2 Southend Road, Rochford SS4 1HE
A converted nineteenth century manor house, Broadoaks Residential Home is located in scenic surroundings, allowing residents to make the most of a nearby lake and parkland.
The service is one that respects individual choice, with residents able to be as active as they wish. In-house activities include musical evenings, cheese and wine parties and quiz nights, with loved ones welcome to join in.
A highly-trained team of staff are committed to supporting dignity at all times and get to know each individual's needs.
Service users with dementia will be accepted from June 2017.
Group: The Croll Group
Person in charge: Sally Clark (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 20
Rooms with ensuite WC: 20
Weekly Charges Guide: Personal Care Single £810 – £1100 (These prices are only a guideline, please contact Broadoaks Residential Home to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Broadoaks Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Broadoaks Residential Home has a Review Score of 7.8 (7.750)
The Review Score of 7.8 (maximum of 10) for Broadoaks Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Broadoaks Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Broadoaks Residential Home is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.25 Points relating to the number of positive Reviews for Broadoaks Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Christina K (Daughter of Resident) on Monday 25 September 2017. Relates to September 2017.
My father spent a week's respite at this care home. The staff were friendly and professional. My father has stayed at various care homes however this is the first care home that I can honestly say that he was 'at ease' in. He suffers from Lewy body dementia and all the staff were knowledgeable in this condition. I know they have just expanded and opened a specialist dementia area and although not all of the facilities were up and running I do believe that when this happens it will be fantastic. I felt happy leaving him there.
How likely would you be to recommend Broadoaks Residential Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
There are currently no awards/recognitions posted yet for Broadoaks Residential Home
There are currently no Care Home Idol entrants who have performed at Broadoaks Residential Home