21 Lambourne Drive, Wollaton, Nottingham, NG8 1GR
View Full Details of Wollaton View Care HomeMy Mum has been well cared for in this home for many months now and I am continually in awe of the staff who seem to have an endless amount of respect and patience for her. Their knowledge of treating dementia is amazing and they always seem to be able to bring a smile to her face when she is sad or worried. Mum now longer recognises family but seems at peace with herself, her surroundings and the care she receives.
My father was allocated a bed through City Care for supposed rehab from a hospital admission to enabling him to get home in being independent again. However what with a rushed failed discharge that lasted less than 24hours, loosing over 10% body weight, grade 2 pressure ulcers and having 6 falls in less than 12weeks I would advocate that family members refuse the bed admission to this care home. Communication from City care was constantly poor, the family was labelled as being akward by the management when questions were asked on the care planning for our father. Emails were not answered regarding lost property and damaged clothing. His physical and mental well-being has certainly been affected, he is currently in a very different care home that epitomises safety, compassion and empathy however I feel the damage has been done.
I have the highest respect for the care I received. There aren't enough words for me to express my gratitude for the kindness and friendship I encountered during my brief stay.
My Mum has been well cared for in this home for many months now and I am continually in awe of the staff who seem to have an endless amount of respect and patience for her. Their knowledge of treating dementia is amazing and they always seem to be able to bring a smile to her face when she is sad or worried. Mum now longer recognises family but seems at peace with herself, her surroundings and the care she receives.
My father was allocated a bed through City Care for supposed rehab from a hospital admission to enabling him to get home in being independent again. However what with a rushed failed discharge that lasted less than 24hours, loosing over 10% body weight, grade 2 pressure ulcers and having 6 falls in less than 12weeks I would advocate that family members refuse the bed admission to this care home. Communication from City care was constantly poor, the family was labelled as being akward by the management when questions were asked on the care planning for our father. Emails were not answered regarding lost property and damaged clothing. His physical and mental well-being has certainly been affected, he is currently in a very different care home that epitomises safety, compassion and empathy however I feel the damage has been done.
I have the highest respect for the care I received. There aren't enough words for me to express my gratitude for the kindness and friendship I encountered during my brief stay.