






Tusker House is a well-established, independent, family-run dementia care home, proudly providing exceptional, person-centred care since 1965.
Choosing the right care home is one of life’s most important decisions. Tusker House offers reassurance, compassion, and peace of mind at every stage. An experienced and dedicated team supports each resident to live with dignity, comfort, and purpose ensuring they feel safe, valued, and truly at home within a close-knit community.
Set in a...
Care Provided by Tusker House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Tusker House for full pricing details and T&Cs.
Contact Tusker House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Paula Woolgar
- Private Owned
Person in charge
- Paula Woolgar (Proprietor)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (63)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Residents' families and friends are free to visit loved ones at any reasonable time. If wishing to view Tusker House for a loved one, please make an appointment with one of the senior management team via email or telephone to discuss individual needs.
Parking
- Visitors are welcome to use the private car park, or on-street parking on Pine Avenue. Wheelchair excess via the front door is available if required.
Tusker House Reviews (38)
Tusker House has a Review Score of 9.0 (8.967) out of 10, based on 7 reviews in the last 2 years.
Over all time Tusker House has 38 reviews.
My husband started as a respite resident, Feb 2026 as I had to have an operation. He settled at once because everybody at Tuskers works extremely hard to help both a new resident and their carer to feel cared for. He is now remaing at Tuskers because the quality of life he has there is so much more than I can offer at home. Whereas at home he couldn't engage with anything, he now participates in everything on offer. What is on offer is amazing. Activities include, art, craft, quiz, singing, dancing. Toddler visits, gardening - all in a safe, happy place. The key seems to be other people, the social interaction between residents and staff. The staff are wonderful, patient, kind and always aware of peoples' needs. This includes the enormous support they give to me as I struggle to let my husband go. Freshly cooked food. Fresh air when weather permits, outings. I feel very fortunate to have found Tusker House.
We understand that transitioning into residential care can be an...
At what was a terrible time for my mum and the family, I cannot thank Tusker House enough for the beautiful time and care they have given to Mum, plus the very comforting understanding they have shown me. Mum is safe, cared for, is clean and eating well again and is more social than she was living at home.
Many thanks for your kind review, I will ensure to share this with all of the team at Tusker House
I am happy that my mum is living here as she is relaxed and happy. I have no hesitation in saying that Tusker House is a well run, safe, friendly home that provides a lovely place to live. The bedrooms are clean and spacious and mum has all her familiar items around her which adds to making it very homely and comfortable.
Thank you for your lovely review, I will pass your kind feedback to all the team at Tusker.
I feel that my sister and my brother in law receive excellent care,consideration and help from the staff and management at Tusker House.They keep me well informed of any problems that may arise and of any recommendations from medical personnel that visit.
Many thanks for your review, I will share your lovely feedback with all the team at Tusker
Tusker House is a lovely home, the staff are amazing, so friendly and never in a rush, always time to sit with the residents. From the moment my mum moved in she settled so fast and made friends, which we were so surprised with due to my mums approach on life and people. Food is all prepared and cooked in their own kitchen which is really good, would recommend staying for lunch some time.
Many thanks D for your kind comments, we will share your review with the team
My wife has been a resident for over 14 months, following two brief respite periods. As a retired social worker I have to say how caring the staff are. My wife is treated with dignity at all times and the staff are not only supportive of her, but they are very supportive to me. The staff has a good understanding of dementia and the varied spectrum of the illness. They are supportive of carers and the management engages positives with relatives and carers. Great place!
Tusker House is one big family! The effort that goes into making the lives of the residents as homely as possible is second to none. There are regular visits from entertainers, a celebrity impersonator is very popular! Just recently all the staff dressed up for Halloween and there was a small party. Dad recently turned 90 and the trouble they went to was so kind! A beautiful cake was made and shared amongst not only the family but all the residents too! It's a home-from-home, you can't get much better than that!
I have no hesitation in highly recommending Tusker House!
Thank you for your review, we are proud of the whole team at Tusker House and delighted with your comments.
My sister was never a person who could talk with strangers but they managed to get her to go to the common room and sit with other residents. They played the music of her era and she could sing along if she wanted to. When my sister was poorly I was informed and the care she was given then was amazing. If you are thinking about a care home and are worried about it don't be. Tusker House is in my view the best.
Many thanks for your kind words, it was our pleasure caring for your lovely sister, I will pass on your comments to the whole team.
After my Mum passed away in January 2022, I put everything into place to enable my dad to stay in the family home. Unfortunately, after several months, it became obvious to all that his condition had worsened and 24-hour care was needed. It was the hardest decision I have had to make but has turned out to be one of the best. The care Tusker House provides is second to none and my dad's wellbeing has improved no end. As a visitor, I am also made very welcome and all the staff are friendly and create a very happy atmosphere.
Many thanks Paula and all the team at Tusker House.
How time flies! I have Parkinson's Disease and I spent two weeks in the Tusker House care home in Pine Avenue, Hastings to give my wife a rest from taking care of me. I thought the care was of the highest order. The staff were very attentive and friendly and I could not fault them one little bit. The food was excellent and resulted in me gaining four pounds, whilst I was there. I don't think any home could have been better.
Thank you so much Charles for taking the time to feedback to us about your stay. It was a pleasure to meet you and we are pleased your stay was enjoyable. We always strive to deliver a high standard of care and I will, of course, pass on your kind thoughts to our staff. We hope to see you again the next time you fancy a break.
Following a recent decline in my mother's dementia and physical condition, it became apparent to our close family that Mum needed more professional care than we could provide at home. As with many families, we were nervous about "putting Mum in a home", so did some research including a site visit, and when visiting Tusker House for the first time, it immediately felt 'right' so we chose Tusker House to provide the ongoing care for Mum. Since Mum moved into Tusker House nearly four weeks ago, we have seen a significant improvement in both her physical and mental condition. The staff, without exception, provide a genuine caring service - almost treating the residents as their own family. The whole of our family is delighted with the way everyone at Tusker House looks after Mum - the whole experience from the initial contact with the owner, manager and senior staff, to our regular visits, has re-enforced to us all that we are so lucky to have Mum being cared for by people who really do care.
Thank you for your kind words regarding Tusker House. We are blessed with some wonderful staff that truly make such a difference in our residents` lives. We will pass your kind sentiments on to our team.
My great aunt stayed in respite care for 10 days whilst I had a wedding to attend and a mini break. It was her first time away from us and we were anxious for her as to how she would cope overall. Needless to say, she enjoyed being looked after by the staff and enjoyed all the food too! I knew she was in safe hands and needn’t have worried in the slightest. Thank you to you all for everything you did for us and for making my great aunt feel welcome right from the start. You are all stars!
Thank you for your lovely review. It was a pleasure to care for your Great Aunt. We are pleased she enjoyed her time with us and it is rewarding to know you were able to relax in the knowledge that she was happy to be with us. I will pass on your kind thoughts to our great team.
My husband was made to feel very welcome at Tusker House, I was very impressed by the way the sitting rooms were set out. The staff are friendly and caring as is the manager. Drinks are offered frequently. The food has a lot of thought to the menus and dietary needs. Residents' safety and security are well thought through. I am very happy for my husband to stay here.
All the staff are very caring towards the residents and very friendly. The staff are always walking round the sitting room checking and talking to the residents. When we want to take Mum out, she is always ready for when we turn up. They are in regular contact to tell us of any changes to medication or if the doctor has been called etc. The whole place seems spotlessly clean and very tidy. The food always smells and sounds amazing. They have entertainment sometimes which sounds really good. They are very covid 19 aware and you are asked to wear a mask inside at all times. If you ever need to talk about any concerns you may have, they are always there to listen. They have lovely gardens to the front and rear and a lovely conservatory. There is also ample parking on site. I was impressed right from my first phone enquiry and they have been very professional from the start. I cannot fault anything.
Thank you for your kind feedback regarding our home. We are very proud of our team at Tusker House and will pass on your words of encouragement. The staff's commitment, particularly in the last two years has been exemplary. Look forward to seeing you soon.
Tusker House has provided our loved one with a safe place to live. The staff are professional, friendly, very caring, respectful and attentive. They provide an excellent activities service. The care home has a lovely, relaxed atmosphere. The kitchen provides excellent, varied menus and everything is cooked fresh. The premises, including our loved one's bedroom and bathroom, were extremely clean and we were able to personalise them. Our loved one was very happy and relaxed, enjoying the activities, food and company. They thought they were on holiday and told us the hotel was beautiful. The standards are exceptionally high and we were always kept updated, nothing was too much trouble. We are very grateful for the care and respect our loved one received and the very safe environment.
Thank you for your kind feedback. It was a pleasure to care for your Mum, we hope we made her time with us a pleasure for you all. We are so happy to know that Mum enjoyed her stay with us, it makes our purpose all the more rewarding.
Tusker House came highly recommended by a friend who had worked there and, on meeting the manager and the team, we could see why. Lovely, family-run home, with a kind and caring atmosphere. Fine views from the lounge out over Hastings and the sea give the residents and staff an exceptional environment to live and work in. We always felt very welcome and were very glad of the time that the team were happy to take with us to help us with any decision-making about the care of our frail and elderly relative. I'd give them 11 out of 10.
Many thanks.
Tusker House has provided our loved one with a safe, caring and ideal place to live. The staff here are professional, efficient, friendly, very caring and attentive. Activities are now returning and sound fun for the residents to participate in. This care home has a lovely atmosphere. The food is exceptionally delicious and he says how much he enjoys and looks forward to his meals. Even mid-morning and afternoon snacks with drinks are tasty. Our relative is very happy and contented, his bedroom and bathroom are very comfortable and scrupulously clean. The standards here are exceptionally high and we cannot fault anything regarding care provision.
Thank you for your review. I am very proud of the team at Tusker House and will pass on your positive comments. Paula.
My mother is 71 and a new resident at Tusker House. We have known the home for many years (other family members and friends' family members have also been past residents). Despite her progressive Alzheimer’s, Mum has settled very easily and we are confident that the care she is receiving is as anyone could hope for. It’s never an easy decision to make but rest assured that the staff there make the transition a smooth one. I have no hesitation in recommending Tusker House to anyone that is considering a care home for their loved one.
Thank you for your review, we appreciate how difficult it is to make the decision to place a loved one into a care setting, we are delighted that you found the transition reassuring.
The thought of my sister needing a care home in the pandemic was initially worrying. My concerns could not have been more wrong. I was so pleased with how Tusker House kept everyone safe and Covid-19 free, against all the odds. Even when visiting restrictions were at their highest, it was reassuring to know that my sister was in such great hands. The staff kept us fully informed of all relevant information and even assisted her with video calls, which we found great fun. The care has been beyond my expectations, the staff really do care. It is so reassuring that she has forged new friendships with staff and other residents. Well done Tusker House.
Thank you for your kind comments. The safety and wellbeing of our residents have always been our priority, never more so during the last two years. We owe so much to our diligent and dedicated staff.
My lovely aunt could no longer live alone and was moved to Tusker House in January - during the second wave. I'm sure it's a nerve-wracking experience at the best of times but not being able to go in the home and get a feel for the place, made it even more frightening - I really didn't know if I was doing the right thing for her, and I couldn't see her, for what seemed like forever. The home adapted the conservatory so that we could visit residents without exposing them to infection risk, and over the weeks and months, Auntie has responded to her new, safe environment and become increasingly relaxed. The dementia symptoms seem somewhat improved and I put this down to her being in a warm and caring environment. Carers I have met, the owner included, seem absolutely delightful and professional. Pandemic policies seem to have been more stringent than the government regulations from very early on and I think that this has paid off and kept COVID infections to a minimum. Highly recommended.
Thank you for your positive comments. We will share your wonderful review with all the team at Tusker House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tusker House.
There are no upcoming events for Tusker House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Tusker House.
Accreditations
There are no accreditations posted yet for Tusker House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Tusker House
What types of Care is Tusker House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Tusker House have?
There are 63 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Tusker House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Tusker House to the centre of Hastings?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tusker House to verify any information. View our terms and conditions. Tusker House has an Enhanced Service -more info.