Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hope Valley Nursing Home

stars
stars 10 February 2026
I have been in care work for 38 years. I have been a support worker, a supervisor, a trainer and a manager for Social Services. Hope Valley has new owners/managers and has only been open since March 2025. I visited Hope valley yesterday 5-2-25, i found the home to be well run, very clean, very
caring. The residents seemed very happy with the care given to them and enjoyed the morning & afternoon activities. They have a large variety of meals on offer which are cooked on the premises. The rooms are large and can be fitted with the residents own items to make them more homely and familiar. Rooms have an-suits with Loo & sink and many have personal showers. The communication system is all done through computer which is connected to smart phones for staffs use to record information on residents and tasks that are done throughout their shifts. Residents can chose when they want to get up and go to bed. Care-plans are designed with person centre planning & are up-dated regularly. All the staff I met were very friendly and helpful. In all my years experience in care I have never seen a nursing/care home run as proficiently as Hope Valley.
Review from Michelle M (Stepdaughter of Resident/Service User)