Care Home Owned by Canterbury Care in Cheshire

of Alzheimer's is really terrible time for all concerned, for both patients and love ones. It is hard not to mention individual names but the attendant nurses and other staff showed incredible care whatever their role. All of my wife's family were so happy to notice the involvement of each member of staff, no matter what their duty was. A cup of tea was always presented to visiting friends and each person we met showed great kindness and concern not only for my wife, but for all her visitors. During one evening I happened to be waiting (unknown) whilst the nurse was attending to my wife's comfort. I was so grateful to experience such personal and loving care. Although albeit for a relatively short period of time. Thank you to all the staff from Rowans. We all could see the wonderful kindness by all members of staff.

this.

and will always be happy that they made my mums last part of her life as happy as they could. A wonderful place.

last time the residents had any kind of entertainment. The games cupboard has very little equipment to encourage table games being played with the residents. Not enough physio for for residents that could do with more. Eating plans need reviewing as some residents may not need their food purified.

can have quality time with Mum, Dad loves having his lunch with mum and a brew is always available

to keep her as content and comfortable at all times.
Thank you for all you help, care and best wishes.

to see it improved plenty of car park availability at the home with spaces for your car at a very local shop if needed, overall I would recommend the Rowans, good value, great care, well done!

attentive to her needs, very caring and kind and can't do enough for her. We are kept well informed of all developments; kept well in the loop. It has been an enormous relief to me as her carer for the last 10 years! Thank you all!

I would like something different. Residents' special celebrations are done with a lot of thought, consideration and hard work. Thank you! I would like more crafts/arts/activities on the timetable please. It would also be good if recycling could be done on-site.

on the inside and on care.

my Mother in law is in their care and feel reassured on every level. Well done to everyone! I'm very grateful. I know as her previous carer for many years just how much hard work is involved!

as cannot do more for you. Only downside here is not all staff are as caring and focused on your needs required. Food and drinks are available at all times, and if there is something you fancy that isn't on the menu they will do there best to accommodate. Only issue is, I found hair within the food a number of times. Activities are an area of improvement needed, as didn't really witness many happening, or tended to be the same repeated handful of activities only. Manager could be more hands on and visible on the floor of the home day to day, as often spend most time in the office. Overall the home needs areas of improvement, which is a shame as few staff are an asset and keep the home going

and one staff member in particular took the time going the extra mile to reassure mum and that was very much appreciated along with all other team members. They all shine and look after all at the home. It's a truly amazing place with very hardworking staff. Thank you, you made our mum's experience perfect and lovely.