Lyndhurst Park, Weston-super-Mare, North Somerset
Lyndhurst Park, Weston-super-Mare, North Somerset
Lyndhurst Park, Weston-super-Mare, North Somerset

Lyndhurst Park Nursing Home is a small family run 27 bedded facility that has the reputation of providing the very highest quality of care. On entering into Lyndhurst Park the atmosphere is immediately one of warmth and homeliness. Every effort has been made to create an ambience of friendship and care that allows the residents security and comfort. Lyndhurst Park’s location and hospitable atmosphere lends itself to clients wishing respite or advanced and end of life care.

Because it is one of the smallest nursing homes in the county every bedroom is not far from a member of staff, which is essential when the client requires that additional attentive care and nurse monitoring. Staffing ratios are kept high and this reflects again the care many clients require. All staff are NVQ 2 & 3 trained with 70% of them having been employed at Lyndhurst for 7 years or more and 56% over 10 years. This continuity of staff is very rare in a sector where staff turnover is constant. It is another indicator as to the quality of care fostered at the home while promoting an environment that equally nurtures and respects its staff as well as the clients.

In their Client & Family questionnaires Lyndhurst constantly scores over 97% for the quality of care provided.

Owner: Mr & Mrs G Butcher

Person in charge: Anne Margaret Butcher (Matron)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 27 residents

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 30+.

Single Rooms: 27

Rooms with ensuite WC: 20

Weekly Charges Guide: Nursing Care Single £606 – £750

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Lyndhurst Park: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.9 Lyndhurst Park has a Review Score of 9.9 (9.886)

The Review Score of 9.9 (maximum of 10) for Lyndhurst Park is based on 17 Review/Recommendations in the last 2 years. This Review Score of 9.886 is made up of a Quality Score of 4.886 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.886 for Lyndhurst Park is based on 17 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.886 for Lyndhurst Park is calculated as follows: ( (179 Excellents x 5) + (23 Goods x 4) ) ÷ 202 Ratings = 4.886

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Lyndhurst Park is calculated as follows:

      1. 17 Positive Reviews = 3

      2. 0.1 x 17 Positive Reviews = 1.700 (maximum score = 1)

      3. (17 Positive Reviews ÷ 27 Registered Beds) x 2 = 1.259 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Lyndhurst Park?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lyndhurst Park

  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    3
  • Niece of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

8 Reviews* is 4.9 out of 5

*The Average Rating only uses ratings from the 8 reviews. Ratings from the 9 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

My mum was at Lyndhurst Park for only a short time as she was at end of life, however whilst there my mum received the best care. Myself and my entire family felt fully supported by all the wonderful staff there though a very difficult time. I feel that everything was done to a respect my mums wishes and that she was treated with respect and dignity. Honestly cannot thank or praise them enough.

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident of Lyndhurst Park for almost a year and all his needs have to be anticipated as he has dementia and is unable to walk or speak. Both the management and staff are very caring and approachable, should you have any worries nothing is too much trouble. It's a very relaxed atmosphere and I almost feel like part of the family.

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother and I are overwhelmed by the great kindness shown to us all. I have never before met such a group of loving, caring people. Thank you for looking after dad the way you all do.

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I placed my dad into Lyndhurst Park 2 months ago and I cannot praise the care he is receiving highly enough. Both staff and management are so caring and have been a great support in relieving our family's anxieties. I wouldn't hesitate to recommend Lyndhurst Park to anyone worried about placing a family member into a care home.

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have recently had to place my uncle into Lyndhurst Park. Initially I felt apprehensive about doing so but all of my concerns were quickly eased from the professionalism and care he has received form all the staff. The home is clean and very pleasant with a cheery atmosphere.

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has settled into Lyndhurst Park well. The staff shows understanding of his needs. I personally feel comforted that he is in the best place. A cheery environment.

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have always been satisfied with the care my mother-in-law has received in the 9 months she has been a resident. The main plus for me is that whenever you visit there is always a familiar face as I don't think there is a high turnover of staff

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I assisted my mother to place my beloved Uncle into a nursing home we were very worried about choosing the wrong home. Thankfully we found Lyndhurst. The care, the staff and everything about it is outstanding. I cannot praise this home highly enough.

How likely would you be to recommend Lyndhurst Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The managers run the home extremely professionally and efficiently. Any problems are quickly resolved. This is a happy nursing home with caring staff. Residents wellbeing is addressed fairly promptly. Their nursing home is one of the best in Weston-Super-Mare.

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We have found Lyndhurst Park to have the atmosphere and ethos of a family home rather than a care institution. The care given is excellent and very focused on my father's individual needs. While not luxurious the rooms are clean, comfortable and allow for each resident to make their own. All the staff are professional and friendly.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Standard of care is excellent and my mother was treated with dignity at all times, very caring and family feeling home. Staff at Lyndhurst can't do enough for us, clean, happy, well thought out place. Management are very approachable, comfortable, happy, caring home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Unfortunately my husband was on end of life care when he went to Lyndhurst Park and only lived there for just two weeks. However during that very difficult and sad time in all our lives. The staff and management were outstanding, sensitivity, care and were professional at all times. He cannot answer activities as my husband was too poorly and not there long enough.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On the whole I find everything exceptionally wonderful with care, feeding etc. Everything I ask for is done to a high standard.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since putting our 96 year old friend into Lyndhurst he has thrived on the care and attention he has received, he has gone from a frail old man with nothing to live for to a man 15 years younger. This is all due to good food care and effort of the staff at the home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As close to being at home as you can get.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Lyndhurst park really care about the people in their charge. My mother was well looked after and treated with respect and dignity in the closing months of her life.

No Average Rating is available*

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Highly recommended. Mum has very specific needs and Lyndhurst Park set out an individual care plan for her which works well. The staff have been at the home for years - so they must enjoy working there - always a good indication of a good home! I have confidence that mum is getting better care than I was giving her at home, that gives me peace of mind. When I get older, I would hope that the home is still running if I ever need nursing care. Lyndhurst Park gets 5 stars!

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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