Nether Avenue, Littlestone-on-Sea, New Romney TN28 8NB
Creedy House is an impressive Victorian building which has been sympathetically converted into an attractive and spacious care home. The house has been attractively decorated and boasts elegant interiors and beautiful, accessible gardens.
The home can accommodate up to 44 people who have nursing and dementia care needs.
They provide a person-centred approach to care helping people to maintain their independence and promoting choice. Professionals want everything they do in the home to be driven by the needs, abilities and aspirations of their residents. Creedy House offers home cooked food, a library, raised garden beds for green-fingered residents and a full and diverse programme of activities. They encourage families and friends to be an active part of the community and value the role which relatives and friends play in the care of residents and provide support for them whenever its needed.
Group: 1st Choice Care Homes
Person in charge: Paul Yates (Home Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 44 residents
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Drug Dependence (past or present) • Epilepsy • Hearing Impairment • Huntington's Disease • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 45+.
Languages Spoken by Staff (other than English): Spanish; Castilian, Hungarian, Romanian
Single Rooms: 40
Shared Rooms: 2
Rooms with ensuite WC: 11
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Visiting:
Visitors are encouraged to come and see their friends and families whenever they would like to.
Parking:
We have a drive at the front of the home with a few car parking spaces available, however we are on a residential avenue with plenty of parking areas around the home.
Latest CQC* Report on Creedy House: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Creedy House has a Review Score of 8.2 (8.207)
The Review Score of 8.2 (maximum of 10) for Creedy House is based on 4 Review/Recommendations in the last 2 years. This Review Score of 8.207 is made up of a Quality Score of 4.625 Points (maximum of 5) relating to the rating and a Quantity Score of 3.582 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
Click to show a breakdown of the Review Score
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 8.207 for Creedy House is based on 4 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.625 for Creedy House is calculated as follows: ( (34 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 48 Ratings = 4.625
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.582 for Creedy House is calculated as follows:
4 Positive Reviews = 3
0.1 x 4 Positive Reviews = 0.400
(4 Positive Reviews ÷ 44 Registered Beds) x 2 = 0.182
Click to view important information about the Reviews, Recommendations & Review Score
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
*The Average Rating only uses ratings from the 2 reviews. Ratings from the 2 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.
Review submitted from a Postal Card by DY (Granddaughter of Resident/Service User) on Thursday 1 September 2016. Review relates to August 2016.
Creedy House has been like a home from home for grandad who was placed in care in March. Within a couple of days of arriving, my grandad was settled and welcomed into the 'Creedy family'. The staff are fantastic and I cannot thank them enough for the high level of care, love, and respect they give my grandad and my family. The rooms are bright, clean and airy. The food is very good and there is always plenty to drink. The activities provided are excellent with singers, comedy afternoons etc. Keep the excellent work up.
How likely would you be to recommend Creedy House? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Jon B (Son of Resident/Service User) on Tuesday 19 April 2016. Review relates to April 2016.
I have found Creedy House to be the perfect place for my mums care. All the staff are very caring and take time to listen to her.
How likely would you be to recommend Creedy House? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Recommendation submitted from a Website Submission by Sue & Gary Lovell (Son of Resident/Service User) on Friday 13 February 2015. Recommendation relates to February 2015.
My mother was very happy here and very well looked after, so much so that we were able to relax and not constantly have to worry about how she was being treated. It has a very relaxed, friendly, and homely atmosphere, but at the same time has a high standard of care by both the carers and nurses, who always made time just to pass the time of day with my mother. With very good management, they have lots of activities, my mother particularly loved the musical entertainment in which participation was highly encouraged and staff from all levels joined in both the dancing and singing. When visiting we were treated like old friends, and kept well informed on anything that affected my mother. It has beautiful gardens for use by everyone and my mother loved seeing all the beautiful flowers and trees. The rooms are kept clean and tidy, and good home cooked food is served daily. if I ever have to go into a home for any reason I hope they have a room for me here.
How likely would you be to recommend Creedy House? Extremely Likely
No Average Rating is available*
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Recommendation submitted from a Website Submission by Ray Beer (Son of Resident/Service User) on Thursday 6 November 2014. Recommendation relates to November 2014.
Care for my mother
My mother spent around 2 years in the home much of it bedridden with end stage dementia. She was treated with care and compassion by all the staff and we were allowed to visit at any time day or night. Staff were always friendly and kept in touch with us about her care. They have a very difficult job to do and I admire the way they do it.
How likely would you be to recommend Creedy House? Extremely Likely
No Average Rating is available*
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Creedy House
