Roden Hall Care Home with Nursing, Telford, Shropshire
Roden Hall Care Home with Nursing, Telford, Shropshire
Roden Hall Care Home with Nursing, Telford, Shropshire

Roden Hall is located within three acres of grounds in the picturesque village of Roden in Shropshire and provides residential and nursing care for up to 50 people.

Originally a fine Victorian house, Roden Hall has been sympathetically refurbished and extended to deliver exceptional care as one of the finest care homes in Telford.

The home’s character is complemented by the retention of numerous period features, including high ceilings and intricate plasterwork. Fine original bay windows contribute to a bright and airy atmosphere.

In addition to the fine building, residents are able to enjoy the extensive grounds, which comprise a pleasant and tranquil combination of lawns and woodland.

Group: Rotherwood Group

Person in charge: Linda Balderstone (Home Manager)

Local Authority / Social Services: Telford & Wrekin Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 48 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Over 65 yrs. Ages 65+.

Single Rooms: 40

Shared Rooms: 4

Rooms with ensuite WC: 21

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

Visitors are welcome at any time. If a personally conducted tour of the Home with the Manager is required, it is advisable to ring ahead and make an appointment. However, this is not essential as there will always be somebody available to conduct a tour.

Latest CQC* Report on Roden Hall Care Home with Nursing: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.3 Roden Hall Care Home with Nursing has a Review Score of 9.3 (9.319)

The Review Score of 9.3 (maximum of 10) for Roden Hall Care Home with Nursing is based on 20 Review/Recommendations in the last 2 years. This Review Score of 9.319 is made up of a Quality Score of 4.486 Points (maximum of 5) relating to the rating and a Quantity Score of 4.833 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.319 for Roden Hall Care Home with Nursing is based on 20 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.486 for Roden Hall Care Home with Nursing is calculated as follows: ( (102 Excellents x 5) + (56 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 175 Ratings = 4.486

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.833 for Roden Hall Care Home with Nursing is calculated as follows:

      1. 20 Positive Reviews = 3

      2. 0.1 x 20 Positive Reviews = 2.000 (maximum score = 1)

      3. (20 Positive Reviews ÷ 48 Registered Beds) x 2 = 0.833

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Roden Hall Care Home with Nursing?

  • Extremely LIKELY
    4
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Roden Hall Care Home with Nursing

  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Great-granddaughter of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

1 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 1 reviews. Ratings from the 19 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

All staff are dedicated to providing the best care for the residents. I know my mother in law is in good hands and receives very good care from all the staff. I would definitely recommend Roden Hall to anyone who requires care for a relative.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I found all the staff at Roden Hall to be most pleasant and helpful. The administration process was made simple by the assistance of the matron of Roden Hall.

All the nursing staff were very kind and thoughtful towards Mrs Barnes which has made her feel very settled and happy.

How likely would you be to recommend Roden Hall Care Home with Nursing? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

Each time I visit an old friend at Roden I've found all the staff to be helpful, cheerful and kind to both visitors and residents. You can call at any time, unlike one care home that a relative of mine ended up at, which I think shows open-ness and honesty.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

No Average Rating is available*

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My wife suffers with dementia, therefore I am recommending on behalf of my wife. I am happy with the care my wife is receiving at Roden, but I am unhappy her condition is not allowing her to take part in all activities. Her room is comfortable, beautiful view out of the bedroom window, however my wife is unable to look out of the window at the moment.

How likely would you be to recommend Roden Hall Care Home with Nursing? Likely

No Average Rating is available*

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I think the staff at Roden Hall are marvelous, they are kind and caring, and look after my partner so well. Our daughter and I visit every day and we are so pleased with all the care given. I like my partners room, looking over the garden, as she is bed bound and can see the trees & flowers from her window.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since Feb 2015 when my mother came to Roden Hall the care she has received is outstanding. Staff are all very professional, supporting and very caring. Some people may criticise the decoration of the building but in my opinion first class care and cleanliness of the rooms and facilities is more important. My mothers room is regularly cleaned to a high standard. I would just like to end by saying Roden Hall was by far the best choice for my mother. Standard of care was good, management excellent, staff excellent. Thank you.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was cared for at Roden Hall for many years. She was exceptionally happy and all our family visited and were made very welcome by the manage and all the staff.
Staff are dedicated and caring with nothing to much trouble for them, The care given to her was very good, which made us happy to see that she had settled in so well.

How likely would you be to recommend Roden Hall Care Home with Nursing? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mt father-in-law has been so well cared for during his respite stay, that he has decided that this is a lovely place to stay. He's happy well cared for and all his needs are met. Wouldn't hesitate than to recommend the home to anyone, family or friends. They will be well looked after.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

We would like to show our appreciation of he care and attention given to Enid Breeze.
The staff are very caring and attentive to al her needs. Thank you.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

It is almost 2 years since dad first went to Roden from the first, everyone has been so kind and helpful, not just to dad but to the family. You can also see the same care given to the other residents. Food, comfort, laundry, cleaning, the list goes on for excellent service in what must at times be difficult circumstances for the staff. Thank you Roden!

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my mother's admittance to Roden Hall in 2012 her care has been very good. The staff have always been kind and caring. I visit my mother 3 times a week and if for any reason I have to miss a visit I make a telephone call and the message is passed on to my mother and I know that she is being well cared for. The dialogue between myself and staff at Roden Hall has always been very good. I have always been kept fully informed about my mother's health, either in person on my visits, or by telephone in between visits when necessary.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Finding Roden hall with nursing care was essential. My husband is helpless and dependant on others, after a massive stroke years ago.
Roden Hall has been his haven and home for two years. It is set in attractive gardens, and has wonderful carers and staff. I can visit anytime and they make me very welcome.They offer compassionate and caring, clothing to Joe. he is completely happy in his special bed, slumbering and watching TV. It is marvellous to see him settled and happy without me. I am thankful to those caring and hardwoking staff members.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at this care home are excellent - always polite and helpful and very caring to my friend. Rooms are comfortable, warm and clean. The building is Victorian and needs money spent on the outside. Grounds are pleasant.

No Average Rating is available*

My husband has been in Roden for nearly two years. The staff have always been very kind and considerate to him. I have always found them to be very helpful and informative. Being in a nursing home can never be the same as being at home but my husband is happy in Roden and would not want to be anywhere else.

No Average Rating is available*

My mother has been in Roden Hall for the biggest part of ten years and she will be 93 in April. The only thing Mum can move is one arm so she is bedridden. Since Mum has been at Roden she has had all the good care that she needs. It would have been very difficult to give her that care at home. The care workers are very kind and willing to meet all her needs and they will let you know if she has had any mishaps or needs anything.

No Average Rating is available*

Roden Hall has been like a home to my dad the last twelve months he has been there. The staff are all lovely, and have really looked after my dad. When we have been to visit they are lovely spending time having a little chat with us and always making us feel welcome. We knew my dad was having the best care and for that we can't thank them enough.

No Average Rating is available*

A friendly and caring residence with very hard working staff. The rooms have good views over the countryside. Meals are home cooked with alternatives available for residents. Activities are arranged daily for the residents. Overall a very nice place which cares for residents very well. The staff do an excellent job looking after the residents.

How likely would you be to recommend Roden Hall Care Home with Nursing? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident at Roden Hall for approx 10 months, her care has been of a very high standard. The room is cleaned, bed linen is always freshly laundered. The staff are always available to speak to and keep us informed of any issues or concerns. Food is adapted to her requirements. It brings peace of mind to know that she is cared for so well. Brilliant staff.

No Average Rating is available*

Mum is well cared for nursed and fed. Staff are very friendly. A home from home. I can recommend this care home to anyone needing to be looked after.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am writing this comment on behalf of my wife who is unable to make an informed assessment. However, she was able to say that her two week respite stay was very happy for her, and coupled with my own observations whilst visiting, I confirm the excellent ratings below. The staff were very caring and helpful. I would recommend the home to anyone needing good quality nursing care.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Roden Hall Care Home with Nursing

Job Vacancies

Staff Profiles

Linda

Linda Balderstone

Job Title: Home Manager

Joined: 1986

Description:

Linda Balderstone has led the dedicated staff team at Roden Hall for 29 years, providing the highest standards of care in a friendly and relaxed environment.

Since 1981, Linda has gained diverse care experience including working on Accident and Emergency, orthopaedic and rheumatic diseases wards.

Linda loves the daily life of being a home manager, and over the years she has strived to ensure that Roden Hall has a real home-from-home atmosphere. She loves spending time with all the residents and getting to know each person’s unique history.

As part of her role, Linda is a firm believer in keeping Roden Hall right at the heart of the local community. Through her hard work, and warm personality, Roden Hall has developed strong links with many local organisations and is a real part of Telford life.

Linda is passionate about personal and professional development and has achieved her Registered Manager Award along with many other qualifications. She is also proud to have project managed the Investors in People programme, successfully achieving the ISO 9001 standard for Roden Hall.

The huge difference that Linda has made to hundreds of people’s lives was formally recognised in January 2011, when she was awarded the Helena Jeffery Dignity in Care Award. Out of over 120 managers, Linda was singled out as “an outstanding individual who has demonstrated the significance of maximising residents’ independence and choice, whilst respecting and maintaining privacy and dignity at all times.”

One of Linda’s proudest achievements from her many happy years at Roden Hall, is the new residents’ garden, which was made possible by her fantastic fundraising efforts, and has become a firm favourite for residents and relatives alike.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Roden Hall Care Home with Nursing