Primary Care Categories
- Learning Disability / Autism
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 40 Service Users
Other Care Provided
- Day Care
Enham Trust's Care Home Services (Michael/Elizabeth & William House) offers three purpose-built Care Homes in the historic village of Enham Alamein just outside Andover in Hampshire, which can accommodate approximately 60 residents. It has a 'Good' rating from the CQC (May 2023) providing person-centred care and support to people with physical and learning disabilities, as well as mental health needs such as autism. Compassionate assistance is available whenever you need...
Enham Trust's Care Home Services (Michael/Elizabeth & William House) offers three purpose-built Care Homes in the historic village of Enham Alamein just outside Andover in Hampshire, which can accommodate approximately 60 residents. It has a 'Good' rating from the CQC (May 2023) providing person-centred care and support to people with physical and learning disabilities, as well as mental health needs such as autism. Compassionate assistance is available whenever you need it – day or night, 365 days a year.
From spacious entrances to specially adapted bathrooms, en-suites and communal areas, the homes are thoughtfully designed to support residents to comfortably navigate the space. They place a focus on resident wellbeing and offer indoor activities and outings, with an on-site day activities programme available to access. There is a lift, wheelchair access and free parking on-site for residents and visitors as well as wildlife garden, sports hall and supported employment opportunities on the main campus for residents to make the most of.
It also benefits from good travel links with a bus station and a train station situated in the neighbouring town of Andover, just a short 5-10 minute drive or bus journey away as well as a GP surgery, charity shop, social club, village shop and post office within a 0.5 mile radius of the homes.
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Care Provided by Enham Care Home Services
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Enham Care Home Services to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Enham Trust
- Voluntary / Not for Profit Owned
Person in charge
- Ranganayi Mugabe (Senior Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Enham Care Home Services Reviews (10)
9.0
Enham Care Home Services has a Review Score of 9.0 (9.004) out of 10, based on 6 reviews in the last 2 years.
Over all time Enham Care Home Services has 10 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Enham Care Home Services
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Review from D Z (Mother of Resident) published on 7 August 2026 Submitted via Website•
Overall Experience
My son has been in Elizabeth House at Enham for about 14 years. There has been a period of change, but over the last three years things have settled and we are extremely happy with the current management. He is very well cared for, and his carers know him very well and go the extra mile for him....
My son has been in Elizabeth House at Enham for about 14 years. There has been a period of change, but over the last three years things have settled and we are extremely happy with the current management. He is very well cared for, and his carers know him very well and go the extra mile for him. He calls the place 'Home'. He takes part in multitudes of activities which really build a sense of community. I am so pleased that we found this place for him.
↩Reply from Chrissie Guest, Care Co-ordinator at Enham Care Home Services
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your son feels so at home at Elizabeth House and that he enjoys being part of our community. It means a great deal to know that our team has built such a positive and trusting relationship with him, and...
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your son feels so at home at Elizabeth House and that he enjoys being part of our community. It means a great deal to know that our team has built such a positive and trusting relationship with him, and that their care and support have made such a difference. We're also pleased that he enjoys the wide range of activities on offer, helping him stay engaged and connected. Thank you for your kind words about our management and staffthey will be shared with the whole team, who will be encouraged by your feedback. We truly appreciate your continued trust and support.
Review from P L (Father of Resident) published on 30 July 2026 Submitted via Website•
Overall Experience
Enham has changed out of all recognition in recent years since being taken over.
They have invested a great deal in improving the built environment and intend to continue to do so.
More importantly they have invested in the care teams, both in numbers and quality of care staff.
They have invested a great deal in improving the built environment and intend to continue to do so.
More importantly they have invested in the care teams, both in numbers and quality of care staff.
There is a very...
Enham has changed out of all recognition in recent years since being taken over.
They have invested a great deal in improving the built environment and intend to continue to do so.
More importantly they have invested in the care teams, both in numbers and quality of care staff.
There is a very committed and compassionate Team of quality people now delivering exemplary care to a very vulnerable group of people.
I have total confidence in Enham now, I know my daughter is safe and her life has purpose and meaning.
I would recommend Enham wholeheartedly. Management encourage, listen to and respond to key groups opinions.
They have invested a great deal in improving the built environment and intend to continue to do so.
More importantly they have invested in the care teams, both in numbers and quality of care staff.
There is a very committed and compassionate Team of quality people now delivering exemplary care to a very vulnerable group of people.
I have total confidence in Enham now, I know my daughter is safe and her life has purpose and meaning.
I would recommend Enham wholeheartedly. Management encourage, listen to and respond to key groups opinions.
It has become an example of best practice and I am confident it will continue to improve.
↩Reply from Sharon Bye, Director of Care at Enham Care Home Services
Thank you so much for taking the time to share such thoughtful and positive feedback.We are delighted to hear how positively you have experienced the changes at Enham over recent years. It is especially meaningful to know that you have confidence in our care team and feel reassured that your...
Thank you so much for taking the time to share such thoughtful and positive feedback.We are delighted to hear how positively you have experienced the changes at Enham over recent years. It is especially meaningful to know that you have confidence in our care team and feel reassured that your daughter is safe, well supported and able to live a life with purpose and meaning.
Your kind words about our care teams and management mean a great deal. We are committed to listening to the people we support, their families and friends, and to continually improving the quality of our services. It is wonderful to know that these efforts have made such a positive difference to you and your daughter.
Thank you once again for your wholehearted recommendation. We truly value your support and look forward to continuing to provide the highest standard of care and support.
Review from N H (Father of Resident) published on 2 June 2026 Submitted via Website•
Overall Experience
Our daughter has been at Michael House since 2013. She sees MH as her home and is incredibly happy there and has many friends there. She has complex needs and is brilliantly supported by the care team. The team is well engaged with us as parents to ensure we are well involved. The culture of care...
Our daughter has been at Michael House since 2013. She sees MH as her home and is incredibly happy there and has many friends there. She has complex needs and is brilliantly supported by the care team. The team is well engaged with us as parents to ensure we are well involved. The culture of care is friendly and there is a great focus in ensuring that there is a timetable of activities through the week.
↩Reply from Ranga Mugabe, Senior Care Home Manager at Enham Care Home Services
Thank you for your wonderful feedback. We are delighted to hear that Michael House feels like home to your daughter and that she is happy, well supported, and enjoying the friendships she has built over the years. We greatly value our partnership with families and are pleased that you feel involved...
Thank you for your wonderful feedback. We are delighted to hear that Michael House feels like home to your daughter and that she is happy, well supported, and enjoying the friendships she has built over the years. We greatly value our partnership with families and are pleased that you feel involved and supported. Your kind words about our team, caring culture, and activities programme mean a lot to us.Thank you for sharing your experience and for your continued trust and support.
Review from P L (Brother of Resident) published on 12 January 2026 Submitted via Website•
Overall Experience
My brother has been at Michael House since December 2024 and has flourished there as never before. He was depressed and fearful when he arrived but the staff made him feel welcome and cared for straight away and we could not believe how quickly he related to his care staff and settled in. His...
My brother has been at Michael House since December 2024 and has flourished there as never before. He was depressed and fearful when he arrived but the staff made him feel welcome and cared for straight away and we could not believe how quickly he related to his care staff and settled in. His general health has improved and he is happier and more confident than he has been for over twenty years.
The staff clearly know how to relate to people with learning disabilities, and for the first time in many years we have confidence that he is really well cared for and looked after, as well as being encouraged to be as independent as he feels happy with.
↩Reply from Ranga Mugabe, Senior Care Home Manager at Enham Care Home Services
We are so pleased that your brothers health and wellbeing have improved so significantly since he moved to Michael House. We really appreciate getting feedback such as this and to hear of the positive impact that our teams are having on the lives of the people they support I will make sure to share this with them. Thank you for taking the time to leave us a review.
Review from R W (Stepfather of Resident) published on 9 January 2026 Submitted via Website•
Overall Experience
Our son has lived at Enham for over 12 years, initially in Elizabeth House and for the last 6 years in William House.
He is very well looked after there. He loves life and living in William House and has lots of friends, both residents and staff. The Manager, Bonnie, is outstanding and has a...
Our son has lived at Enham for over 12 years, initially in Elizabeth House and for the last 6 years in William House.
He is very well looked after there. He loves life and living in William House and has lots of friends, both residents and staff. The Manager, Bonnie, is outstanding and has a wonderful team supporting her. With her skills, leadership and enthusiasm and the staff's dedication, William House is a very happy home.
He is very well looked after there. He loves life and living in William House and has lots of friends, both residents and staff. The Manager, Bonnie, is outstanding and has a wonderful team supporting her. With her skills, leadership and enthusiasm and the staff's dedication, William House is a very happy home.
We would thoroughly recommend Enham to anyone
↩Reply from Ranga Mugabe, Senior Care Home Manager at Enham Care Home Services
Thank you so much for taking the time to leave us a review. We are so pleased to hear how happy your son has been living at Enham and how much he has thrived at William House. Bonnie and the team work very hard to make this a supportive, safe and happy home and I will make sure to pass your feedback on to them. Thank you again.
Review from Alison S (Mother of Resident) published on 2 January 2026 Submitted via Website•
Overall Experience
My daughter has lived at Enham for over 18 years and loves her life here.
She has a very active social life in a safe environment.
She has a very active social life in a safe environment.
The care she receives is excellent and given by dedicated, kind care staff that always treat her with respect and dignity.
My daughter has lived at Enham for over 18 years and loves her life here.
She has a very active social life in a safe environment.
She has a very active social life in a safe environment.
The care she receives is excellent and given by dedicated, kind care staff that always treat her with respect and dignity.
Review from S D (Sister of Resident) published on 28 June 2024 Submitted via Website•
Overall Experience
My brother has lived at Enham since 2012 and after the initial adjustment has always been happy there. The block where he lives, Elizabeth House was originally a residential care home but over the last couple of years has transitioned to Support Living. My brother enjoys the greater independence...
My brother has lived at Enham since 2012 and after the initial adjustment has always been happy there. The block where he lives, Elizabeth House was originally a residential care home but over the last couple of years has transitioned to Support Living. My brother enjoys the greater independence this allows - being supported to go food shopping, cook his own meals and even clean his flat. The staff are kind, attentive, and caring and also make him laugh which is a wonderful thing to hear. I feel he is well-cared for and I know he wouldn't want to live anywhere else. Since the new Manager took over the management of Enham Trust there have been huge improvements.
Review from A S (Brother of Resident) published on 27 June 2024 Submitted via Website•
Overall Experience
My brother has been in care at Enham for around fifty years. There have been many personnel changes over this time, but since the recent involvement of the Aster Group, there is a much more positive, professional, and forward-looking management approach to the care services provided. The carers...
My brother has been in care at Enham for around fifty years. There have been many personnel changes over this time, but since the recent involvement of the Aster Group, there is a much more positive, professional, and forward-looking management approach to the care services provided. The carers really do care and my brother is happy there.
Review from J W (Mother of Resident) published on 18 April 2024 Submitted via Postal Card•
Overall Experience
I am very satisfied with the care my son receives. It is delivered by kind and caring people with dignity and respect and I feel he is safe in his home. My son is very happy in his environment with excellent senior support and management staff and a range of in-house activities. His health needs...
I am very satisfied with the care my son receives. It is delivered by kind and caring people with dignity and respect and I feel he is safe in his home. My son is very happy in his environment with excellent senior support and management staff and a range of in-house activities. His health needs are well managed and all hospital appointments are attended and reported on. He very much enjoys his regular trips out.
Review from Kevin C (Father of Resident) published on 22 March 2024 Submitted via Website•
Overall Experience
My daughter has lived at Enham for 17 years and considers this to be her home. She loves her life at Enham and is involved in activities around the campus site that support her physical development. She leads a good social life and enjoys excellent support from all staff at Enham. She is treated...
My daughter has lived at Enham for 17 years and considers this to be her home. She loves her life at Enham and is involved in activities around the campus site that support her physical development. She leads a good social life and enjoys excellent support from all staff at Enham. She is treated with respect and dignity at all times. Above all else, she is listened to as an individual. The positive ethos found throughout Enham fully supports our family when advocating for my daughter. The staff are dedicated and caring.
↩Reply from Sharon Bye, Director of Care at Enham Care Home Services
Thank you for your feedback which is deeply appreciated. We are so pleased to note that you feel that your daughter considers Enham to be home and that our care ethos is a positive one. Please be assured that we remain committed to ensuring that residents are placed at the heart of all we do - and...
Thank you for your feedback which is deeply appreciated. We are so pleased to note that you feel that your daughter considers Enham to be home and that our care ethos is a positive one. Please be assured that we remain committed to ensuring that residents are placed at the heart of all we do - and that their families and loved ones are also supported in line with this ethos. We will continue to work on all areas of our service and we are very grateful for your kind and helpful feedback for the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Enham Care Home Services.
Upcoming Events
There are no upcoming events for Enham Care Home Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Enham Care Home Services.
Accreditations
There are no accreditations posted yet for Enham Care Home Services.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Enham Care Home Services
What types of Care is Enham Care Home Services registered for?
Learning Disability / Autism, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Enham Care Home Services have?
There are 40 Single Rooms.
What are the Facilities & Services at Enham Care Home Services?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Enham Care Home Services to the centre of Andover?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Enham Care Home Services to verify any information. View our terms and conditions. Enham Care Home Services has an Enhanced Service -what an Enhanced Service includes.