Submit a Review for Halden Heights Nursing Home
Ashford Road, High Halden, Ashford, TN26 3BP
View Full Details of Halden Heights Nursing HomeLatest Reviews for Halden Heights Nursing Home
15 July 2025
Very well cared for by thoughtful and loving staff.
06 June 2025
As a retired community physiotherapist I have been in many care homes and have never been in one where there was such a happy atmosphere. The whole team, manager, reception staff, care workers, nursing staff, housekeeping and catering work together to provide excellent, efficient, empathetic care. Halden Heights is very well equipped to optimise the comfort of residents. The rooms are spacious with ensuit wet rooms and interesting views; everything is spotlessly clean. The grounds are lovely and accessible and there is play area for visiting children. All the staff are sensitive to residents' needs which are met in a timely manner with kindness and good humour. The food is tasty and well presented and an effort is made to mark special occasions with special food. There is regular entertainment and frequent parties with musicians and party food to which famies are invited. My partner's family and I were extremely grateful to everyone at Halden Heights for the care he received.
03 June 2025
My father was very comfortable throughout his stay. The nursing & care teams were very professional and made an effort to know him well. They were with him to the last, and I am very grateful to all who supported him.
29 May 2025
All staff are very friendly. My mum doesn't want to leave. My husband and I will miss them all. Keep up the good work.
23 May 2025
Two particular staff members were extra kind and loving. All the staff were very kind.
14 May 2025
I spent ten weeks in the home recovering from a spinal injury. The care was excellent, I was given everything I needed, and the supervision was very thorough. The staff were kind and very professional. This is a first class care home and I recommend it.
29 April 2025
I have found Halden Heights Care Home to offer exceptional care. All surface areas are cleansed on a daily basis and floors swept and hoovered. This is the reason the home always smells fresh and inviting. Nurses and carers remain in the lounge areas with the residents and help is on offer immediately when it is needed. Nurses regularly check any resident who is diabetic, toileting needs are dealt with immediately, there is no waiting and assistance is always on hand in these areas. I have found all staff to be pleasant & happy and they all offer 1st rate care. There is a first class choice of meals and I feel relaxed that my husband is here.
24 April 2025
My mum has been looked after for over 6 weeks now, and I can say the staff are a pleasure to deal with, and so helpful and kind to us all. Can not recommend strongly enough this home.
24 April 2025
Halden Heights is so peaceful. The staff are so kind and caring, treating patients and visitors with respect. I am happy to leave my husband in their care since he has been here I sleep so much better and I am so thankful.
24 April 2025
Halden Heights have been very satisfactory in caring for my husband. Very clean premises. Food is very good. Attention to detail is excellent and management cannot be faulted.
24 April 2025
Mum is a long-term resident of the care home and has always received the highest standard of care from the friendly and professional staff. They are always on hand to help and nothing is too much trouble. The home is extremely well maintained by the matron who is clearly loved and respected by the staff and who always has time for talking about mum. Overall, the care mum receives is excellent and we are lucky to have found this care home for mum.
24 April 2025
Halden Heights is a lovely care home with excellent staff and activities. A few members of staff are a credit to your organisation.
23 April 2025
Excellent care, very caring and friendly staff. All staff very helpful to relatives and visitors. Food excellent.
20 March 2025
I could not fault the care given to my husband during his stay after a severe stroke. They made sure his final days were happy, he was treated with respect at all time as was I. I thoroughly recommend the home to anyone. First class care!
19 February 2025
Halden Heights have looked after mum brilliantly for the last 18 months. She has needed lots of care and attention, which they never failed to provide, with dignity, professionalism, and kindness. She was in good hands and we never had to worry. Thank you all for your care and kindness.
30 January 2025
Halden Heights Nursing Home is an exceptional Care Home. The warmth and care expressed by all members of the team makes you feel welcome and reassured. The atmosphere is that of kindness understanding smiles and love with professionalism and respect for everyone living there. I am a retired nurse with 40 plus years experience and have encountered many care and nursing homes during my working life and I wouldn't have any hesitation in recommending Halden Heights as an option for anyone requiring additional support later in life where their quality of life will be enhanced and enjoyed.
27 January 2025
The care home has wonderful staff who are kind and considerate. My mother was comfortable and treated with respect. They kept us well informed and were exemplary when my mother was dying. The home was always clean and fresh when we visited.
24 December 2024
This care home is second to none. The staff are so caring and loving, could not have wished my lovely husband to be in better hands. Thank you each and every one of you and God bless you.
18 December 2024
My mother lived at Halden Heights for 20 months. She had vascular dementia and was always treated with kindness, respect and dignity. I can't fault the care she was given. We were always informed promptly of any issues and updated regularly. Special thanks to the staff on Daisy Floor. They are very special people.
10 December 2024
My father commenced living at the home after several falls and an end of life diagnosis. Although it was a mentally difficult time for him, he and I appreciated the kindness, professionalism and attention that he received from all of the staff. During the last difficult days, he was able to maintain his dignity and at the same time be given the help that he needed in a way that met his own personal needs. From the moment my father entered the nursing home to when he passed away, I can honestly say that all of the staff were helpful, kind and patient. If my father had remained in the community, I do not think that I would have been able to provide him with that level of care even with help from external agencies. I cannot thank the staff enough for everything they did for my father and I know that he was grateful also, although not able to fully communicate this at the end.
Latest Reviews for Halden Heights Nursing Home
15 July 2025
Very well cared for by thoughtful and loving staff.
06 June 2025
As a retired community physiotherapist I have been in many care homes and have never been in one where there was such a happy atmosphere. The whole team, manager, reception staff, care workers, nursing staff, housekeeping and catering work together to provide excellent, efficient, empathetic care. Halden Heights is very well equipped to optimise the comfort of residents. The rooms are spacious with ensuit wet rooms and interesting views; everything is spotlessly clean. The grounds are lovely and accessible and there is play area for visiting children. All the staff are sensitive to residents' needs which are met in a timely manner with kindness and good humour. The food is tasty and well presented and an effort is made to mark special occasions with special food. There is regular entertainment and frequent parties with musicians and party food to which famies are invited. My partner's family and I were extremely grateful to everyone at Halden Heights for the care he received.
03 June 2025
My father was very comfortable throughout his stay. The nursing & care teams were very professional and made an effort to know him well. They were with him to the last, and I am very grateful to all who supported him.
29 May 2025
All staff are very friendly. My mum doesn't want to leave. My husband and I will miss them all. Keep up the good work.
23 May 2025
Two particular staff members were extra kind and loving. All the staff were very kind.
14 May 2025
I spent ten weeks in the home recovering from a spinal injury. The care was excellent, I was given everything I needed, and the supervision was very thorough. The staff were kind and very professional. This is a first class care home and I recommend it.
29 April 2025
I have found Halden Heights Care Home to offer exceptional care. All surface areas are cleansed on a daily basis and floors swept and hoovered. This is the reason the home always smells fresh and inviting. Nurses and carers remain in the lounge areas with the residents and help is on offer immediately when it is needed. Nurses regularly check any resident who is diabetic, toileting needs are dealt with immediately, there is no waiting and assistance is always on hand in these areas. I have found all staff to be pleasant & happy and they all offer 1st rate care. There is a first class choice of meals and I feel relaxed that my husband is here.
24 April 2025
My mum has been looked after for over 6 weeks now, and I can say the staff are a pleasure to deal with, and so helpful and kind to us all. Can not recommend strongly enough this home.
24 April 2025
Halden Heights is so peaceful. The staff are so kind and caring, treating patients and visitors with respect. I am happy to leave my husband in their care since he has been here I sleep so much better and I am so thankful.
24 April 2025
Halden Heights have been very satisfactory in caring for my husband. Very clean premises. Food is very good. Attention to detail is excellent and management cannot be faulted.
24 April 2025
Mum is a long-term resident of the care home and has always received the highest standard of care from the friendly and professional staff. They are always on hand to help and nothing is too much trouble. The home is extremely well maintained by the matron who is clearly loved and respected by the staff and who always has time for talking about mum. Overall, the care mum receives is excellent and we are lucky to have found this care home for mum.
24 April 2025
Halden Heights is a lovely care home with excellent staff and activities. A few members of staff are a credit to your organisation.
23 April 2025
Excellent care, very caring and friendly staff. All staff very helpful to relatives and visitors. Food excellent.
20 March 2025
I could not fault the care given to my husband during his stay after a severe stroke. They made sure his final days were happy, he was treated with respect at all time as was I. I thoroughly recommend the home to anyone. First class care!
19 February 2025
Halden Heights have looked after mum brilliantly for the last 18 months. She has needed lots of care and attention, which they never failed to provide, with dignity, professionalism, and kindness. She was in good hands and we never had to worry. Thank you all for your care and kindness.
30 January 2025
Halden Heights Nursing Home is an exceptional Care Home. The warmth and care expressed by all members of the team makes you feel welcome and reassured. The atmosphere is that of kindness understanding smiles and love with professionalism and respect for everyone living there. I am a retired nurse with 40 plus years experience and have encountered many care and nursing homes during my working life and I wouldn't have any hesitation in recommending Halden Heights as an option for anyone requiring additional support later in life where their quality of life will be enhanced and enjoyed.
27 January 2025
The care home has wonderful staff who are kind and considerate. My mother was comfortable and treated with respect. They kept us well informed and were exemplary when my mother was dying. The home was always clean and fresh when we visited.
24 December 2024
This care home is second to none. The staff are so caring and loving, could not have wished my lovely husband to be in better hands. Thank you each and every one of you and God bless you.
18 December 2024
My mother lived at Halden Heights for 20 months. She had vascular dementia and was always treated with kindness, respect and dignity. I can't fault the care she was given. We were always informed promptly of any issues and updated regularly. Special thanks to the staff on Daisy Floor. They are very special people.
10 December 2024
My father commenced living at the home after several falls and an end of life diagnosis. Although it was a mentally difficult time for him, he and I appreciated the kindness, professionalism and attention that he received from all of the staff. During the last difficult days, he was able to maintain his dignity and at the same time be given the help that he needed in a way that met his own personal needs. From the moment my father entered the nursing home to when he passed away, I can honestly say that all of the staff were helpful, kind and patient. If my father had remained in the community, I do not think that I would have been able to provide him with that level of care even with help from external agencies. I cannot thank the staff enough for everything they did for my father and I know that he was grateful also, although not able to fully communicate this at the end.