29 Beech Grove, Alverstoke, Gosport PO12 2EJ
Elizabeth Lodge is a specialist dementia care home, suited to the needs of adults with memory loss and the role of carers whose job is to make sure they are safeguarded and as healthy as possible.
The service is up-to-date with modern care techniques, at the same time as being attuned to homely comforts and supporting personal dignity and freedoms as much as possible.
Loved ones find the home a pleasant place to visit, with a team who pride themselves on friendliness as well as professionalism.
Group: David J Mitchell
Person in charge: Liz Moazzezi (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 18
Rooms with ensuite WC: 18
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Elizabeth Lodge Rest Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Elizabeth Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Elizabeth Lodge Rest Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.615 for Elizabeth Lodge Rest Home is calculated as follows: ( (62 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.615
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Elizabeth Lodge Rest Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 6 Reviews ÷ 3.6 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Elizabeth Lodge Rest Home has a Review Score of 9.6 (9.615) from 8 Reviews
Review submitted from a Postal Card by Kiran S (Son of Resident) on Friday 5 January 2018. Relates to August 2017.
My father was a resident at Elizabeth lodge before passing away in August this year - a total of 18 months. his short illness and the process of his passing were handled with care, tact and sensitivity by the management and staff. Medical care was called for immediately and whenever thought necessary.
The whole episode was in keeping with everything I'd come to expect. The care shown to my father over his residence was wonderful, as if the staff were personal friends. I have nothing but admiration for all the staff involved in his care and wellbeing.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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Review submitted from a Postal Card by Penny H (Niece of Resident) on Wednesday 1 November 2017. Relates to October 2017.
The staff are very caring and have looked after my aunt for the last 3 years. A short while ago her sister who was also a resident, passed away and the staff showed considerable care and concern to both my aunt and our family. My aunt is very happy there and well looked after. We celebrated her 90th birthday and they put on a party tea for her with a birthday cake. She was so pleased and we all had a lovely tea to remember. A big thank you to the manager and staff.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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Review submitted from a Postal Card by Stella B (Niece of Resident) on Monday 30 October 2017. Relates to October 2017.
My aunt has been a resident at Elizabeth Lodge for a few years now and seems happy, contented and relaxed there. We visited today for her 90th birthday and were made to feel welcome. She was presented with a lovely cake complete with candles which was a very nice thing. We had a good visit. Thanks go to the friendly and helpful staff.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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Review submitted from a Postal Card by V B (Niece of Resident) on Thursday 19 October 2017. Relates to October 2017.
I visit my aunt every couple of weeks. I find the home very friendly. I am always greeted by smiling staff who tell me where my aunt is sitting. I am asked if I would like a drink and told how my aunt is. There are normal activities going on, card making, colouring, playing games etc. Everyone is invited to join in and helped to make the most of their day. Having had relatives in several homes in the area I regard this as the best I have been in. The staff are excellent with a low turnover which speaks for itself.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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Review submitted from a Postal Card by Anthony S (Nephew of Resident) on Thursday 19 October 2017. Relates to October 2017.
Having dealt with 3 other providers I can only say that this "home" is above average. It specialises in Dementia and really does provide a home to its residents. The staff are caring and considerate and "care" about all the residents.
I have used this home for 2 relatives for over 3 years and anyone with a relative suffering from Dementia will find it difficult to criticise. The environment is excellent and no noticeable smells which I have experienced before at other locations. Just keep up the good work.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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Review submitted from a Postal Card by P H (Friend of Resident) on Thursday 19 October 2017. Relates to October 2017.
Staff are helpful and caring. Keep on top of any medical issues, DRS, district nurses, opticians etc.
Talk to relatives with any concerns regularly. Alarm cushions in bedroom and day chairs- always accompany vulnerable to toilet or change of room.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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Review submitted from a Website Submission by Y (Daughter of Resident) on Wednesday 27 January 2016. Relates to January 2016.
My mum has been at this home for a year now and she has been very well cared for. The staff are all very caring and friendly and nothing is every any trouble. The home is very clean and welcoming. My mum is very happy there.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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Review submitted from a Postal Card by Joan A (Relative of Resident) on Wednesday 6 January 2016. Relates to December 2015.
This care home is outstanding. Whenever we visit as a relative we are offered a cup of tea. The residents all seem content and probably happy. Our relative, whenever she sees a carer will tell us how wonderful they all are. The carers are calm, positive and so caring - I do admire their patience. I believe they are all sent on courses updating their skills whilst looking after dementia patience.
How likely would you be to recommend Elizabeth Lodge Rest Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Elizabeth Lodge Rest Home
There are currently no Care Home Idol entrants who have performed at Elizabeth Lodge Rest Home