Submit a Review for Halden Heights Nursing Home
Ashford Road, High Halden, Ashford, TN26 3BP
View Full Details of Halden Heights Nursing HomeLatest Reviews for Halden Heights Nursing Home
29 April 2025
I have found Halden Heights Care Home to offer exceptional care. All surface areas are cleansed on a daily basis and floors swept and hoovered. This is the reason the home always smells fresh and inviting. Nurses and carers remain in the lounge areas with the residents and help is on offer immediately when it is needed. Nurses regularly check any resident who is diabetic, toileting needs are dealt with immediately, there is no waiting and assistance is always on hand in these areas. I have found all staff to be pleasant & happy and they all offer 1st rate care. There is a first class choice of meals and I feel relaxed that my husband is here.
24 April 2025
My mum has been looked after for over 6 weeks now, and I can say the staff are a pleasure to deal with, and so helpful and kind to us all. Can not recommend strongly enough this home.
24 April 2025
Halden Heights is so peaceful. The staff are so kind and caring, treating patients and visitors with respect. I am happy to leave my husband in their care since he has been here I sleep so much better and I am so thankful.
24 April 2025
Halden Heights have been very satisfactory in caring for my husband. Very clean premises. Food is very good. Attention to detail is excellent and management cannot be faulted.
24 April 2025
Mum is a long-term resident of the care home and has always received the highest standard of care from the friendly and professional staff. They are always on hand to help and nothing is too much trouble. The home is extremely well maintained by the matron who is clearly loved and respected by the staff and who always has time for talking about mum. Overall, the care mum receives is excellent and we are lucky to have found this care home for mum.
24 April 2025
Halden Heights is a lovely care home with excellent staff and activities. A few members of staff are a credit to your organisation.
23 April 2025
Excellent care, very caring and friendly staff. All staff very helpful to relatives and visitors. Food excellent.
20 March 2025
I could not fault the care given to my husband during his stay after a severe stroke. They made sure his final days were happy, he was treated with respect at all time as was I. I thoroughly recommend the home to anyone. First class care!
19 February 2025
Halden Heights have looked after mum brilliantly for the last 18 months. She has needed lots of care and attention, which they never failed to provide, with dignity, professionalism, and kindness. She was in good hands and we never had to worry. Thank you all for your care and kindness.
07 February 2025
Halden Heights Nursing Home cared for my husband in his last weeks, throughout the care was professional, caring and kind. He was watched closely and all his needs were attended to and whenever there was a change in his condition, I was told, either personally when I visited or by telephone call. The atmosphere was always cheerful and the staff even made my husband smile! Halden Heights is an excellent home, I thoroughly recommend it.
30 January 2025
Halden Heights Nursing Home is an exceptional Care Home. The warmth and care expressed by all members of the team makes you feel welcome and reassured. The atmosphere is that of kindness understanding smiles and love with professionalism and respect for everyone living there. I am a retired nurse with 40 plus years experience and have encountered many care and nursing homes during my working life and I wouldn't have any hesitation in recommending Halden Heights as an option for anyone requiring additional support later in life where their quality of life will be enhanced and enjoyed.
27 January 2025
The care home has wonderful staff who are kind and considerate. My mother was comfortable and treated with respect. They kept us well informed and were exemplary when my mother was dying. The home was always clean and fresh when we visited.
24 December 2024
This care home is second to none. The staff are so caring and loving, could not have wished my lovely husband to be in better hands. Thank you each and every one of you and God bless you.
18 December 2024
My mother lived at Halden Heights for 20 months. She had vascular dementia and was always treated with kindness, respect and dignity. I can't fault the care she was given. We were always informed promptly of any issues and updated regularly. Special thanks to the staff on Daisy Floor. They are very special people.
10 December 2024
My father commenced living at the home after several falls and an end of life diagnosis. Although it was a mentally difficult time for him, he and I appreciated the kindness, professionalism and attention that he received from all of the staff. During the last difficult days, he was able to maintain his dignity and at the same time be given the help that he needed in a way that met his own personal needs. From the moment my father entered the nursing home to when he passed away, I can honestly say that all of the staff were helpful, kind and patient. If my father had remained in the community, I do not think that I would have been able to provide him with that level of care even with help from external agencies. I cannot thank the staff enough for everything they did for my father and I know that he was grateful also, although not able to fully communicate this at the end.
19 November 2024
Thank you so much to all the wonderful and patient staff at Halden Heights. Excellent care. Mum looks so well after her stay with you. Would recommend for sure. Five star!
07 November 2024
The care and compassion was absolutely amazing. I cannot praise the staff highly enough. They made my husband's journey peaceful, pain-free and a wonderful experience in spite of his challenging condition.
18 October 2024
This is a wonderful care home and was where our Dad spent his final years, in safety and comfort, as a dementia patient/resident. From day one, the manager and the team made Dad at home, feel loved and protected. They are a truly special team who clearly form bonds with the residents, which carries over into their dutiful, attentive and loving care. We also want to give thanks to the owners who have continued to invest in the facility, and in particular the gardens and grounds. Spectacular in the summertime. I would highly recommend Halden Heights to anybody.
26 September 2024
In my experience, all staff are friednly, respectful and caring to residents/visitors. Any issues being dealt with speedily. However, if there is one concern I have, it would be staffing levels at the weekend! I appreciate that organising weekend rotas is not an easy task especially when holidays and sickness come into the mix. I would point out that this is a personal observation, but one I hope is not overlooked.
26 September 2024
We were very pleased with the care that our relative received at Halden Heights. He was admitted following palliative care at Hospital and he received excellent care at Halden Heights until he passed. Staff were attentive and helpful. As we live a distance away, it was very important to us that our relative was safe and well looked after. We found this to be the case at Halden Heights and we are grateful to all involved in looking after our loved one. The manager was always very responsive to our requests and even responded to emails during the evening which we appreciated. In summary, Halden Heights appears to be very well run and managed, with staff who seem to take genuine care and interest in the wellbeing of the residents.
Latest Reviews for Halden Heights Nursing Home
29 April 2025
I have found Halden Heights Care Home to offer exceptional care. All surface areas are cleansed on a daily basis and floors swept and hoovered. This is the reason the home always smells fresh and inviting. Nurses and carers remain in the lounge areas with the residents and help is on offer immediately when it is needed. Nurses regularly check any resident who is diabetic, toileting needs are dealt with immediately, there is no waiting and assistance is always on hand in these areas. I have found all staff to be pleasant & happy and they all offer 1st rate care. There is a first class choice of meals and I feel relaxed that my husband is here.
24 April 2025
My mum has been looked after for over 6 weeks now, and I can say the staff are a pleasure to deal with, and so helpful and kind to us all. Can not recommend strongly enough this home.
24 April 2025
Halden Heights is so peaceful. The staff are so kind and caring, treating patients and visitors with respect. I am happy to leave my husband in their care since he has been here I sleep so much better and I am so thankful.
24 April 2025
Halden Heights have been very satisfactory in caring for my husband. Very clean premises. Food is very good. Attention to detail is excellent and management cannot be faulted.
24 April 2025
Mum is a long-term resident of the care home and has always received the highest standard of care from the friendly and professional staff. They are always on hand to help and nothing is too much trouble. The home is extremely well maintained by the matron who is clearly loved and respected by the staff and who always has time for talking about mum. Overall, the care mum receives is excellent and we are lucky to have found this care home for mum.
24 April 2025
Halden Heights is a lovely care home with excellent staff and activities. A few members of staff are a credit to your organisation.
23 April 2025
Excellent care, very caring and friendly staff. All staff very helpful to relatives and visitors. Food excellent.
20 March 2025
I could not fault the care given to my husband during his stay after a severe stroke. They made sure his final days were happy, he was treated with respect at all time as was I. I thoroughly recommend the home to anyone. First class care!
19 February 2025
Halden Heights have looked after mum brilliantly for the last 18 months. She has needed lots of care and attention, which they never failed to provide, with dignity, professionalism, and kindness. She was in good hands and we never had to worry. Thank you all for your care and kindness.
07 February 2025
Halden Heights Nursing Home cared for my husband in his last weeks, throughout the care was professional, caring and kind. He was watched closely and all his needs were attended to and whenever there was a change in his condition, I was told, either personally when I visited or by telephone call. The atmosphere was always cheerful and the staff even made my husband smile! Halden Heights is an excellent home, I thoroughly recommend it.
30 January 2025
Halden Heights Nursing Home is an exceptional Care Home. The warmth and care expressed by all members of the team makes you feel welcome and reassured. The atmosphere is that of kindness understanding smiles and love with professionalism and respect for everyone living there. I am a retired nurse with 40 plus years experience and have encountered many care and nursing homes during my working life and I wouldn't have any hesitation in recommending Halden Heights as an option for anyone requiring additional support later in life where their quality of life will be enhanced and enjoyed.
27 January 2025
The care home has wonderful staff who are kind and considerate. My mother was comfortable and treated with respect. They kept us well informed and were exemplary when my mother was dying. The home was always clean and fresh when we visited.
24 December 2024
This care home is second to none. The staff are so caring and loving, could not have wished my lovely husband to be in better hands. Thank you each and every one of you and God bless you.
18 December 2024
My mother lived at Halden Heights for 20 months. She had vascular dementia and was always treated with kindness, respect and dignity. I can't fault the care she was given. We were always informed promptly of any issues and updated regularly. Special thanks to the staff on Daisy Floor. They are very special people.
10 December 2024
My father commenced living at the home after several falls and an end of life diagnosis. Although it was a mentally difficult time for him, he and I appreciated the kindness, professionalism and attention that he received from all of the staff. During the last difficult days, he was able to maintain his dignity and at the same time be given the help that he needed in a way that met his own personal needs. From the moment my father entered the nursing home to when he passed away, I can honestly say that all of the staff were helpful, kind and patient. If my father had remained in the community, I do not think that I would have been able to provide him with that level of care even with help from external agencies. I cannot thank the staff enough for everything they did for my father and I know that he was grateful also, although not able to fully communicate this at the end.
19 November 2024
Thank you so much to all the wonderful and patient staff at Halden Heights. Excellent care. Mum looks so well after her stay with you. Would recommend for sure. Five star!
07 November 2024
The care and compassion was absolutely amazing. I cannot praise the staff highly enough. They made my husband's journey peaceful, pain-free and a wonderful experience in spite of his challenging condition.
18 October 2024
This is a wonderful care home and was where our Dad spent his final years, in safety and comfort, as a dementia patient/resident. From day one, the manager and the team made Dad at home, feel loved and protected. They are a truly special team who clearly form bonds with the residents, which carries over into their dutiful, attentive and loving care. We also want to give thanks to the owners who have continued to invest in the facility, and in particular the gardens and grounds. Spectacular in the summertime. I would highly recommend Halden Heights to anybody.
26 September 2024
In my experience, all staff are friednly, respectful and caring to residents/visitors. Any issues being dealt with speedily. However, if there is one concern I have, it would be staffing levels at the weekend! I appreciate that organising weekend rotas is not an easy task especially when holidays and sickness come into the mix. I would point out that this is a personal observation, but one I hope is not overlooked.
26 September 2024
We were very pleased with the care that our relative received at Halden Heights. He was admitted following palliative care at Hospital and he received excellent care at Halden Heights until he passed. Staff were attentive and helpful. As we live a distance away, it was very important to us that our relative was safe and well looked after. We found this to be the case at Halden Heights and we are grateful to all involved in looking after our loved one. The manager was always very responsive to our requests and even responded to emails during the evening which we appreciated. In summary, Halden Heights appears to be very well run and managed, with staff who seem to take genuine care and interest in the wellbeing of the residents.