Review from Sarah R (Sister of Resident) published on 21 April 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
John Masefield House has gone through a turbulent time with a change in ownership, managers and then Covid. Now they are coming out strongly on the other side under the effective leadership of the new manager.
Despite these hurdles, I cannot fault the care and commitment from the care workers, nurses
and activities staff. My sister has been at John Masefield for nearly 5 years and is loving it. John Masefield is a great improvement on her last home, which closed at short notice.
All the rooms have patio doors onto the gardens and there is a feeling of light in the home. There is always some sort of activity in the mornings and with their excellent chefs, tasty meals to look forward to. In the summer there are barbecues by the river.
A group of residents' family and friends meet monthly with the manager for an update and to discuss suggestions and any concerns. The group also meet to plan fund raising events, such as the Christmas party and summer fete.
The home is supported by an excellent local GP.
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Review from Linda C (Sister of Resident) published on 17 June 2019
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
This is a most beautiful home and once owned by the poet, John Masefield. The grounds reach down to the Thames where there is a lovely covered area to watch the boats and geese pass by. Pur peace. All rooms are large with ensuite and bright and cheery staff are very caring and kind. The atmosphere is
good and it is a happy place. to be.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
8 Jan 2024
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about John Masefield House
What types of Care is John Masefield House registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does John Masefield House have?
There are 22 Single Rooms.
What are the Facilities & Services at John Masefield House?
Own Furniture if required, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is John Masefield House to the centre of Abingdon?
4.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact John Masefield House to verify any information. View our terms and conditions. John Masefield House has an Basic Service - more info.