Little Brook House

101 Brook Lane, Warsash, Southampton SO31 9FE
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8.8 6 Reviews
  • Little Brook House, Southampton
Little Brook House is a residential care home located in Warsash, Southampton.

Most suited to those with a degree of mobility, the home offers the very best of care - whether for those that may no longer want to live by themselves, those living with dementia or for people that may just need a little bit more help now with day to day living, Little Brook House can help.

The heart of the home is a 17th Century, grade II listed, former farmhouse. This has been tastefully extended and adapted to provide comfortable, accessible accommodation for up to 25 residents.

The house retains many period features and the decor and furniture create a warm, homely environment. The large communal lounge, separate dining room and two conservatories provide plenty of space for residents to enjoy their meals, activities and relaxation time.

Set in an acre of enclosed, accessible, landscaped gardens, Little Brook House is a tranquil haven. The gardens are overlooked by both the conservatories and lounge and can be enjoyed all year round, no matter the weather.

With twenty-four-hour care and support, Little Brook House is a safe and happy home providing the very best standards of personalised care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Little Brook House Ltd

Person in charge

  • Irene Lawrence (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • Visitors to report to main entrance and sign in care staff will go and ask the resident if they wish to receive the visitor they will then be escorted to the requested and offered refreshments. The home try to protect mealtimes for residents where able

Parking

  • On site parking

Little Brook House Reviews (6)

8.8

Little Brook House has a Review Score of 8.8 (8.842) out of 10, based on 4 reviews in the last 2 years.
Over all time Little Brook House has 6 reviews.

Overall Experience
  • 4
  • 2
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Date Published
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Reviewer Connection to Little Brook House
  • 4
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Total of 6, showing 1-6
Review from Fiona W (Daughter of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Little Brook House from a different care home due to being a capital depleter. We were both anxious about moving but there was no need to be. The manager came to meet Mum and instantly put our minds at ease. Now settled in, Mum is so happy. All the staff are wonderful, always happy to help
and all go above and beyond. Mum loves her room, the food is excellent and the atmosphere is wonderfully homely.
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Review from Wendy E (Daughter of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both parents are residents at Little Brook House, home from home. Wonderful staff, caring and professional with individual personalised care to suit. I wouldn't want my parents to be looked after anywhere else. Everyone here are 'Angels'. Thank you to the 'on the ball' management team, always time to
talk if any concerns. Perfect.
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Review from Angela M (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very helpful and treat Mum with kindness and respect.
Reply from Management Team Management Team, Manager at Little Brook House

Thank you for your review, we aim to ensure all our residents receive the best in their later years and we hope we continue to make everyone happy
with their needs met at all times

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Review from T D (Son of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother returned to her home following a fall, which required a partial hip replacement. The care she received was excellent. The staff had Mum up and walking with a frame within 24 hours. Their commitment to get Mum mobile and not just leave her in bed has been most beneficial to Mum's recovery.
Reply from Management Team Management Team, Manager at Little Brook House

Thank you so much for your feedback; we care about our resident's needs as well as their wants like they are our own family.

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Review from R B (Son of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind.
Comfortable.
Caring.
Compassionate.
My mother feels completely at home.
Reply from Management Team Management Team, Manager at Little Brook House

Thank you very much for your feedback. If you feel there is anything we can do to improve/enhance our services, please do not hesitate to email us.

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Review from Bridget B (Daughter of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has lived at the home for five years. All the staff are so friendly and give Mum excellent care. The home feels like your own home. The amazing activities lady has just left but was completely amazing. She took residents out on amazing outings and always had activities in the home every day.
I hope they replace her with someone just as good. Unfortunately, my mum passed away last week. Her end of life was fantastic, so much love and care. There is a new manager now who is amazing and I think will be a great asset to the home.
Reply from Management Team at Little Brook House

Thank you so much for your review, I know the staff were very fond of your mum.

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Current Review Score: 8.8 (8.842)

Overview of Review Score

The Review Score of 8.8 (8.842) out of 10 for Little Brook House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Little Brook House is calculated as follows: ( (34 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.175 Points relating to the number of positive Reviews for Little Brook House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 4 Positive Reviews ÷ 5 = 0.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Caroline

Caroline Phillips

Job Title: Deputy Manager Joined: 2014

Caroline joined Little Brook House in October 2014 as a Team Leader. In September 2015, she progressed into the position of Deputy Manager.
Caroline has worked within the care industry for the past 10 years and has an NVQ3 in Health and Social Care.

Frequently Asked Questions about Little Brook House

What types of Care is Little Brook House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Little Brook House have?

There are 25 Single Rooms.

What are the Facilities & Services at Little Brook House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Little Brook House to the centre of Southampton?

5.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Brook House to verify any information. View our terms and conditions. Little Brook House has an Enhanced Service - more info.