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Barchester Lynde House Care Home, Twickenham, London
Barchester Lynde House Care Home
Barchester Lynde House Care Home

Barchester Lynde House Care Home is without doubt one of Richmond’s best Care Homes; located by the River Thames with views of The Terrace and surrounding meadows.

Built in 1998 and acquired by Barchester Healthcare in 2004, Lynde House has consistently grown in reputation for the care provided by our first class team of staff. We have retained traditional values of compassion, care and dignity whilst celebrating life to the full. Innovative thinking and an understanding of our resident and relatives expectations has elevated standards to the highest levels; contradicting the bad press which has engulfed care homes over recent months and years. Our dedicated team of attentive staff (nurses, carers, hospitality, housekeeping, maintenance, entertainment, administration and gardening are available to assist in any way they can, so our residents can be assured of a needs focussed, caring and respectful service.

Nutrition is a key aspect of the care we provide and our award winning Chef and his team provides first class food, freshly prepared at breakfast, lunchtime and in the evening, seven days of the week.

Our room all have ensuite toilets, TV’s and are decorated to the highest standard. Residents are encouraged to bring their treasured possessions with them when moving into their new home.

Group: Barchester Healthcare Ltd

Person in charge: Alison McIntosh (Home Manager)

Local Authority / Social Services: London Borough of Richmond upon Thames Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 76 residents

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 40+.

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Barchester Lynde House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Barchester Lynde House Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

November 2012

October 2012

Finalist Barchester in Bloom 2012

Date: Thursday 11 Oct 2012
more details

January 2010

Current Recommendations

Recommendation Score: 9.1 (9.138)

The user 'Recommendation Score' (9.1 for Barchester Lynde House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Barchester Lynde House Care Home

Wonderful homely, relaxed atmosphere. Peaceful, sunny gardens, beautifully kept, with masses of seats and tables. Excellent nursing, I have complete confidence in the care. Carers very attentive. Food very good, served in elegant surroundings, very good. Rooms well equipped. Everything immaculately clean, always smells pleasant. Many activities. Good physio. I am very happy to visit, always.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Mary Frizzell (Wife of Resident/Service User) on Monday 30 March 2015.

Review of Barchester Lynde House Care Home

I would recommend this home because of the high standard of care, the dignity and respect shown to residents by all the staff and the friendly atmosphere of the place. The garden is a great asset. There are plenty of interesting activities for residents to partake in if they are able to. There is a very nice dining room and guests are always welcome.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

How likely would you be to recommend Barchester Lynde House Care Home? Extremely likely

Submitted by Jane Thompson (Daughter of Resident/Service User) on Friday 27 March 2015. Review relates to March 2015.

Review of Barchester Lynde House Care Home

My father was very well cared for at Lynde House for the last two years of his life. He was treated with dignity and compassion by all the staff. My mother has been there for several respite visits and I could not recommend the home and staff more highly. I visit very often and feel my mother is safe and very well cared for.

Submitted by Sally D (Resident / Service User) on Wednesday 18 March 2015.

Review of Barchester Lynde House Care Home

I have lived here for six years and have had excellent care good activities, I have been very happy here during that time. My family visit me every week to check how I am and are pleased with my progress.

Submitted by Julie B (Resident / Service User) on Wednesday 18 March 2015.

Review of Barchester Lynde House Care Home

As when my father was at Lynde House 4 years ago found the care home excellent. With staff who have been there for 10 years. This speaks a lot about Lynde House. Have also recommended other people to Lynde House and they have been very satisfied.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Barchester Lynde House Care Home? Extremely likely

Submitted by Jill W (Resident / Service User) on Thursday 29 January 2015.

Review of Barchester Lynde House Care Home

Daily Consideration and Respect
My cousin does not take help easily, she is not completely aware of where she is and definitely unaware of the state she is in. She has vascular dementia and she has always been difficult to handle as she is terrified of losing her mental capacity. The sad thing is that she is unaware that she has already lost it. Despite her prickliness, the nurses and carers at Lynde House come and chat to her, all this kindness and respect when sometimes she shouts and yells at them or accuses then of hurting here, but it's not them but herself who is hurting them. Yet they remain so loving towards her.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Barchester Lynde House Care Home? Likely

Submitted by T M (Cousin of Resident/Service User) on Thursday 8 January 2015.

Review of Barchester Lynde House Care Home

My mother has been at the above home for nearly 9 years. She is 107 years in February 2015, and I'm sure their care has prolonged her life. It is very well managed and the carers/nurses are extremely caring and helpful. They arrange every type of activity to suit all tastes. The food is well balanced and appetising, with variety and choice.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Barchester Lynde House Care Home? Extremely likely

Submitted by Mrs J A Hampshire (Daughter of Resident/Service User) on Tuesday 6 January 2015. Review relates to December 2014.

Review of Barchester Lynde House Care Home

My mother who is now completely bedridden following a bleed into her brain, has received excellent care from the staff of the home and I cannot fault them.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jennifer E (Daughter of Resident/Service User) on Tuesday 30 December 2014.

Review of Barchester Lynde House Care Home

This is a care home which absolutely lives up to the description of the facilities and the provision of care which are provided. I went there because i have Prostate Cancer which has resulted in compression of my spinal chord and made me unable to move my legs. The staff were excellent in looking after me and getting me (94 Kg) in and out of bed and onto the commode or my wheelchair as required. The food is good with a choice at every meal and wine is provided if you want it. And if you don't like what is on the menu you can have an egg or cheese and biscuits. Lots of entertainment is provided for the residents such as Bingo, Scrabble, Carpet Skittles and drumming. The Internet is usually available in the rooms but had a fault for the last week I was there. Completely recommended.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Timothy Gowan (Resident / Service User) on Friday 4 July 2014.

Review of Barchester Lynde House Care Home

Lynde House is the only home I would even consider for my husband - and I have seen many. It is exceptional in every way - one feels as if one is visiting a 4 star hotel - so elegant, warmly hospitable, so amazingly caring and with genuine love from all the staff. It is beautifully run, and the staff seem very happy and committed . I love to visit my husband, sit in the lovely gardens, and perhaps have a meal with him. Yes, it is THE BEST.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Cherry Frizzell (Wife of Resident/Service User) on Friday 23 May 2014.

Review of Barchester Lynde House Care Home

Unfailing loving kindness from all staff. Management always caring and attentive, always present on site. My husband is so happy at Lynde House he feels secure and loved. The food is wonderful, the dining room a delight and service excellent, all like a 4 star hotel. I love to eat there. The gardens are a dream, so lovely to sit in the sun in beautifully cared for flowers. Many of my friends have relatives at Lynde House it is quite simply the best.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary Frizzell (Wife of Resident/Service User) on Thursday 22 May 2014.

Review of Barchester Lynde House Care Home

We are very grateful to Lynde House for coming to our rescue under very difficult and unexpected circumstances when both parents had strokes 5 days apart. The hospital would not release them back to the own home. The staff have all been very supportive and helpful in this difficult situation for which we are extremely grateful. We would recommend this nursing home to anyone without hesitation.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sarah V (Daughter of Resident/Service User) on Wednesday 12 March 2014.

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Job Vacancies

Registered Nurse (RGN)

£ Competitive + Free Training/ CPD

(Care Home / Nursing Home • Full Time)

Twickenham, London

10 Mar 2015
Apply Here

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Care Home Idol 2014

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