all so incredibly kind and caring which results in a relaxed but nurturing atmosphere.
Everyone is treated with dignity and respect and I feel as though our family has become part of this community, not just my mum.
28 April 2026
Dad spent just over two weeks in Cuttlebrook Hall. The intention was to be there permanently but we had to remove him as he got quite distressed being away from his home and garden, therefore alternative plans are now in place. All the staff at Cuttlebrook go above and beyond and are extremely
caring. Everyone worked hard with us to try and address Dad's concerns, but with short term memory issues, it was difficult. We will definitely consider Cuttlebrook should his needs change again in the future.
24 April 2026
Dad has just had a second short stay for respite care following a fall that severely impaired his mobility. As before the staff were unfailingly kind and helpful. We were kept well informed about any issues affecting dad and we felt confident and reassured that he was in safe hands. Cuttlebrook
provided a safe environment for dad to regain his mobility.
20 April 2026
My Dad was treated with respect and dignity during his 2 week respite stay. The entire team were warm and friendly towards him.
I felt confident in the preparation and delivery of his medication and regularity of his other needs.
Dad particularly liked the food, especially the breakfasts.
My only
constructive feedback was that I did ask when we checked him in about arranging to get his daily newspaper, because this was important to him, and was told this would be possible, and I handed over his pre-paid vouchers to pay for these. Despite repeatedly raising this, this did not happen during his stay, which I felt lacked a little attention to detail that would have made a big difference to him. Hence 4 star rating in this review rather than 5 stars.
15 April 2026
I have been a resident here for 4 months & feel very comfortable & well cared for. The staff are well-trained & caring.
26 February 2026
Such a wonderful place. The staff are amazing and so calm and gentle with the residents. On my visits I am made to feel welcome and offered refreshments on my arrival. Have had lunch with my friend 3 times and on each time we were treated with nothing but kindness.
19 February 2026
Wonderful help and service with all staff.
19 February 2026
I am happy with the care of my mother. She is safe and comfortable. The staff have taken time to get to know her as an individual.
19 February 2026
My mother-in-law is well looked after by all the staff. She is settled in Cuttlebrook Hall.
18 February 2026
I think it's quite good. I feel it's a very good place.
17 February 2026
It was my Mum's 97th birthday and I asked Cuttlebrook Hall if we could have a room to celebrate her birthday. We met with 20 of the family in the cinema room which they had decorated and laid on a small buffet and drinks. This meant such a lot to us as mum can't leave the home now. Excellent service
and thank them very much.
10 February 2026
Cuttlebrook Hall have helped us immensely in a difficult time of trying to find a care home for Mum, who has Dementia, and Dad, who has Parkinson's. They have very different needs but still want to be, and should be together. The staff, at all levels have been amazing in accommodating their care
requirements, in different wings, but also they are able to spend time and eat together as they wish.
From my first enquiry and initial visit, to Mum and Dad moving in, the whole process was professional and clearly explained. As soon as they arrived, they were treated with kindness and respect and I have been regularly updated on how they are settling in and their care plans. There are so many activities for them as a couple and as individuals, I am confident they can both get a lot out of their life at Cuttlebrook Hall. And the rooms are beautiful. Thank you!
09 February 2026
Cuttlebrook isn't just a care home, it is a community that cares.
The staff are dedicated, professional and infectiously positive. It is impossible not to smile when everyone is greeted personally and nothing appears too much trouble.
Mum has been welcomed into the Cuttlebrook community and her
individual needs met in the very best way possible, and after only a very short while feels safe, is eating better and joining in a variety of activities!
15 January 2026
Following a nasty infection, and worsening memory issues, my Dad moved to Cuttlebrook from hospital. The team couldn't have been more helpful, practical and kind. The overall atmosphere is very positive and the team work exceptionally hard for each resident.
03 December 2025
My Mum had two weeks' respite care at Cuttlebrook Hall. Her room and all the facilities were outstanding and I was very impressed with the way the staff looked after her and cared for her. Thank you.
17 November 2025
My mother in law was one of the first residents in cuttlebrook hall. She is very happy and settled there. Enjoys the activities and social functions. The food is varied and excellent. Birthdays and seasonal festivities are reflected in meals and cakes etc. The staff are very caring and we have no
worries about her safety and well being.
Latest Reviews for Cuttlebrook Hall
11 June 2026
We had been looking for a Care Home for our friend for some time. Following several 'visits' to Cuttlebrook Hall our friend decided it ' was the only place she wanted to be'.
Since moving in our friend has settled in well and enjoys everything about Cuttlebrook Hall.
She is wonderfully cared
for and the relief of knowing that 24 x 7 she is safe and very well looked after takes such a lot of stress and concern off her friends and family.
The staff at Cuttlebrook Hall are phenomenal! Professional, very, very kind and caring and considerate and I think this is the primary element that makes Cuttlebrook Hall excellent. The rooms and facilities are well designed and very pleasant to be in, both as a resident and as a visitor.
The caring and nurturing environment, together with great staff make Cuttlebrook Hall exemplary.
08 June 2026
I feel happy and safe here. I am a long way from my daughter who lives in New Zealand, but we can talk and text and email any time. The staff are kind and treat all the residents with patience and consideration for their needs. I like it that I'm known by name by all the staff I meet in the home. I
feel I can request for anything reasonable and that my needs will be attended to very promptly. Meals vary and I don't like some of the food by there's always a choice.
08 June 2026
Amazing. Dad absolutely loves the home and all of the staff.
01 June 2026
This is a great care home. All staff engaging when interacting with family and actively invested in caring for the residents. Wide range of activities and amenities on site. Would recommend this care home to anyone.
11 May 2026
Mum has been living at Cuttlebrook Hall for a few months now and is extremely happy and settled. The home, its facilities and grounds are excellent but above all, it's the staff who make the place. They are all so incredibly kind and caring which results in a relaxed but nurturing atmosphere.
Everyone is treated with dignity and respect and I feel as though our family has become part of this community, not just my mum.
28 April 2026
Dad spent just over two weeks in Cuttlebrook Hall. The intention was to be there permanently but we had to remove him as he got quite distressed being away from his home and garden, therefore alternative plans are now in place. All the staff at Cuttlebrook go above and beyond and are extremely
caring. Everyone worked hard with us to try and address Dad's concerns, but with short term memory issues, it was difficult. We will definitely consider Cuttlebrook should his needs change again in the future.
24 April 2026
Dad has just had a second short stay for respite care following a fall that severely impaired his mobility. As before the staff were unfailingly kind and helpful. We were kept well informed about any issues affecting dad and we felt confident and reassured that he was in safe hands. Cuttlebrook
provided a safe environment for dad to regain his mobility.
20 April 2026
My Dad was treated with respect and dignity during his 2 week respite stay. The entire team were warm and friendly towards him.
I felt confident in the preparation and delivery of his medication and regularity of his other needs.
Dad particularly liked the food, especially the breakfasts.
My only
constructive feedback was that I did ask when we checked him in about arranging to get his daily newspaper, because this was important to him, and was told this would be possible, and I handed over his pre-paid vouchers to pay for these. Despite repeatedly raising this, this did not happen during his stay, which I felt lacked a little attention to detail that would have made a big difference to him. Hence 4 star rating in this review rather than 5 stars.
15 April 2026
I have been a resident here for 4 months & feel very comfortable & well cared for. The staff are well-trained & caring.
26 February 2026
Such a wonderful place. The staff are amazing and so calm and gentle with the residents. On my visits I am made to feel welcome and offered refreshments on my arrival. Have had lunch with my friend 3 times and on each time we were treated with nothing but kindness.
19 February 2026
Wonderful help and service with all staff.
19 February 2026
I am happy with the care of my mother. She is safe and comfortable. The staff have taken time to get to know her as an individual.
19 February 2026
My mother-in-law is well looked after by all the staff. She is settled in Cuttlebrook Hall.
18 February 2026
I think it's quite good. I feel it's a very good place.
17 February 2026
It was my Mum's 97th birthday and I asked Cuttlebrook Hall if we could have a room to celebrate her birthday. We met with 20 of the family in the cinema room which they had decorated and laid on a small buffet and drinks. This meant such a lot to us as mum can't leave the home now. Excellent service
and thank them very much.
10 February 2026
Cuttlebrook Hall have helped us immensely in a difficult time of trying to find a care home for Mum, who has Dementia, and Dad, who has Parkinson's. They have very different needs but still want to be, and should be together. The staff, at all levels have been amazing in accommodating their care
requirements, in different wings, but also they are able to spend time and eat together as they wish.
From my first enquiry and initial visit, to Mum and Dad moving in, the whole process was professional and clearly explained. As soon as they arrived, they were treated with kindness and respect and I have been regularly updated on how they are settling in and their care plans. There are so many activities for them as a couple and as individuals, I am confident they can both get a lot out of their life at Cuttlebrook Hall. And the rooms are beautiful. Thank you!
09 February 2026
Cuttlebrook isn't just a care home, it is a community that cares.
The staff are dedicated, professional and infectiously positive. It is impossible not to smile when everyone is greeted personally and nothing appears too much trouble.
Mum has been welcomed into the Cuttlebrook community and her
individual needs met in the very best way possible, and after only a very short while feels safe, is eating better and joining in a variety of activities!
15 January 2026
Following a nasty infection, and worsening memory issues, my Dad moved to Cuttlebrook from hospital. The team couldn't have been more helpful, practical and kind. The overall atmosphere is very positive and the team work exceptionally hard for each resident.
03 December 2025
My Mum had two weeks' respite care at Cuttlebrook Hall. Her room and all the facilities were outstanding and I was very impressed with the way the staff looked after her and cared for her. Thank you.
17 November 2025
My mother in law was one of the first residents in cuttlebrook hall. She is very happy and settled there. Enjoys the activities and social functions. The food is varied and excellent. Birthdays and seasonal festivities are reflected in meals and cakes etc. The staff are very caring and we have no