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57-59 Victoria Road, Polegate, BN26 6BY
View Full Details of Prideaux ManorLatest Reviews for Prideaux Manor
22 September 2025
Lovely caring home, I'm pleased that my grandad is there being cared for in the best possible way. Always get offered a cup of tea. The staff are so polite, kind and helpful. I'm happy my grandad is safe and looked after well.
04 September 2025
I can't praise this care home enough. From our first visit we were very impressed with the manager and assistant manager who were so friendly kind and professional and we felt quite at home and was sure my mum-in-law would flourish here. She's been here for 8+ months now and has settled in completely. The staff are exemplary and nothing is too much trouble for them. The whole set up is a credit to all who work there.
04 September 2025
My wife has been here for 18 months and in that time has been treated with care and courtesy and kindness. I worked in adult social care from 2002-2015 and would say this house is better than those I worked in.
04 September 2025
Great, clean home. Staff are very attentive and caring. Food is of a high standard, nice spacious garden and large communal area.
04 September 2025
Mum has been here 8 months now. Nothing is ever too much trouble for the staff who always help with a smile.
03 September 2025
Fantastic. Staff very kind and helpful.
03 September 2025
My wife received the very best care both day and night. Also much hard work to improve her mobility. She is happy and the staff are so kind.
28 August 2025
My wife, who is the sister of a resident, visits the care home every month to see him. We are always impressed with all the staff - always welcoming, friendly and attentive. We are always offered refreshments on arrival. The home is very secure, clean and tidy. No complaints!
27 August 2025
My husband has been at Prideaux Manor for 15 months and we are very happy with the care that he gets. The staff are all very good and very attentive. No complaints.
18 August 2025
I visited a friend who is a resident at Prideaux Manor, Polegate during a summer BBQ everything was great my children and the residents all had a wonderful time the home was clean and tidy and all the staff were polite and welcoming. I was overall very happy with the home.
20 March 2025
A welcoming friendly place, non judgemental and caring atmosphere. Kind staff for whom nothing is too much trouble.
30 January 2025
I can't praise Prideaux Manor and its staff enough. I was recommended the care home by a very good friend. Our mother has dementia and sadly we lost my dad in 2023. Mum was at home having carers come in, which was becoming increasingly difficult and she was lonely. From the first phone call with a particular member of staff, she made us feel welcome. We visited twice before Mum moved in. It is without doubt the best decision we could've made. From the staff to the food and activities. It's warm inviting and feels just like home. It took about four days for Mum to settle in. I would give it ten stars if you could. It's taken so much pressure away from us knowing that my mum is so well looked after.
30 January 2025
The care staff do a wonderful job considering my mother is "challenging". The staff are always easy to talk to and keep me updated on how my mother has been between my visits and are welcoming and caring. It is not easy to care for my mother as her dementia and Alzheimer's has got worse and she can sometimes be aggressive and refuse personal care but the staff do their utmost to do what they can. They have also tried several times to encourage my mother to get involved in events even though she prefers to stay in her room and watch TV. The manager has put several things in place to deal with the smell of urine due to my mother refusing her personal care such as an air freshener and purifier as well as deep cleaning her room when ever she goes to the hospital for which they organise a taxi and a carer for her weekly trip to the hospital for podiatry. I feel very reassured that my mother is being cared for in the best way possible as her dementia progresses.
28 January 2025
I am very happy with the home and feel reassured that Dad is very well cared for. The carers have a real understanding of dementia and treat every resident with utmost respect, they all have so much patience and often have to deal with difficult situations which they do very calmly and they remain unphased by it. They are also very friendly chatting with me when I visit and always offering tea and coffee. The activity leader works very hard to involve the residents in games, which can be quite a task to get Dad involved but he does enjoy it when he joins in. The special events party's are also well enjoyed with the Chef putting on a lovely spread for all. The place is always kept spotlessly clean and Dad always looks smart in his freshly laundered clothes. Overall we are so pleased we chose Prideaux Manor which has a nice homely family feel to it which was lacking in more of the larger plush homes we looked at.
28 January 2025
Wonderful care home. Staff are amazing. The home is clean and welcoming. Residents are happy, well cared for and engaged. Rooms comfortable and homely. Lots for residents to do with great activities. Family are welcomed and nothing is too much trouble.
23 January 2025
My mother has lived in this care home since December 2023. She's always treated with respect and kindness. It is so comforting to myself and my brother to know that my mother is fully engaged and well looked after. If I have any concerns I can raise them with the staff straightaway and they will ensure they are acted upon. I am more than happy that my mother is in this home. In fact, I have recommended this home to other people who have been in a situation where they've needed to find a care home for their relative. I would highly recommend this home to anyone.
29 August 2024
Absolutely fantastic care home all-round. Caring, attentive staff. Clean accommodation. Well-managed and great communication. They never stop being helpful and accommodating. Nothing is too much to ask for. Really feel welcome at every visit. Very grateful and relieved that Nana got to spend her last few months here.
14 May 2024
I can’t recommend the team at Prideaux Manor enough - Mum has been there since the end of February. Due to her Alzheimer’s she was understandably very unsettled with the initial change in environment, and the team have worked so hard to help her settle. They have involved myself and my dad to keep us updated and work out a plan for Mum together. The home is a lovely, clean, bright and welcoming environment. The staff are so kind and friendly and engage with the residents and treat them with respect and dignity. All of the residents look happy and well cared for. There is a lovely programme of activities and a nice sunny outdoor space for the summer months.
02 April 2024
I cannot speak highly enough about Prideaux Manor, from the first minute my dad arrived there they made him feel welcome, nothing was ever too much for them and they made him feel at home, which was something we had worried about before he went there. It was good to see him taking part in the activities with a smile on his face!
13 March 2024
I really cannot express just how grateful my brother and I are for the wonderful care and support of our dad. All the staff, without exception, have been so supportive and caring of my father and in return, the joy they have brought him since he has been in their care means that my brother and I feel a weight has been lifted off our shoulders knowing that he is safe and happy. I really cannot recommend Prideaux Manor enough for someone that you love.
Latest Reviews for Prideaux Manor
22 September 2025
Lovely caring home, I'm pleased that my grandad is there being cared for in the best possible way. Always get offered a cup of tea. The staff are so polite, kind and helpful. I'm happy my grandad is safe and looked after well.
04 September 2025
I can't praise this care home enough. From our first visit we were very impressed with the manager and assistant manager who were so friendly kind and professional and we felt quite at home and was sure my mum-in-law would flourish here. She's been here for 8+ months now and has settled in completely. The staff are exemplary and nothing is too much trouble for them. The whole set up is a credit to all who work there.
04 September 2025
My wife has been here for 18 months and in that time has been treated with care and courtesy and kindness. I worked in adult social care from 2002-2015 and would say this house is better than those I worked in.
04 September 2025
Great, clean home. Staff are very attentive and caring. Food is of a high standard, nice spacious garden and large communal area.
04 September 2025
Mum has been here 8 months now. Nothing is ever too much trouble for the staff who always help with a smile.
03 September 2025
Fantastic. Staff very kind and helpful.
03 September 2025
My wife received the very best care both day and night. Also much hard work to improve her mobility. She is happy and the staff are so kind.
28 August 2025
My wife, who is the sister of a resident, visits the care home every month to see him. We are always impressed with all the staff - always welcoming, friendly and attentive. We are always offered refreshments on arrival. The home is very secure, clean and tidy. No complaints!
27 August 2025
My husband has been at Prideaux Manor for 15 months and we are very happy with the care that he gets. The staff are all very good and very attentive. No complaints.
18 August 2025
I visited a friend who is a resident at Prideaux Manor, Polegate during a summer BBQ everything was great my children and the residents all had a wonderful time the home was clean and tidy and all the staff were polite and welcoming. I was overall very happy with the home.
20 March 2025
A welcoming friendly place, non judgemental and caring atmosphere. Kind staff for whom nothing is too much trouble.
30 January 2025
I can't praise Prideaux Manor and its staff enough. I was recommended the care home by a very good friend. Our mother has dementia and sadly we lost my dad in 2023. Mum was at home having carers come in, which was becoming increasingly difficult and she was lonely. From the first phone call with a particular member of staff, she made us feel welcome. We visited twice before Mum moved in. It is without doubt the best decision we could've made. From the staff to the food and activities. It's warm inviting and feels just like home. It took about four days for Mum to settle in. I would give it ten stars if you could. It's taken so much pressure away from us knowing that my mum is so well looked after.
30 January 2025
The care staff do a wonderful job considering my mother is "challenging". The staff are always easy to talk to and keep me updated on how my mother has been between my visits and are welcoming and caring. It is not easy to care for my mother as her dementia and Alzheimer's has got worse and she can sometimes be aggressive and refuse personal care but the staff do their utmost to do what they can. They have also tried several times to encourage my mother to get involved in events even though she prefers to stay in her room and watch TV. The manager has put several things in place to deal with the smell of urine due to my mother refusing her personal care such as an air freshener and purifier as well as deep cleaning her room when ever she goes to the hospital for which they organise a taxi and a carer for her weekly trip to the hospital for podiatry. I feel very reassured that my mother is being cared for in the best way possible as her dementia progresses.
28 January 2025
I am very happy with the home and feel reassured that Dad is very well cared for. The carers have a real understanding of dementia and treat every resident with utmost respect, they all have so much patience and often have to deal with difficult situations which they do very calmly and they remain unphased by it. They are also very friendly chatting with me when I visit and always offering tea and coffee. The activity leader works very hard to involve the residents in games, which can be quite a task to get Dad involved but he does enjoy it when he joins in. The special events party's are also well enjoyed with the Chef putting on a lovely spread for all. The place is always kept spotlessly clean and Dad always looks smart in his freshly laundered clothes. Overall we are so pleased we chose Prideaux Manor which has a nice homely family feel to it which was lacking in more of the larger plush homes we looked at.
28 January 2025
Wonderful care home. Staff are amazing. The home is clean and welcoming. Residents are happy, well cared for and engaged. Rooms comfortable and homely. Lots for residents to do with great activities. Family are welcomed and nothing is too much trouble.
23 January 2025
My mother has lived in this care home since December 2023. She's always treated with respect and kindness. It is so comforting to myself and my brother to know that my mother is fully engaged and well looked after. If I have any concerns I can raise them with the staff straightaway and they will ensure they are acted upon. I am more than happy that my mother is in this home. In fact, I have recommended this home to other people who have been in a situation where they've needed to find a care home for their relative. I would highly recommend this home to anyone.
29 August 2024
Absolutely fantastic care home all-round. Caring, attentive staff. Clean accommodation. Well-managed and great communication. They never stop being helpful and accommodating. Nothing is too much to ask for. Really feel welcome at every visit. Very grateful and relieved that Nana got to spend her last few months here.
14 May 2024
I can’t recommend the team at Prideaux Manor enough - Mum has been there since the end of February. Due to her Alzheimer’s she was understandably very unsettled with the initial change in environment, and the team have worked so hard to help her settle. They have involved myself and my dad to keep us updated and work out a plan for Mum together. The home is a lovely, clean, bright and welcoming environment. The staff are so kind and friendly and engage with the residents and treat them with respect and dignity. All of the residents look happy and well cared for. There is a lovely programme of activities and a nice sunny outdoor space for the summer months.
02 April 2024
I cannot speak highly enough about Prideaux Manor, from the first minute my dad arrived there they made him feel welcome, nothing was ever too much for them and they made him feel at home, which was something we had worried about before he went there. It was good to see him taking part in the activities with a smile on his face!
13 March 2024
I really cannot express just how grateful my brother and I are for the wonderful care and support of our dad. All the staff, without exception, have been so supportive and caring of my father and in return, the joy they have brought him since he has been in their care means that my brother and I feel a weight has been lifted off our shoulders knowing that he is safe and happy. I really cannot recommend Prideaux Manor enough for someone that you love.