What types of Care is Brookfield Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Brookfield Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brookfield Residential Home to the centre of Gosport?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Brookfield Residential Home, 1 Clayhall Road, Alverstoke, Gosport, Hampshire PO12 2BY

Review from M D (Daughter of Resident) published on 1 November 2024 Submitted via Postal Card • Report

Overall Experience

We wish to say what a wonderful team there is at Brookfield Residential Home, from the manager down to the cleaner. Mum's end-of-life care was so special, they looked after her so well, they let my sister and myself stay with her 24/7. Everyone treated her with so much love and respect and after she

passed, they were so helpful to us, nothing was too much for them. We want to thank them for the love and care that Mum received during this difficult time, they made it so special.

Reply from Angie Shepherdson, Registered Manager at Brookfield Residential Home

Thank you for your kind words, I will share them with the team. It was an absolute pleasure to be given the opportunity to care for your mum.

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Review from Lesley S (Daughter of Resident) published on 4 September 2024 Submitted via Website • Report

Overall Experience

Mum has been at Brookfield Residential Home since just before Christmas and we count our blessings every day that she was offered a place here and we took it. The care and attention from all the staff, whatever their position, is second to none. Mum is treated with love and respect and nothing is too

small for them to attend to. She has gained weight, looks well and is far happier than she has been in a long time with the care and company that she now has. Thank you to everyone there.

Reply from Angie Shepherdson, Registered Manager at Brookfield Residential Home

Thank you for your lovely review and kind words. I will share this with our team.

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Review from Brian A (Son of Resident) published on 12 August 2024 Submitted via Website • Report

Overall Experience

This establishment may not look fancy and shiny but don't let the building put you off. The people who run it and work there are the ones who shine. My father has had wonderful care from the entire team, He has dementia and is incapable of doing anything for himself and is 96 years old. The staff do

everything for him including making him smile and feel safe in the scary world he now finds himself in. The manager and her team are truly wonderful friendly generous people.

Reply from Angie Shepherdson, Registered Manager at Brookfield Residential Home

Thank you for your kind words, I will share them with our team.

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Review from Kevin J (Son of Resident) published on 30 January 2024 Submitted via Postal Card • Report

Overall Experience

Now my mother has been in Brookfield for one year, I feel able to write a review. The home has a homely feel with the decor to match. All the staff are very friendly and caring, a view shared by my mother. Her room is cosy and kept very tidy. She is happy with the food and drinks and the choices. She

now enjoys joining in the activities. I think it is a well-run home.

Reply from Angie Shepherdson, Registered Manager at Brookfield Residential Home

Thank you for your kind words, I will share them with our team.

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Review from Judith W (Daughter of Resident) published on 6 November 2023 Submitted via Postal Card • Report

Overall Experience

I cannot speak highly enough of the staff at Brookfield. They treated my father and our family with kindness, compassion and respect.
My father said, "nothing is too much trouble for them".
In his dying days, the nursing care given was everything that we could ask for.

Reply from Angie Shepherdson, Registered Manager at Brookfield Residential Home

Thank you for your kind words; we are so happy to have had the opportunity to get to know and care for your lovely father. I will share your review with the team. Kind regards.

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Review from D D (Respite Resident) published on 24 August 2023 Submitted via Postal Card • Report

Overall Experience

In residence at Brookfield for six weeks. Felt well cared for. Brookfield was the only residential home in this area which would take me to convalescence as the result of an accident. Although I kept to my room, rather than mixing with the other residents, the staff were flexible, kind and met all my

requests. This is an excellent family-run residential home, having been in the same family since 1980.

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Review from J C (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card • Report

Overall Experience

This small family-run care home ensures residents' needs are placed at the forefront of everything. Staff to resident ratio is high and residents' needs are quickly assessed, and at all times the appropriate action either medical or personal is taken. The quality of care is outstanding and delivered

by staff who are keen to really get to know both residents and their family members as friends. Dementia care is of the highest standard delivered by trained staff who are aware of its many complex needs. Food is home-cooked on the premises is outstanding and a different and balanced daily menu is delivered in a friendly manner. Daily activities relieved boredom.

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Review from V Q (Partner of Resident) published on 20 June 2023 Submitted via Postal Card • Report

Overall Experience

My partner has resided at Brookfield Residential Home since March 2022. During that time I have found him to be cheerful as far as I know, well-fed, always clean and looking forward to our visits.

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Review from Sandra L (Granddaughter of Resident) published on 7 June 2023 Submitted via Website • Report

Overall Experience

My nan lived at Brookfield for the last few years, she was very happy. The staff are always friendly and happy to help in any way, communication is excellent, we were always kept up to date. Nan's room was lovely and clean, there was always lots of activities going on and my nan loved the food, the

cakes and puddings were the highlight of her day. The management and staff worked very hard through Covid to ensure that we could keep in contact and visit with Nan as much as possible.

Reply from Angie Shepherdson, Registered Manager at Brookfield Residential Home

Thank you so much for your kind words, I will share this with our team. Best wishes.

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Review from David B (Son of Resident) published on 5 June 2018 Submitted via Website • Report

Overall Experience

We were very happy with the care my mother received during the 5 years she lived at Brookfield. The residential home is in a pleasant location. Mum's room had ensuite facilities and like the rest of the home, kept spotlessly clean.

The staff are always welcoming and were helpful with any of Mum's

requests or needs. The managers, seniors and carers are clearly skilled and have a positive and caring nature to both residents and visitors.

We felt that Mum was in a safe and protected environment which gave us complete peace of mind and we knew that at all times she would receive the care she needed.

Sadly Mum passed away recently at the age of 98 after a short illness and the end of life care was exceptional which gave us great comfort.

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Review from Steve T (Son of Resident) published on 4 September 2017 Submitted via Website • Report

Overall Experience

When my mum found it too difficult to live without 24 hour carers in attendance I was really concerned that she may end up in an institutional type environment. Brookfield is anything but this. It is a real home with people who care and support its residents and treats them as individuals. The staff

go out of their way to make sure everyone gets the most out of their day something which is critical at this time of life. Everyone is friendly and they quickly make you feel as if you are part of an extended family.
After being a resident for over three years my mum passed away earlier this year at the age of 89. Although that is sad I take solace in the fact that her fading years were happy and she was surrounded by people who genuinely cared for her.

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Review from Elizabeth P (Resident) published on 29 August 2017 Submitted via Website • Report

Overall Experience

I cannot praise enough the care given by Brookfield to my mum who sadly passed away on 23rd August.

It was unbelievable value for money. It felt like a home to us all even mum called it her home after resisting going into care in January.

Staff and management are incredibly warm, friendly, caring

and professional. You could not ask for more. Services transport and billing efficient and prompt. They went to extraordinary lengths to transport mum to/from the hospital several times and offered to provide carers for us when out on local trips. They encouraged pets to be brought in for mum who loved dogs.

I highly recommend this care home. With enormous and grateful thanks.

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Review from Valerie W (Sister-in-law of Resident) published on 4 August 2016 Submitted via Postal Card • Report

Overall Experience

Always a warm, friendly welcome by all staff and the greatest of welcomes by residents too! The home is just a 'home from home'. Very relaxing, immaculately clean, wonderful staff and the prompt reactions to any medical needs, a Doctor is there a.s.a.p. to attend. Very happy my sister in law is there

and contented. Well cared for and this family given peaceful minds!

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Review from Ewen P (Husband of Resident) published on 4 August 2016 Submitted via Postal Card • Report

Overall Experience

My wife had a cerebral haemorrhage 10 years ago. She now suffers from dementia. She has been a resident at 'Brookfield' for 3 and a half years and is really content. Brookfield is a great home with a fully caring and loving family atmosphere which also includes visitors. I visit everyday and I could

not ask for a better or happy setting.