Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Riseley House Residential Care Home

stars
stars 15 May 2025
We moved dad into Riseley House in mid April 2025 and we have been so impressed with the level of professional care offered there. The rooms are well appointed, the facilities great but it's the staff that make the real difference. The activities on offer are also second to none - so much for residents to participate in. Would definitely recommend to anyone looking for a placement for their loved ones.
Review from Elaine D (Daughter of Resident/Service User)
stars
stars 29 January 2024
Lovely friendly residential home. Very friendly staff who do a fabulous job of providing a safe caring environment. Rooms are well equipped and clean. The food is excellent, open kitchen so you can see everything that is being prepared.
Review from J F (Daughter of Resident/Service User)
stars
stars 19 January 2024
Since I arrived here at Riseley House to recover from the injuries that I had, I can not believe how well the wonderful staff that work here look after me, and all the residents that stay here for a short stay or possibly two live here. If it was that I ever needed to go into care, Riseley House would be my first choice to stay for however long I needed to.
Review from Philip S (Resident / Service User)
stars
stars 11 January 2024
My dad has been at Riseley House since autumn 2023 and has settled in well. All the staff are incredibly kind and caring. The facilities are good. The manager instills confidence in the level of care provided. There's always good communication between us and the Riseley team which allows any issues to be dealt with quickly.
Review from P D (Son of Resident/Service User)
stars
stars 21 December 2023
The staff were very attentive even when busy. Bringing me to and fro from my private room into the dining area and lounge. Comfortable chairs and surroundings. There was a garden which some residents were allowed to use, I would have loved to have gone out, maybe when I'm able to visit I shall go outside.
Review from Vivienne L (Respite Resident/Service User)