Garth House Care Home with Nursing, Dorking, Surrey
Garth House Care Home with Nursing, Dorking, Surrey
Garth House Care Home with Nursing, Dorking, Surrey

Garth House Care Home with Nursing is committed to high standards of provision within a comfortable accommodation, as well as ensuring each client benefits from a friendly approach and companionship.

Garth House is a private nursing home which was officially opened in 1949 by the Queen's physician, Lord Harden. Reputed to have been built at the turn of the last century, it is a distinguished character house set in large landscaped gardens.

Many of the rooms overlook the peaceful grounds which consist of sweeping lawns, mature specimen trees and numerous banks of flowering shrubs and flower beds. Delightfully situated on the picturesque area of Tower Hill, it is within walking distance of the local amenities in the town of Dorking.

Group: Caring Homes Group

Person in charge: Roz Salmani (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 42 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 38

Shared Rooms: 2

Rooms with ensuite WC: 39

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Garth House Care Home with Nursing: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.7 (8.692)

The user Review Score of 8.7 for Garth House Care Home with Nursing is based on 8 Review/Recommendations. This Review Score of 8.692 is made up of 4.511 Points relating to the ratings and 4.181 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother has been at Garth House since 2013 and we are very happy with the way she has been cared for. The staff are very caring, and nursed her back from a serious illness with great skill and dedication. The home itself is comfortable and well cared for and this gives my mother great pleasure. Overall we feel this is the right place for her at this stage of her life.

How likely would you be to recommend Garth House Care Home with Nursing? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother was admitted to Garth House at the end of September. This is her fourth home in two years, the others having been less than satisfactory, to say the least! From the moment you walk in the door at Garth House, it is like home from home. The carers are always happy and friendly and obviously enjoy their jobs. The nursing staff are excellent, with every minor detail picked up on and actioned. This has taken a great deal of stress off of me. I thoroughly recommend Garth House to anyone who needs an excellent care home. Well done to the manageress.

How likely would you be to recommend Garth House Care Home with Nursing? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My aunt was transferred from hospital to Garth House in June 2015 having stayed there previously. From initial contact all the staff were very helpful and polite. I visit weekly and all the staff recognise me including kitchen staff. My aunt seems to be well cared for and has settled in nicely. The staff contact me if they need information. The only minor point is my aunts room on a few occasions has looked a little dirty and there has not been any spare toilet paper or a glass to drink from.

How likely would you be to recommend Garth House Care Home with Nursing? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Roz Salmani, Home Manager at Garth House Care Home with Nursing responded to this review on 23 Nov 2015:

Thank you for taking the time to review Garth House, we really appreciate your feedback. At Garth House we take great pride in ensuring we deliver high quality care and facilities. We are very pleased that you have a positive impression of our Team and the high quality care we provide, and are happy to report that we have now recruited domestic service colleagues to ensure that our high standards of service can be properly maintained. We always welcome the opportunity to improve, and hope that you will continue to share your suggestions with us in the home in future.

Friendly caring environment.

How likely would you be to recommend Garth House Care Home with Nursing? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are friendly and helpful the home is regularly cleaned and medication given when needed. There are games organised several times a week and exercises twice a week.

How likely would you be to recommend Garth House Care Home with Nursing? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother came to live at Garth House Care Home in February aged 93. I have nothing but the highest praise for this wonderful home where she stayed until needing to go into hospital for a couple of weeks before she died. The staff at Garth House Care Home are simply outstanding in their care, warmth, good humour and love. It is also a beautiful place with glorious grounds, just couldn't have asked for more.

How likely would you be to recommend Garth House Care Home with Nursing? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has been at Garth House for just over 2 years. Unfortunately in that time his dementia has become worse. But the staff who work there still treat dad as a human being and with a lot of dignity. He can no longer stand or walk but the staff move him between a wheelchair and his chair or bed with care and attempt to be as gentle as possible. It is good that the staff are directly employed and there doesn't seem to be a very high turnover of staff. The home always looks clean and the food always looks good and they offer a good choice everyday. There are regular meetings between the residents families and the staff to ensure good communication.

How likely would you be to recommend Garth House Care Home with Nursing? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband is cared for with dignity and compassion. The staff are very kind and pleasant and always have time for him. All his needs are met and he feels safe, secure and well looked after.

How likely would you be to recommend Garth House Care Home with Nursing? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Submit a Review for Garth House Care Home with Nursing

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 2,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Garth House Care Home with Nursing

Job Vacancies

Care Assistant

Competitive (Care Home / Nursing Home • Full Time)
Dorking, Surrey

Administrator

To be discussed (Care Home / Nursing Home • Part Time)
Dorking, Surrey

Care Assistant

To be discussed (Care Home / Nursing Home • Full Time)
Dorking, Surrey

Staff Profiles

Roz

Roz Salamandi

Job Title: Home Manager

Joined: 2014

Description:

As manager of Garth House, Roz leads her professional staff team in delivering the highest level of residential, nursing and dementia care for up to 39 residents.

In a wide-ranging nursing career, Roz amassed more than twelve years of experience across acute medical wards, oncology, haematology and surgical nursing, before specialising in care for the elderly in 2002. She took over as the owner and manager of a private care home and has continued to work in the sector to date, only interrupted by a short period of two years spent working in a private hospital in Barbados.

This diverse experience has equipped Roz well for her role at Garth House, where she works hard to ensure that those in her care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

‘I feel privileged to be able to make a difference to people’s lives every day.’

As well as spending time with residents and making sure they are comfortable, safe and happy, Roz sees it as an important part of her role to act as a mentor to her team. She firmly believes that a happy, fulfilled and motivated staff team will be in a better position to consistently deliver a high standard of care.

In her spare time, Roz enjoys reading, gardening and walking her dogs near to her Fernhurst home in the picturesque Surrey Hills, where she has lived for the past four years.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Garth House Care Home with Nursing