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Broadland View Care Home

147 Yarmouth Road, Norwich, Norfolk NR7 0SA
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Broadland View Care Home, Norwich
Broadland View Care Home, Norwich
Broadland View Care Home, Norwich

Broadland View Care Home is an elegant, privately run care home situated on the outskirts of Norwich, overlooking the picturesque Yare Valley.

The home offers a warm and welcoming environment where the experienced team provides care for older people with dementia. Personalised care plans focus on individual needs, interests and choices, and are developed by working closely with residents and their families.

Residents are actively encouraged to stay as independent as possible...  

Care Provided by Broadland View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Broadland View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Medicare Corporation Ltd
  • Private Owned

Person in charge

  • Makala Page (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting can be any time of the day or night as they are a 24 hour service. The home have a protected lunch time between 1200 and 1330

Parking

  • There is free parking on site

Broadland View Care Home Reviews (88)

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8.2

Broadland View Care Home has a Review Score of 8.2 (8.249) out of 10, based on 2 reviews in the last 2 years. Over all time Broadland View Care Home has 88 reviews.

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Review from Tricia Y (Daughter of Resident) published on 6 August 2020 Submitted via Website
Overall Experience

My mum moved into Broadland shortly before the COVID pandemic got underway, which was obviously a total nightmare - both for her as somebody who had lived independently all her life - and me, her daughter, watching from afar as the situation unfolded. The staff at Broadland were amazing and went out of their way to try and ensure that the residents were kept safe and well and - as importantly - were well cared for during this difficult and unpredictable time. The manager was always available to have a chat and provide up to date information on what was happening. It's been such a difficult situation and I felt very reassured knowing that mum was in such good hands. Putting someone you love dearly into a home is one of the hardest things you can do, so receiving this support from the manager and her team has been invaluable.

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Review from P C (Relative of Resident) published on 31 July 2020 Submitted via Postal Card
Overall Experience

A lovely "homely" home in a tranquil setting. Residents receive excellent care with their needs cared for. Friendly, helpful and safe.

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Review from Carol G (Daughter of Resident) published on 14 July 2020 Submitted via Website
Overall Experience

My mother has been in Broadland View for over three months now and I cannot fault the caring and dedication shown by the whole staff. Every need is catered for and she only has to ask and she receives immediate attention even in the middle of the night. The manager shows a special interest in every resident and makes sure they’re happy and secure. She is an exceptionally professional and thoughtful leader. My mother is very happy, as am I and I’m so glad that I chose this care home for her. I rest well knowing that she’s in such good hands. Thank you all.

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Review from Keith S (Son-in-law of Resident) published on 18 June 2020 Submitted via Website
Overall Experience

After a period of respite care, my mother in law did not want to leave. The staff became as it was the extended family of the residents. We do spend a considerable amount of time traveling and it is highly reassuring to know that when we are away she is in excellent company.

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Review from Paul (Son of Resident) published on 2 June 2020 Submitted via Website
Overall Experience

Following a number of falls and a spell in hospital, a decision was made to find a care home for mum to meet her needs as it was no longer safe for her to remain at home. We were notified of space at Broadland View and visited that same afternoon. After meeting some of the staff, we decided immediately that this would be the right place for mum and she moved in shortly afterwards. We have found the staff to be very caring and friendly and nothing is too much for them. There is a great atmosphere and everybody goes about their daily jobs in a professional manner. The home is in a lovely setting and not too big which is great for mum. We have noticed that during her stay there, she is much happier and healthier and I can only thank the staff at the home for what they have done to help her. It's a great place and we're more than happy with how mum is doing there.

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Review from W F (Daughter-in-law of Resident) published on 10 March 2020 Submitted via Postal Card
Overall Experience

Dad has been in a poor way due to deteriorating health, but the care and attention he has received from all the staff has never wavered. We give our heartfelt thanks to all of the staff here; for the care they have given him, but also to his family.

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Review from A D (Friend of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

There are no problems. Staff are all friendly, run well and my friend is always very happy when I come in. I know she would not want to be anywhere else.

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Review from R B (Friend of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

Visiting Broadland View Home is always a pleasure. First always a very warm reception from all members of staff we come across. From the minute you step inside, warm, happy, very clean and atmosphere lovely. FInding residents always cheerful and very content. Always a drink offered along with residents, lunch if required. Found a lot of attention given to stimulation, with activities arranged. Would have no hesitation in my recommendation of all care and attention seen. My friend is so happy here and very content, always happy, do not want to leave.

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Review from P W (Son of Resident) published on 22 February 2020 Submitted via Postal Card
Overall Experience

Recommend to anyone. A lovely, warm, safe home for my mother.

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Review from M W (Relative of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

The resident has settled in well in this small care home and has been made to feel safe and looked after.

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Review from Colin H (Friend of Resident) published on 7 February 2020 Submitted via Website
Overall Experience
From the first day our friend became a resident at Broadland View (November 2019), we have nothing but high praise for the manner and respect shown by the staff to residents and visitors.

The food appears to be very good, but lacking in variety. This could be because of budget restrictions and a lot of residents may prefer food they are accustomed to.

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Review from John C (Son of Resident) published on 3 February 2020 Submitted via Postal Card
Overall Experience

After the untimely death of her husband (her main carer), a stay in hospital and a period in respite care, I decided it would no longer be safe for my mother (92) to remain living at home and with her agreement she has moved into permanent residential care. After considering several options since November 2019 she has been at Broadland View. From the outset, I have been impressed by the quality of personalised care she has been given, in addition to care to meet all her physical needs I have been particularly impressed by the compassion, kindness and attention the staff have shown in helping my mother to adjust to change at a sad and confusing time in her life. My sisters (who live abroad) and I have peace of mind knowing that our mother is in a safe and secure environment where we know she will have a better quality of life in her remaining years. Broadland View may not have all the facilities of a new purpose-built home, but it offers all that the residents need and what really matters is the quality of the care and in our experience so far that has been first class.

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Review from Ian W (Son of Resident) published on 28 January 2020 Submitted via Postal Card
Overall Experience

Mum has been here for three years and has been very happy. She loves the summer fetes and entertainment. The food is excellent and she loves having a chat and a laugh with the staff. A lot of effort is made on the residents' birthdays and personal requirements like hairdressing are catered for too.

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Review from Elaine W (Daughter of Resident) published on 28 January 2020 Submitted via Postal Card
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Our mum was here for a year before passing away and always commented on how well she was looked after. The first six months, when Mum was more mobile, she had the best quality to her days that she had had for a long time. When Mum became less mobile, she enjoyed her lovely room and the view from it. In her last days, not only did all the staff make sure that Mum was comfortable and dignified, but they supplied us with multiple cups of tea and hugs. What more could you ask for?

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Review from J H (Friend of Resident) published on 19 December 2019 Submitted via Postal Card
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All good.

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Review from A S (Friend of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

On my visits, I have always found the management and staff to be kind and considerate to the residents. All food I have seen looked of a nice standard, well suited to folk of an age. The dining area and lounge are of a good size, very airy and well decorated. Over the times I have visited the management and staff have given every consideration to those under their charge. Broadland View is better than in all respects than similar size care homes I have visited.

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Review from B W (Daughter of Resident) published on 1 October 2019 Submitted via Postal Card
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Broadland View care Home have welcomed my dad since day one with open arms. The care they provide him is second to none. The managers are the kindest people, carers also nothing is too much trouble for the home.

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Review from R C (Husband of Resident) published on 30 August 2019 Submitted via Postal Card
Overall Experience

Care is excellent. Accommodation is really good. Management is excellent.

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Review from Teresa L (Daughter of Resident) published on 16 June 2019 Submitted via Postal Card
Overall Experience

Making the decision regarding our Mother's future was possibly the most difficult decision any of us have had to make. The support and understanding of the manager and her magnificent team made this so much easier for us. Our Mother has generally settled well and is receiving the care, attention and support we hoped for. Thank you all!

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Review from A B (Nephew of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

Broadland View Care Home and all staff have a loving and caring approach. My uncle has settled in very well. He seems to be extremely content. His care needs are being met.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 April 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (5)

Accreditations

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Meet the Team (1)

Makala Page
Makala PageJob Title:Home ManagerJoined: 2021

Makala is the Broadland View Care Home Registered Manager and has a wealth of Health and Social Care-related qualifications and experience providing support and care to a wide range of social groups.

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