Care Home Owned by European Healthcare Group plc in Bedfordshire

so highly of the staff.

are well thought out for dementia patients. My father enjoys the food too.

she has never stayed there before.
Mum has settled in really well and seems to be very content and happy.
The staff are fantastic and support Mum extremely well. They are respectful and most importantly adapt their approach to support Mums ever changing needs.
Although it was a difficult decision for us to make, we feel that moving Mum into the Knolls was the best one for her.

caring, attentive, and always listen to her individual needs. They are friendly, kind, and consistently go above and beyond to ensure she feels comfortable and valued.

Whenever we visit, we're always made to feel so welcome. There's a warm, homely atmosphere that feels more like a family than just a care facility. We're so grateful for the support and compassion the team shows every day.

The Knolls because of the people that I met there. We are very pleased that we made that decision, so thank you.

team of staff from the managers, the reception team, the cleaning staff, nurses and carers and the entertainment team provide an exceptional service that is more like a family than a care home. I have been blown away by the love and care they have not only given my dad but also the care for my elderly mum who visited most days. Sadly my dad recently lost his fight with Parkinson's but the staff were with us to the end. When you are going through the saddest time as a family, despite all their duties they still found time to give us a hug when we needed it. I will never forget what they have done for my mum, my dad and our family and just want to say a massive thank you to you all.

the caring, loving and homely feel of the Knolls.
It was a bumpy journey to start with as Mum kept wanting to go home and we as a family needed to adjust as well, the team at the Knolls were brilliant and kept reassuring Mum and us, any issues with her and we were informed straight away.
It's Mum's home now and we class the team as our family.
They organise activities which are good fun and we know that when we aren't visiting she is in safe hands.
A massive thanks to everyone.

is nice. Lots of activities are organised and food is very good. Nothing is too much trouble.

of days and that was a pity as Dad does get bored easily and needs help to keep his mind and body active.

very unhappy as meals should be looked forward to and not prove disappointing. The laundry service is good.

open and sensitive. They were very proactive when moving dad to palliative care and involved us in all stages of his care. I would definitely recommend The Knolls Care Centre and am very grateful to them for looking after dad so well for the last few weeks of his life.

go by. They quickly knew his likes and dislikes and his ‘ways’ of behaving.
They make me feel welcome every time I visit and will phone if there is something I need to know about or wish to make me aware of anything medical. My father is able to contact me (through the receptionist) if he feels he wants to talk to me. They do not mind my asking questions- nothing is too much trouble.
Thank you to everyone for looking after him and keeping him safe.

treating him with respect at all times. When I visited, whatever time of day, I was always made so welcome (always offered a cup of tea) and my Dad was always comfortable, warm and cared for, he always looked peaceful. He said that the staff were the best he had encountered (he had been in two previous care arrangements and hospital in his final year). The management of The Knolls is first-rate, working closely with the nurses and GP to ensure the medical intervention was appropriate, moving my Dad to palliative care, communicating with me sensitively and honestly and proactively getting the NHS Fast-Track Pathway in place. I can't praise the care highly enough.

my wife would receive the care she required. As my wife suffers from advanced dementia and cannot communicate her preferences or wishes it was necessary that I and our family members are active in observing she receives the best attention she deserves. This is why I can acknowledge the excellent care given by all members of staff.

happy. She enjoyed the care and the staff had been wonderful. My daughter is happily going to have some more respite there in the near future.