
Mistley Manor is an excellent care home with amazing staff and management teamMandy C(Daughter of Resident/Service User)

Beautiful home, five star facilities, staff super helpful and warm and welcomingBarbara F(Daughter of Resident/Service User)


Mistley Manor is an excellent care home with amazing staff and management teamMandy C(Daughter of Resident/Service User)

Beautiful home, five star facilities, staff super helpful and warm and welcomingBarbara F(Daughter of Resident/Service User)


Mistley Manor is a luxury residential care environment, tailoring services to suit quality of life within a tranquil and rural setting.
Versatile packages can include long-term care and respite, with the home also having the expertise to provide personalised dementia care packages.
The latest sector research has been taken onboard and care workers are committed to a bespoke approach throughout the home. As well as relaxing lounge areas, there is also a cinema room and bar to enjoy.
Care Provided by Mistley Manor
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mistley Manor for full pricing details and T&Cs.
Contact Mistley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Stour Valley Care Group
- Private Owned
Person in charge
- Joe Volf(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (70)
Visiting
- Upon arrival, visitors must report straight to reception to sign in. This is also where the main offices can be found.
Parking
- Mistley Manor has 10 parking spaces at the front of the building, additional parking is round the back with around 40 spaces.
Mistley Manor Reviews (74)
Mistley Manor has a Review Score of 9.9 (9.903) out of 10, based on 35 reviews in the last 2 years.
Over all time Mistley Manor has 74 reviews.
We arranged a short respite stay for mum after our Dad had to go into hospital. Mistley Manor team could not have been more accommodating, organising an assessment call quickly and allowing mum to check in at the weekend which I understood was not necessarily usual. Every member of staff was kind and helpful and the room my mum had was very comfortable and spacious. My mum has early stage Alzheimer's but enjoyed socialising in the restaurant and even a morning shopping and coffee trip. She said she would be very happy to return. Peace of mind, comfortable and spotless accommodation, kind and warm (but not patronising) staff - very happy with our first experience here.
I resided at the above care home post-triple bypass surgery for a two-week convalescence stay. Despite being significantly younger than the average care home resident at 63, the staff made me more than welcome, and provided every assistance to ensure I benefited from my initial post op recovery stage, whilst residing at the home. Facilities, management, catering, care provided, cleanliness etc were all fantastic, and my visit was more akin to staying at an upmarket hotel. Just what was needed in the circumstances.
They helped with restbite for my mother, and helped during a difficult time and accepted my mother over easter.
Thank you all.
The care home is buetifully, very clean, great food and all staff friendly and helpful.
Cant say more.
My mother had the best care possible at Mistley Manor everyone there was so kind and caring to my mum and myself at what was a very difficult time. But managers administrstors senior nurses carers catering staff activity workers cleaners hairdressers and laundry staff (I hope i haven't forgotten anyone) rallied round helping not only mum but supporting me to and for that i can't praise them enough.
My Mum stayed for a weeks respite. All staff were kind, caring and went out of their way to make her feel comfortable and cared for. They took time to find out about her individual needs and made efforts to meet those needs.
Thank you for your kind review - we are so pleased your mum felt comfortable and cared for.
My father had a respite stay for a couple of weeks whilst I was on holiday. Could not fault the home in any way. The initial and subsequent contacts with manager Joe were all really supportive, demonstrating insight and empathy into making sure the stay was a positive experience for my father and the family. My father thoroughly enjoyed the food and appreciated the kindness and help from the carers. The home is spotlessly clean and really well maintained. No hesitation in recommending. There was a full timetable of activities but my father chose to observe rather than engage!
Thank you so much for your kind review - we are so pleased your father enjoyed his stay.
From first contact by telephone the staff at Mistley Manor were extremely helpful and professional. They made sure that mum was warmly welcomed and all her needs were taken care of. The room was perfect and allowed the family to spend precious time with her. All members of staff were friendly and efficient in co ordinating with external nurses to organise mums end of life care. Mum only managed a few mouthfuls of fish pie but said it was the best she had ever tasted. Would highly recommend Mistley Manor - it's a beautiful place with first class staff and facilities and touching aftercare. Thanks for everything .
A very warm, welcoming and friendly home. Carers are excellent - friendly and caring towards their clients. A high standard of attention to detail - pick up on issues that need dealing with. District nurse and doctor referred when slight problem occured. M.Manor is like and operates like a home not an institution. It's the best I could hope for.
Apart from some crossed wires when my 94-year old mother had to go back into hospital, Mistley Manor, with its friendly and dedicated staff, has been a tonic for her. She was in poor condition after suffering a nasty fall at home last July in which she sustained a sub-dural haematoma. But the improvement she has made these past two months has been little short of a miracle - a testament to her cussedness and Mistley Manor's caring touch. Before her fall Mum was fiercely independent and living at home. Initially, she pined for her old life (all but impossible due to her new infirmities), but so positive has her experience of Mistley M been that it's not been mentioned in a while. And that is due simply to the excellence of the place and its staff.
I can't say enough in praise of Mistley Manor. Mum has been at Mistley for 3 plus years now and I have never ever doubted that it was the best place for her care. The whole process from the selection period, settling in and now long term care has been sensitively managed. All the staff are so welcoming and nothing is too much trouble. The family run business brings a 'family' feel to the whole environment. There is so much to do at Mistley Manor! There is always an activity of some sort both morning and afternoon, 7 days a week. They often have visits out to nearby places of interest too! Meal times are organised like it is the dining room at a fancy hotel with tables set out and the food is excellently prepared. I always feel that mum is being well looked after and I am comforted by the knowledge that she is safe at all times.
Thank you so much for your wonderful review! We are so pleased you are happy with the care your mother receives.
Mistley Manor was fantastic from the moment we contacted the reception to enquire, through to admission of our Dad. The rooms are exceptional and a really good size. We visited 3 other homes in the area - Mistley Manor is just a huge step above all of them. Staff all excellent. Unbeatable
My Mother was absolutely delighted with the care she received at Mistley Manor. Not only are the facilities wonderful but so were the staff that looked after her, all of them. They were all professional, cheerful, helpful and went out of their way to meet her needs. She has been there twice for respite care and I think actually looks forward to visiting. My family couldn't recommend them enough, fantastic.
Ellen has had three stays with Mistley Manor. Two were short stays and one a little longer when I was in Hospital last year. She was well looked after on all occasions. The staff are all friendly and some remember Ellen from her previous stays. Stephanie was also helpful in arranging the dates.
The home does everything well. It's a lovely place with great staff. The greatest care is taken with my mother, and therefore, I have peace of mind. Mum is very happy, and all the residents are when I visit.
Very satisfied with the effort of the team to provide support in all areas. There's individuals who go well beyond what might be expected. We look forward to visiting and hearing about activities in support.
The food is exceptional and meal times an important part of the day. The activities team really go above and beyond Lovely trips out to Duxford war museum, Colchester Zoo, Alpaca farm, lunch for the lads at local pub and singing, exercise classes, film nights, painting and creative times .
Mistley Manor ensured Dad had a memorable 100th birthday and the times that he has needed additional support with health issues liaised well with his family showing care and compassion .
I am sure no one wishes to be in a care home and we all long to live independently, but at the end of my life I'd be very happy to be cared for here .
Beautiful home, five star facilities, staff super helpful and warm and welcoming very kind to the residents. I wouldn't want my mum to be anywhere else but there. Excellent specialist dementia care unit. Always go above and beyond.
My sister-in-law sadly passed away with Alzheimers at the beginning of September having spent her last four years in Mistley Manor. During all of that time we were extremely satisfied with the care and compassion she received, and we had no complaints whatsoever. The food was of a high standard, and the activities such as art, music, and dance were greatly appreciated. We would particularly like to thank the home for the support they gave us, the family, in her final days. We were very grateful for this at a difficult time. We would thoroughly recommend Mistley Manor to anyone needing to consider placing a relative or friend in care.
This is definitely the best place for our mother, now that she can't live alone. Firstly the staff are wonderful. That is ALL staff. So friendly and know our mother very well straight from when she first moved in. Rooms are lovely and the communal areas clean and welcoming. The whole place has an air of calmness which is just lovely.
Always a welcoming at reception when visiting our dear friend. When we see our friend she is always clean and smart. She always enjoys her meals, indeed we have also eaten lunch with her. The meals are of good standard and there is a nice varied menu to hold her interest. When approached the staff have always been helpful and courteous. This make the visit even more comfortable. The general appearance of Mistley Manor is always of good standard including the well planned garden areas.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mistley Manor.
There are no upcoming events for Mistley Manor.
Awards / Recognitions (1)
- 03 Oct 2019Recipient: Mistley Manor
Meet the Team (2)

Registered Manager

ENMH, RNHM, BScHons Community Specialist Practice.
Frequently Asked Questions about Mistley Manor
What types of Care is Mistley Manor registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Mistley Manor have?
There are 84 Single Rooms.
What are the Facilities & Services at Mistley Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Mistley Manor to the centre of Manningtree?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mistley Manor to verify any information. View our terms and conditions. Mistley Manor has an Enhanced Service -more info.