


Elm Glade care home in North Cheam provides a welcoming, friendly home for its residents.
Residents receive the care and support they need such as respite care and dementia care.
Residents have the chance to take part in the life of the home, with lots of activities to suit residents' interests.
Delicious meals are prepared on site.
Care Provided by Elm Glade
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elm Glade for full pricing details and T&Cs.
Contact Elm Glade to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Tissian Atapattu
- Private Owned
Person in charge
- Mathew John(Person in Charge)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (2)
Parking
- 10 Parking Available
Elm Glade Reviews (11)
Elm Glade has a Review Score of 9.5 (9.503) out of 10, based on 8 reviews in the last 2 years.
Over all time Elm Glade has 11 reviews.
Overall a wonderful place.
Thank you very much for giving feedback on our service we will continue to improve our service.
This is how my mum-in-law is treated too, with respect, dignity and a lot of patience. I take comfort in the fact that she is happy, well-fed, and well cared for.
I'd be happy to recommend this care home to everyone.
Thank you very much for giving feedback on our service we will continue to improve our service.
My mum has been a resident at Elmglade for almost a year & I can honestly say they have been an godsend to our family, my mums wellbeing has improved, she is always clean/tidy & she loves the staff that care for her, she smiles when she sees them & seems to feel safe there.The staff are always kind & welcoming towards us when we visit mum & update us on her wellbeing.Thank you, the care u give means so much to us.
Thank you very much for giving feedback on our service we will continue to improve our service.
My father is a resident at Elm Glade Care Home. The staff are amazing with great caring skills combined with empathy when required. My father's rooms is large and totally suited to his needs.to the rear is a lovely garden and their staff hold events like barbecues for residents and visitors alike.
Thank you very much for giving feedback on our service we will continue to improve our service.
My dad has been in Elm Glade Residential Home for 3 years. We have always felt he is well cared for and his individual needs have been observed and addressed. He can't communicate therefore the staff have had to be very observant to pick up health issues which have been passed to his GP efficiently. We are very grateful to the staff for the kind way they look after him.
Thank you very much for giving feed back of our service we will continue to improve our service.
This is a lovely friendly and caring home. We transferred our Mum here from another home that looked really nice, seemed very posh, but was sadly lacking when it came to the actual caring. Every single member of staff we've met has been fantastic. Very friendly and caring.
Thank you for participating in our review. We will continue to improve our service.
My mother has been a resident at Elm Glade for four years now. She suffers from dementia which has had a continued cognitive and psychological effect which cannot be reversed. The staff have provided fantastic support and understanding and they continue to do so. Elm Glade provides an empathetic and caring environment which is very reassuring to me.
Thank you for participating in our review. We will continue to improve our service.
Mum seems happy enough there.
The food is always really appetising looking and she eats well.
Thank you for participating in this review. We continue to improve our service.
The home is friendly and their staff are very caring. My mum is always well turned out and tidy. Care has been taken to match earnings and necklace to what she is wearing. She is always happy when with the staff so she obviously trusts them. They make a point of letting me know of any problems if they occur.
Thank you for participating this review. We continue to improve our service.
The standard of care is very high, the carers are always kind, attentive and patient. There is no doubt that Mum's general well-being has improved since she's been at Elm Glade.
Whenever we visit, the staff are welcoming and always have time to discuss and help with any questions we may have. We are very satisfied with the level of service being provided, we know Mum is in good hands and is being well cared for. We are glad we found and chose Elm Glade.
Mum has been a resident at Elm Glade for 5 years now. She is very happy and feels safe and well-supported in all aspects of her care. Mum has a good size bedroom with her own furniture, pictures and ornaments making us feel very homely. Home-made meals are very good and those needing food liquidised due to swallowing problems are very well managed, with advice from a dietitian, ensuring all dietary needs are met. Every member of staff is approachable and attentive to her needs. Elm Glade is very well-managed, is clean tidy and welcomes family members and visitors. Staff keep us well informed and any concerns with health are dealt with by visits from the doctor, dentist or chiropodist as required. Activities in the TV lounge leading into the conservatory and garden, perfect care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elm Glade.
There are no upcoming events for Elm Glade.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Elm Glade.
Accreditations
There are no accreditations posted yet for Elm Glade.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Elm Glade
What types of Care is Elm Glade registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elm Glade have?
There are 20 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Elm Glade?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Elm Glade to the centre of Sutton?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elm Glade to verify any information. View our terms and conditions. Elm Glade has an Enhanced Service -more info.