Marmora Care Home

4/6 Penfold Road, Marmora, Clacton-on-Sea CO15 1JN
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9.9 17 Reviews
  • Marmora Care Home, Clacton-on-Sea
Marmora Care Home is located near the beach front and provides an ideal location for those staying here. The home has won multiple awards and has a real focus on ensuring everyone is constantly stimulated with great activities.

Staff at Marmora go the extra mile to ensure everyone has an enjoyable stay. You can see all the great things the home does on the Facebook page. Marmora has a great reputation and excellent reviews.
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Care Provided by Marmora Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500

We cater our fees around the needs of the person. We will never ask families to provide top ups if private care fees are no longer payable due to lack of funds.


We will work with the local authority to ensure everyone remains at the home and not put pressure on families to contribute towards fees.

These prices are only a guideline, please contact Marmora Care Home to find out the exact price for your requirements.

Contact Marmora Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Marmora Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Marmora Ltd
  • Privately Owned

Person in Charge

  • Lisa Welsh (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (9)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Home is always open to visitors

Parking

  • Home has a large driveway and lots of street parking

Marmora Care Home Reviews (17)

9.9

Marmora Care Home has a Review Score of 9.9 (9.894) out of 10, based on 11 reviews in the last 2 years.
Over all time Marmora Care Home has 17 reviews.

Overall Experience
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Date Published
  • 17
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  • 11
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Reviewer Connection to Marmora Care Home
  • 9
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  • 1
Total of 17, showing 1-17
Review from Les T (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, Kath, was a resident of Marmora from December 2018 until October 12th this year, when she sadly passed away. Mum had a happy 7 years (almost) there and thought of the staff at Marmora as her second family. She was well cared for and was a keen participant in most activities devised by Diane,
until her failing eyesight made it difficult for her to join in. It is a well-run home, and the staff are all very caring and attentive to the residents. My wife and I have always felt happy that Mum chose a home that suited her completely. Whenever we visited, we were welcomed like old friends, and the place was always busy and active, unlike some care homes we have visited where everyone seems to be asleep, including the staff. We thoroughly recommend it to anyone considering a care home in the Clacton area. Les and Jacky
Reply from Lisa Welsh, Manager at Marmora Care Home
Thank you very much Les and Jackie for your comments. We loved caring for Kath and miss her dearly. You will always be welcome at Marmora so pop in to see us if your passing by!
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Review from L H (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Management and Staff all appear to genuinely care about residents well being and happiness Activities are varied and designed to interest as many as possible. Laundry hit and miss on occasions. Someone is always on hand and happy to answer questions be it medical or general matters.
Reply from Lisa Welsh, Manager at Marmora Care Home
Thank you for your lovely review and we appreciate your comments. We continue to work closely with families to improve the laundry within the home and we are always open to suggestions around this.…read more
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Review from Jackie P (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first visited Marmora looking for a care home for my mother in her late 80's with dementia I came away saying too good to be true.
It has proved too good to be true with every member of staff being very friendly, caring, loving and committed..
For the first time in many years I have seen my mum
smile, dance and say how much she loves it here.
Attending a recent event at the home the place was full of happy, smiling staff and likewise its residents.
I would highly recommend this home and even I feel part of what is called the Marmora family.
Reply from Lisa Welsh, Manager at Marmora Care Home
Thank you Jackie. You and your Mum are definitely part of our Marmora family!
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Review from Linda S (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had visited a number of homes for my 89year old mum (who lives with dementia and Alzheimers) before we found Mamora Care Home. As soon as we walked in we knew it was the right place for mum. It was lively, welcoming and smaller than most of the homes we had visited. The staff are a mixed age group
and treat the residents with care and respect whilst maintaining their dignity. When I enquired about the visiting times I was advised by the assistant manager "you can visit anytime you want but you'll have to take us as you find us." which we found reassuring. On the day we moved mum into the home within 15 minutes of her arrival she was dancing with the staff. Her bedroom is very spacious and has a partial seaview, she has settled in well. There is a nail bar and hairdressers on site plus a smoking area in the court yard. Various activities and days out are arranged throughout the week. The office door is always open if relatives need to to talk to the managers about their love ones.
Reply from Lisa Welsh, Manager at Marmora Care Home
Many thanks for this lovely review! We are very pleased that your mother has settled into the home so well.
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Review from Matthew L (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently started living at Marmora Care Home. She was very unsettled and confused at first (August) but she has really settled in and enjoys being there. She is always doing something, be getting her hair done, her nails done, shopping for clothes. There are lots of different activities during
the days for her to get involved in. I visit her very regular and she's always busy and doing something.
Mum has really settled here and staff are just so accommodating and kind. I feel welcome every time I visit. I took her out recently and when I took her back she was so so happy to be coming back.
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Review from Stephen B (Son of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, who is in her 90's went into Marmora Care Home originally for respite care but is now a permanent resident. She is well looked after and our impression of the Home is very good. All staff are very kind and caring and they do all they can to help her and make her stay more comfortable. They take
the residents out and the activities that are organised by the activities lady are very varied and help to keep her active and entertained. They are always welcoming to us when we visit and raise any concerns they may have regarding her general health. We are happy that she is being treated so well.
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Review from J B (Granddaughter of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan went into Marmora Care Home for a 6-week placement.
As a family we couldn't have asked for better care for her, nan is well looked after, the staff and management were always welcoming and friendly, and also happy to help.
We were impressed with the daily activities and the activities lady
was always happy and good with everyone.
And my nan has made it her forever home now.
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Review from Hannah K (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum went to live at The Marmora in March this year. She went in very depressed and now has a new lease of life and a spring in her step thanks to the wonderful team that looks after her.
Her confidence has grown, she has made friends and joins in with a whole host of activities daily that the
home run.
Every single day they do something different with their residents.
It's a home driven with pure love for its service users and we could not be more grateful to them for giving Mum her life back. (Ours too - knowing that we don't have to worry about her and know she is being so well cared for).
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Review from Caroline F (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a beautiful lovely man and dementia took him.
He had over two lovely years at Marmora, he was well cared for and enjoyed his last remaining years at this home. It was always busy with so much going on, they tried to do something different every day, we went to Jimmy's Farm, the theatre
a few times and also had a lamb in to cuddle.
I could never fault anyone there, the staff work so hard in making their home a family home. Marmora is always very clean and well-maintained, Dad's room was serviced well every day.
The management are very approachable and keeps the home to a high standard. The location of the home as well is great for beach days or just for a walk into town or the seafront gardens.
My dad was happy and so were we, and having palliative care at the home so dad could stay in his own room with family around him was a great comfort.
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Review from J M (Son of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to leave this review for Marmora Care Home. The home is amazing it offers our mum so much. She is taken out regularly, care service is excellent. We could not ask for a better home for her. All the staff are great, but we would like to offer an extended thank you to three of the ladies,
you are amazing with our mum. When we visit the atmosphere is amazing. Thank you. Also a big thank you to the manager for keeping the girls in check when they need it. You all should be very proud A+ home and service. Keep it up.
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Review from J B (Daughter of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management are wonderful and work very hard. I am very happy with the care my mum gets. They also have activities going on during the week which is always fun. You can also visit anytime which makes it easy for people that work and that also shows they have nothing to hide.
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Review from Mark B (Son of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was moved from another care home that was not looking after her. We moved her to Marmora Care Home and never regretted it. They often take them out for days out, and are always doing activities with their residents.
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Review from Andrew W (Son of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Marmora Care Home for 6 week placement.
As a family we couldn’t have asked for better care for her, Mum was well looked after, the staff and management were always welcoming and friendly, also happy to help.
We were impressed with the daily activities and the activities lady was always
happy and good with everyone.
I would be happy to place Mum in there for respite again.
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Review from Tracy W (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I'm very happy with the care my mother receives. She is familiar with the staff and other residents' faces and loves where she lives. I can relax knowing that she is happy and in a safe environment. Staff are always welcoming on my visits to my mother and are very approachable if needed. They make sure
that there are plenty of activities for the residents to keep them as active and stimulated as much as possible, including breaks away and days out. A well-recommended care home.
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Review from D M (Daughter of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's stay started as an emergency respite and has gone on to be permanent. At first, I wasn't sure about a smaller care house but it has proved to be just what Mum needed.
There's always plenty of staff about, service users are always clean and tidy and the place always looks clean. The staff are
friendly and helpful and we have been included in all decisions concerning her care. Marmora Care Home is close to the pier and town centre and offers lots of activities outside of the home as well as in. Overall very pleased with Mum's care.
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Review from Lin L (Daughter of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Until my dad went into this care home, I hadn't had any dealings with a care home.


The staff go above and beyond what my expectation was of care, they look after my dad like he was their own family member. I have seen first hand how they take the time to sit and spend time with all of the residents

and understand their individual needs/wants.


They keep the residents active not just physically but mentally with different activities. They are always striving for the best for each resident and I am so reassured that my dad is being so well cared for.

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Review from Sarah B (Daughter of Resident) published on 31 July 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Had to raise an issue with CQC. Mum admitted 2 days beforehand with dementia. Mum was unsettled. The home had mum medicated without notifying me and without my permission as I am mum’s LPA. When I raised concern mum was being medicated every day instead of as and when needed the care home sent me an
email. Unless mum was medicated they would not look after her. I would have thought with mum being there only a couple of days they would have implemented strategies to help mum and use the PRN to medicate her as and when needed instead of constant medication. Had to call a dementia nurse about these concerns.
Reply from Lisa Welsh, Manager at Marmora Care Home
We are very disappointed with this review. CQC had no concerns with how Marmora Care Home dealt with this situation, neither did any of the many medical professionals that were involved.
In truth,…read more
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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Marmora Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Marmora Care Home is calculated as follows: ( (119 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marmora Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Marmora Care Home

What types of Care is Marmora Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Marmora Care Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Marmora Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marmora Care Home to the centre of Clacton-on-Sea?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marmora Care Home to verify any information. View our terms and conditions. Marmora Care Home has an Enhanced Service - more info.