Roden Hall Care Home with Nursing, Telford, Shropshire
Roden Hall Care Home with Nursing, Telford, Shropshire
Roden Hall Care Home with Nursing, Telford, Shropshire

Roden Hall is located within three acres of grounds in the picturesque village of Roden in Shropshire and provides residential and nursing care for up to 50 people.

Originally a fine Victorian house, Roden Hall has been sympathetically refurbished and extended to deliver exceptional care as one of the finest care homes in Telford.

The home’s character is complemented by the retention of numerous period features, including high ceilings and intricate plasterwork. Fine original bay windows contribute to a bright and airy atmosphere.

In addition to the fine building, residents are able to enjoy the extensive grounds, which comprise a pleasant and tranquil combination of lawns and woodland.

Group: Rotherwood Group

Person in charge: Linda Balderstone (Home Manager)

Local Authority / Social Services: Telford & Wrekin Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 48 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Over 65 yrs. Ages 65+.

Single Rooms: 40

Shared Rooms: 4

Rooms with ensuite WC: 21

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

Visitors are welcome at any time. If a personally conducted tour of the Home with the Manager is required, it is advisable to ring ahead and make an appointment. However, this is not essential as there will always be somebody available to conduct a tour.

Latest CQC* Report on Roden Hall Care Home with Nursing: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Roden Hall Care Home with Nursing has a Review Score of 8.8 (8.838)

The Review Score of 8.8 (maximum of 10) for Roden Hall Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Roden Hall Care Home with Nursing in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.317 for Roden Hall Care Home with Nursing is calculated as follows: ( (27 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 60 Ratings = 4.317

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.521 Points relating to the number of positive Reviews for Roden Hall Care Home with Nursing is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered beds ÷ 5). 5 Reviews ÷ 9.6 Target = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Roden Hall Care Home with Nursing?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Roden Hall Care Home with Nursing

  • Nephew of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

I am the nephew of a resident of this home. The care provided by the home is excellent and the staff treat her with dignity and respect. Not only does this apply to her but to her daughter and long term partner who visit on a daily basis. I would not hesitate to recommend the home to other families.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are always welcoming and helpful. The nursing care is caring and excellent. The home is warm and room well appointed and clean. The staff involve in the activities. The staff make it homely at present they are putting up Christmas decorations which look cheerful.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Overall, from observations and through regular contact with a family member, who is a service user, it is evident that staff deliver a good quality of care to residents as they are attentive, established rapport, meet all the basic needs and practice from a personalised approach. However the building is not fit for purpose but the staff manage to overcome this exceptionally and it is kept clean and tidy to a good standard. Therefore, I would recommend Roden Hall Care Home with Nursing, but the location is difficult to get to for those such as visitors that do not drive.

How likely would you be to recommend Roden Hall Care Home with Nursing? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My Uncle has been a resident for about two years. In that time he has received the appropriate care and consideration. Staff are friendly and efficient. He is always clean and tidy, his room being large and comfortable, overlooking the garden (which is his most favourite occupation!!) I visit weekly and at differing times of the day and have always found his care to be satisfactory.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

All staff are dedicated to providing the best care for the residents. I know my mother in law is in good hands and receives very good care from all the staff. I would definitely recommend Roden Hall to anyone who requires care for a relative.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Roden Hall Care Home with Nursing

Job Vacancies

Staff Profiles

Linda

Linda Balderstone

Job Title: Home Manager

Joined: 1986

Description:

Linda Balderstone has led the dedicated staff team at Roden Hall for 29 years, providing the highest standards of care in a friendly and relaxed environment.

Since 1981, Linda has gained diverse care experience including working on Accident and Emergency, orthopaedic and rheumatic diseases wards.

Linda loves the daily life of being a home manager, and over the years she has strived to ensure that Roden Hall has a real home-from-home atmosphere. She loves spending time with all the residents and getting to know each person’s unique history.

As part of her role, Linda is a firm believer in keeping Roden Hall right at the heart of the local community. Through her hard work, and warm personality, Roden Hall has developed strong links with many local organisations and is a real part of Telford life.

Linda is passionate about personal and professional development and has achieved her Registered Manager Award along with many other qualifications. She is also proud to have project managed the Investors in People programme, successfully achieving the ISO 9001 standard for Roden Hall.

The huge difference that Linda has made to hundreds of people’s lives was formally recognised in January 2011, when she was awarded the Helena Jeffery Dignity in Care Award. Out of over 120 managers, Linda was singled out as “an outstanding individual who has demonstrated the significance of maximising residents’ independence and choice, whilst respecting and maintaining privacy and dignity at all times.”

One of Linda’s proudest achievements from her many happy years at Roden Hall, is the new residents’ garden, which was made possible by her fantastic fundraising efforts, and has become a firm favourite for residents and relatives alike.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Roden Hall Care Home with Nursing