Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Oak Hill Mansion

stars
stars 13 January 2026
What a lovely place for my mum to spend her last few days/weeks/months. The staff are lovely special mention for Taz, Louise and Lindsay who always go the extra mile. The only criticism is the food is a little bit and miss but I know a chef has been hard to find. Other than the food the place is
kept very clean and tidy and the decor is lovely. After visiting other homes I'm happy that my mum is in Oak Hill Mansion.
Review from S R (Son of Resident/Service User)
stars
stars 10 October 2025
My mum moved into the home in spring 2025 and sadly passed away in early September. Although there for only a few months, from the time she arrived she was happy and the staff made her stay so comfortable. Every little thing that she needed or asked for was provided and all the staff went out of
their way to make her stay so special. The home setting in the park is ideal and the facilities, food and support from staff is second to none. When any family members visited we were made to feel very very welcome and given so much attention that it made each visit extra special. I cannot thank them enough for their caring and professional approach and would highly recommend this home to any future potential resident.
Review from Jayne F (Daughter of Resident/Service User)