






Aarandale Lodge is a warm and welcoming residential care home nestled in the heart of Westcliff-on-Sea, Essex. Designed to provide a comforting "home-from-home" atmosphere, the lodge caters to up to 20 residents, offering single rooms with several rooms featuring en-suite facilities.
The dedicated team at Aarandale Lodge specialises in personalised care for older adults, including those living with dementia. Emphasising a person-centred approach, staff members are highly trained to ensure that...
Care Provided by Aarandale Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Aarandale Lodge for full pricing details and T&Cs.
Contact Aarandale Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Aunjali Johar
- Private Owned
Person in charge
- Susan Brown(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (8)
Aarandale Lodge Reviews (16)
Aarandale Lodge has a Review Score of 9.4 (9.405) out of 10, based on 10 reviews in the last 2 years.
Over all time Aarandale Lodge has 16 reviews.
My brother has been in Aarandale Lodge for the last nine years. From day one the home provided the best care we could hope for. He settled quickly with their help and it became his home. They always kept me informed of any medical needs etc. for my brother. The manageress must be mentioned who did anything, she demanded of her staff and often joined them, helping, etc. Even to the passing of my brother, who was in palliative care, they allowed him to stay at the home (he called his home) rather than go to hospital. One of the staff was with him at the end. I cannot praise this team enough. He was taken out in a wheelchair, enjoyed activities and music provided in the home. Food with a menu every day with cook knowing his favourites. I absolutely recommend Aarandale Lodge to anyone.
Shirley Thank You for your kind comment Ken was a major part of this care home and is deeply missed by us all here he was the life and sole of the party, and his stories he use to tell, We would also like to Thank you for being part of Aarandale as you never forgot the staff here and we are truly...
Mum has settled in very well and has started to meet new friends and join in various activities.
Thank you for your comment, Its lovely to hear that Mum is settling in and enjoying her time here and making new friends
Both my aunt and uncle were diagnosed with dementia within weeks of each other in 2024. It as a huge shock to the family when they were placed into the care of Aarandale Lodge. All our worries and concern for their welfare just disappeared over the weeks, we could see how well they were treated by all the staff, the care they have, and most recently (July 2025) our uncle had to have a major operation, but just 4 weeks later he is eating well, more repsonsive, and looks content. This is certainly down to the care he and our auntie both receive at Aarandale Lodge
we are very grateful for all the kind comments, we try our upmost to ensure the best possible care for the individual it is very important to us to get the feed back from family members and the continuing support from them, as we are all working for the same goal to keep important family members safe and well in their ageing years.
It was a home from home, the staff were compassionate yet remained fun. This was essential for my mum. Even in the last days, the exceptional care and love showed. The kindness they gave mum was also extended to us. In my advancing years, I hope to find a place to rest just like this. P.S. The restaurant was fab.
Lovely comments thank you they are greatly appreciated by us all here, Mum was a character and is missed by us all here at Aarandale we are glad that we could do our bit for you and your family at this difficult time.
The staff at Arandale Lodge are always very welcoming and continue to provide a high standard of care for mum. She appears well and content with her environment, which is consistent on every visit. We also appreciate that mum's individual needs are being met. Her room and personal belongings are spotless! We are so happy as a family that she is being so well looked after, which is very reassuring.
Thank you for your lovely comments we are always trying to improve our standards here and we are happy with the families feed back as it is very important to us to involve every one in the plan of care for each service user to ensure that they get the best possible care package from us.
My Mother moved to Aarandale Lodge in December 2025 and lived there until July 2025. When she first moved in, Mum was fairly active and enjoyed the activities and facilities on offer. Unfortunately her health deteriorated fairly quickly and she became bed bound. I can only praise the Manager, and her lovely team for looking after Mum on every step of her difficult journey and for enabling her family to be as involved as we were.
Thank you for you comments it is important to all of us here, The brief time we had mum what a character we where happy to help and be a part of Mums life,
The care given to our mum for the 20 months she spent at Aarandale Lodge was first class. The high standard of cleanliness and support given by the staff was excellent. The last few days of my mum's life their care and concern for her was exemplary. Thank you the manager and all at Aarandale Lodge.
Thank you for your lovely comments, your mum was an incredible lady and is missed deeply by us all here she was very lucky to have a family that cared and support her
I visit every week to see my brother. The staff are always working hard and very friendly. I know my brother is happy and is very well cared for. He has a television in his room and can watch the sports that he loves. Excellent.
Thankyou for your positive review. We are extremely grateful and strive to do our best to look after our residents.
Aarandale Lodge is very well managed by the manager. She responds promptly to email communciation and deals quickly with issues and queries. Her team are polite and responsible. They always treat residents with dignity, care and respect. My mother always looks clean and well cared for. The staff put energy and effort into activities to keep residents entertained and post these onto a private group on social media. I would recommend the care home to anyone. It is great value for money.
Thankyou for your kind words, we continually strive to do the best for our residents.
Always a warm reception when I arrive to see Mum. Mum is treated very well. She is bedridden so doesn't get to the activities but if the activities can get to Mum...they do!
Thankyou for your review. We are constantly trying to improve the facilities that we have and appreciate your feedback.
I cannot praise them enough for the consideration they have shown towards my mother and myself especially during the pandemic. I would like to place on record my thanks to everyone at Aarondale Lodge.
I would like to say we are happy that staff are recognised for all their hard work, especially during these difficult times. I don't think staff get enough praise for the job that they do and proud of my team here at Aarandale Lodge.
Lack of care, hygiene, communication, dignity. Personal items and presents, delivered to Dad by Mum, discarded and lost.
No facility to see Dad in person or via any device. The only tablet/phone in the home (really?) was out of action all over Christmas. Mum and Dad’s first Christmas apart for 64 years - unacceptable. And not even an apology.
Very generic responses to enquires about his well-being - “he’s eating and sleeping well”. No personal details.
The deterioration in Dad was shocking. In the short time he’d been at Aarandale before we moved him, he’d become incoherent, basically immobile, filthy dirty, unshaven and wearing other residents ill-fitting clothes. He’d also developed a nasty, untreated, fungal infection due to poor hygiene, and his catheter bag was dragging on the floor.
Care? I don’t think so. Degradation and lack of respect - very much so.
I am very shocked to read this review and disappointed that the family feel this way about the respite care their father received. Here at Aarandale Lodge we always take pride in our care that we provide here. I do feel that some of the comments made are not accurate and that Dad was very happy...
I would like to let everyone know that my grandma lived there for a few years and she was loved and looked after very well, every time I went to see her I was welcomed by staff and manager so nicely and they were so polite and caring. My grandma did activities there and she was loved and looked after. My grandma is no longer here with us but my family would like to say thank you to all the staff and especially to the manager for the time grandma lived there.
I would like to thank the carers and staff for looking after my mother while she was staying here. My mother had Parkinson's and lost the use of her legs. She could not do anything for herself in the end so needed extra care etc. The staff were always welcoming when we visited mum and friendly and we were glad that she was in a safe environment. Her room was always kept so lovely and clean. The staff here are very dedicated and can not do enough for their residents. There is a lovely garden there and mum loved to sit out there on a sunny day. Once again thank you very much for looking after my mum.
My grandma was treated with such great care from all staff, I couldn't thank them enough because they did everything they possibly could to make her feel safe and secure going through her stages of dementia. Every room was clean and up to the correct standard if anyone needed a hoist up and out of bed. Grandma was never unhappy whenever my grandad when to visit her or my mum she was always happy and pleasant. I would recommend this care home to anyone in a heartbeat because the carers really do take care and pride in their work.
I cannot express the immense relief I have that my mother is no longer a resident. The environment in there is depressive, toxic and at times passively aggressive towards both residents and visitors. This is generated from the management there. The quick turnover of staff, use of agency staff constantly and staff shortages all impact on the residents and their well-being. If the staff are not looked after then the residents won't be either. The lack of choice of food, zero activities, or resident stimulation, along with the lack of consideration for the residents' choices or dignity leaves a lot to be desired. When issues are raised they are not addressed. This review is just a small nod to my absolute dissatisfaction at the 'service' my mother received here in the hope that the local authority and regulators look deeper than the superficial aspects here and this is resolved for the other poor residents still there. Certainly not a home that 'cares'!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Hi, I am Sue I have been working in the care industry since 1995 when I stated with this company as a carer I have worked my way up through the ranks being a care assistant, senior care and deputy. Now I am a Registered care home manager, I have completed NVQ 2,3,4 RMA and leadership and management award & graduated from Southend university. I came into care to make a difference and I am passionate about giving the elderly good quality of care and enjoy helping staff exceed their goals in the care home
Frequently Asked Questions about Aarandale Lodge
What types of Care is Aarandale Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Aarandale Lodge have?
There are 20 Single Rooms.
What are the Facilities & Services at Aarandale Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Aarandale Lodge to the centre of Westcliff-on-Sea?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aarandale Lodge to verify any information. View our terms and conditions. Aarandale Lodge has an Enhanced Service -more info.