The Willow

Nice surrounding & nice garden

I have been here since November 2025. I used to manage 1400 staff as Assistant Divisional Director. I am very happy with the care I receive - this is a small residential home + I am very happy here. (Worked for Bucks Social Services before retirement)

Well done

Very happy with the care my great uncle receives here. He is 99, healthy and very particular in his ways. He has lived here a number of years now. The staff here do everything they can to keep him happy and allow him the independence he still needs. Lovely setting, lovely staff, clean and well organised. Lovely parties annd coffee mornings every now and again too which we receive invites too, too! (Only submitting a lower score for food, due to the main meals coming in from outside)

I felt very pleased when I found the Willow having searched many other care homes. It is small and friendly with a family atmosphere and perfect for the gentleman I was trying to find a care home for. The staff are lovely and attentive and cope brilliantly with my gentlemen.

The Willow is a relatively small care home so it really is like a home from home .

My wife is being looked after at the Willows very well she has Alzheimer's and memory loss getting a challenge for family. The staff are brilliant, food very good. Her room comfy and we could decorate it and bring in some of her own furniture.

In seeking to help a friend who was on their own and just come out of hospital we found The Willows, which we did no off had a room available and at a reasonable cost. Even after 3 weeks in the home another room became available and friend was moved to it. Great care and attention is an obvious priority in the home by all the staff. Thank you.

Mum stayed recently as a respite resident at Willow. I am so grateful for the wonderful care she received. I had no concerns at all for her safety or good care. Particularly of note is that the Willow does not use agency staff, so Mum got to know the entire staff team within a couple of days. She was also welcomed by the residents and, being a small care home, the feeling is one of a large and welcoming family. For her own reasons, Mum is sometimes unsettled and struggles with aspects of her life, and the staff team did everything they could to help her and put her at ease. They are clearly experienced and capable at relating to elderly people, and in helping with the issues that age brings. There is no downside, and I would totally recommend this care home.

My sister has been in The Willow Care Home for the past 5 Years. She has had excellent care, compassion, and love during her stay, especially during COVI when she was so ill. The Staff and Managers are very commited and their understanding is unmentionable, with showing so much dedication and dignity to everyone. We feel so grateful that we discovered The Willow as she has been so well cared for in her later years. We would most certainly recommend The Willow as a lovely Care Home which has given all the Family peace of mind to know that she is in such safe hands and being looked after properly.

During the 3 years my mother spent at The Willow, I had no concerns at all with the care and attention she received. My mother knew that she was well cared for which helped her to settle into her new home. She often commented on how she liked the staff team, how nice they were to her, and how good she found the food. I have always felt informed, involved and consulted of any changes to my mother and her needs during her stay, particularly those of a medical nature. The home has a 'home from home' feel to it. Visitors are welcomed at all times. Any questions are welcomed from the management and promptly dealt with. I feel fortunate that in our time of need that there was a vacancy, particularly as this occurred during the COVID outbreak.

The Willow is a small understated care home with a family feel. They have been looking after Mum for nearly two years. We chose The Willow because a strong care ethos is evident. A good proportion of the staff have been working there for several years and because there is a maximum of 11 residents, all the staff get to know all the residents and address them by name. Whenever you visit, the residents appear neat and comfortable. The lounge is bright and looks out over a tidy garden, where residents can sit or walk depending on their capabilities. There is a program of simple activities most weekday mornings, occasional visiting speakers and performers and monthly visits from a fish and chip van. The home came under new ownership earlier this year and the care remains as good as it was, with the manager and staff all staying on. The manager is readily contactable, as are the owners. Mum is being looked after in a good place.

I would highly recommend the home.

I can't recommend The Willow highly enough!

Right from our first speculative visit in 2019, we had a good feeling about The Willow. The team are welcoming and friendly with great communication, and the place itself is a cosy home from home. Since mum moved in during 2021, her quality of life is much improved and I can relax knowing she is safe and cared for at all times. Because The Willow is smaller than some homes, it really retains a personal touch and during such trying times with the pandemic, the care and dedication of the team has shone through. It was a painful and challenging decision to make the move to residential care but we couldn't have chosen a better place to suit mum's needs. As a former care assistant myself, I wish all residential care could be this lovely.

The Willow is a lovely care home which really feels like a home. The staff are committed and very caring, really getting to know and understand the needs of each and every individual in their care. The rooms are nice, bright and warm, and there is a generous lounge for residents to gather in. There is also a lovely garden in which the residents can sit or walk when weather permits. There are regular activities arranged for the resident, and a number of services including a hairdresser and an optician that visit from time to time.

A very caring home, my mother is always happy when I visit, well dressed and clean. I feel confident leaving her in their care. My mother went into The Willow during the Covid lock down so it has been a more difficult adjustment for all the family but mum has settled very well.