Shalom Care Home, Norwich, Norfolk
Shalom Care Home, Norwich, Norfolk
Shalom Care Home, Norwich, Norfolk

Shalom Care Home is situated on the outskirts of Norwich and is an elegant, privately run care home overlooking the picturesque Yare Valley.

The Home provides specialist care for older people with dementia within a warm, homely atmosphere. The experienced team works closely with residents and their families to create personalised care plans focussing on unique needs, interests, choices and values.

Residents are actively encouraged to stay as independent as possible and the Activities Coordinator organises many different events and pastimes to promote wellbeing. There is always a big, friendly welcome ready for residents’ families, friends and all other visitors.

Shalom currently caters for 25 residents within an attractive period property bordered by two secure gardens, featuring a fountain and mature trees. The Home is set far back from the road yet close to local amenities, and has recently been granted planning permission to build an additional seven bedrooms.

Unlike larger homes, Shalom does not have vast clinical areas that can confuse the elderly; instead room sizes are more in keeping with those that residents have been accustomed to in their own homes.

Shaloms aim is to provide a caring, happy and stimulating atmosphere in the spirit of companionship, security and independence, whilst respecting residents’ privacy and dignity at all times.

Owner: Medicare Corporation Ltd

Person in charge: Julia Andrew (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 25 residents

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 21

Shared Rooms: 2

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single £444 – £600 , Personal Care Shared (per person) £420 – £450

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Shalom Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 01 Oct 2015

Single room on the first floor with en-suite facilities and we have a lift

Current Reviews

Review Score: 7.6 (7.597)

The user 'Review Score' (7.6 for Shalom Care Home) is based on 1 review. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Shalom Care Home

Shalom Care Home has a homely feeling, the staff work hard. They care very much, chef who cooks the meals does a very good job. My mother knows them as her family rather than her son - daughter. The problem I have is with personal washing for residents, things go missing, never stay white, they have poor washing arrangements, cost a fortune, buying new clothes all the time.

How likely would you be to recommend Shalom Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

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Staff Profiles

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Julia Andrew

Job Title: Home Manager


Julia is the Home Manager here at Shalom and she has a wealth of Health and Social Care related qualifications and experience providing support and care to a wide range of social groups. She is a recipient of the Welsh Care Forums gold award for Dignity in Care, the silver award for Leadership and Management and more recently the Highly Commended award for Motivational Leadership at the Norfolk Care Awards.

Care Home Idol 2015

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