The Lodge

Mum has been in the lodge for nearly a year I cannot express the gratitude to all of the staff, management, carers, kitchen, and cleaners, also the admin. The home is Mums home, she gets love and care, fantastic food. Being a small home everyone and everything seems personal. I never thought mum would have to go into care, imagining we would be able to keep her at home, but it's the best thing for her. When I visit mum the staff make me feel at home too.

Mum has been very happy since being here she enjoys her food and carers are lovely. All her needs are met

My Mum spent the last one and a half years of her life at The Lodge Care Home in Old Bedhampton. It is not an all singing all dancing modern home but it offers a warm, homely and caring environment. The staff are amazing and the family felt that the care mum received was exceptional. We always felt welcome at whatever time we visited and were always greeted with a smile and offered a hot drink. The whole team were aware of any changes in mum's medication and were quick to react to any needs that arose. It was a great comfort to the family that mum felt happy and cared for. We highly recommend this care home.

I cannot thank all the staff at this wonderful care home. They are fantastic! They have gone above and beyond to assist mum with her care, particulary with her diabetes and failing eyesight. So warm, friendly & welcoming and it is lovely to see mum so happy in the Lounge with all the other Residents who have now become her friends.

My mother spent just over 4 weeks in the lodge for respite care. The staff were brilliant and couldn't do enough to take care of mum and put our minds at rest. She is well looked after her needs were taken into account. The staff simply couldn't do enough to make her feel welcome and loved.

Lovely Home. Took really good care of Mum after she had a fall. Always get offered a cup of tea when I visit.

Mum has been at The Lodge for two weeks respite. She has improved so much since being here. The staff are all very friendly and seem to understand her needs. She has settled in very well and wants to stay permanently. The food and snacks are very good and mum always finishes her meals. So far I cannot find any negatives and I am more than happy with the care she is receiving at the Lodge. A perfect little home with excellent management and staff.

I have lived at the Care Home for two years now and I am very happy with the way it is run. Our staff are very warm, and friendly and do their job to the best of their ability. Anything you ask for is very obtainable and is usually dealt with as soon as possible. You feel as if you are family and friends.

My mother was very unwell mentally and physically after two bereavements in the family. When she first joined The Lodge for respite care, she was barely eating or drinking and not talking or engaging. The home went out their way to nurture and support Mum, encouraging her every day. She has improved so much in the last six months. The staff and manager are all very caring and give excellent care.

Lovely staff and a cosy, homely environment. We are happy that Mum's needs are now being met in a safe and caring home.

Since August 2021, when my mother moved to The Lodge, she has been treated with kindness and dignity. Due to covid, Mum took quite a while to settle in as the environment was strange and extra restrictions were alien to her. However, she has now settled well and my sister and I are extremely pleased with our choice of care home for her.

From the first day of meeting the home manageress, I was very impressed with all I saw at The Lodge. Good to meet a trustee at the initial interview and some of the staff. Almost immediately, I knew this was the place for my mother. A quiet 'homely' environment coupled with activities to join in. I see committed friendly staff and an ongoing plan of refurbishment. In spring and summer, there are extensive gardens to enjoy. I commend and recommend The Lodge to all.

Good care. Family always made aware of anything that affects our relative. No visiting times. Clean surroundings, but more like a family home.

My aunt has always been comfortable and contented. Staff are always available when needed, they are always friendly, caring and helpful. The rooms are always spotlessly clean and tidy. I can't recommend it highly enough.

A loving, caring atmosphere is present. The carers provide a consistently high standard of care and are extremely professional. The home is well managed and at no time did my mother have to wait for medical attention if it was needed. Local health care professionals advice was always sought immediately if needed. The food provided was wholesome and healthy. Families were actively encouraged to visit and participate in the home's activities.

During the time my mother has been at The Lodge she has blossomed in her overall demeanour. Her care and well being are always the most important thing as she turned 100 years old in September 18. The management and staff have been kind, considerate and caring and have always kept myself and my brother informed of any changes to our mother's health and care. Wonderful.

My grandad is extremely happy at The Lodge. After being very hesitant about going into a care home, he is the happiest I have seen him in a long time. The staff are very friendly and make guests feel welcome. They personalise services for residents i.e. each resident gets a personal handmade birthday cake and Christmas gift. Food is amazing, which my grandma enjoys every day. The staff do all they can to ensure he is happy and feels like his home. It is like one big family.

My father receives excellent care and attention. Since moving in he has recovered significantly both physically and emotionally. The lodge has a warm, friendly feel and it feels like one big family. The smaller number of residents and regular staff (no agency) allows carers and residents to really become familiar with each other and able to make good connections and recognise any problems sooner. Always a bit welcome for all visitors.

Whenever I visit, everyone is always very helpful and my parishioner is very well cared for. She is very happy living at The Lodge.

My mother has been in this care home for nearly two years and during this time she has been well cared for.