The Oaks Care Home

46 New Brighton Road, Emsworth PO10 7QR
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9.2 14 Reviews
  • The Oaks Care Home, Emsworth
The Oaks specialises in residential care. Rooms at The Oaks are spacious, light and airy with en suite toilet facilities.

The Oaks offers a choice of communal areas with three light and airy sitting rooms and a spacious dining room. The communal areas feature a quiet lounge, a cosy sun room and a large communal tv/activities lounge, where residents can enjoy the company of fellow residents, visiting friends and family.

The garden has a large patio area and raised garden beds and a large lawn area. They have a BBQ facility that is used for garden events.

All food is cooked on site and uses fresh local produce to ensure the nutritional needs of each resident are met. The cooks prepare delicious meals and snacks for residents to enjoy in the social dining area or in the comfort of their own room. Food menus are regularly reviewed to suit preference and diet of the residents. The Oaks enjoy a tea party and cake for everyone's birthdays. On a Wednesday they offer 'residents choice' where the residents can choose any meal they like. The Oaks also welcome friends and family to join them for meals.

The dedicated care team at The Oaks understand that every resident is different. Care planning is personalised and centred on each individual resident's needs. The relaxed and informal environment of The Oaks makes the perfect home from home for residents, families and friends alike.

Respite care packages are also available at The Oaks for people who need everyday care and support when carers need a respite break, or for people who need extra care and support during a recuperation period after an illness or hospital discharge.

The home is fully accessible, with a lift for those with mobility issues, and nurse call systems throughout every room in the home providing a round the clock service.
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Care Provided by The Oaks Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

These prices are only a guideline, please contact The Oaks Care Home to find out the exact price for your requirements.

Contact The Oaks Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Oaks Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Caldwell & Beling Ltd
  • Privately Owned

Person in Charge

  • Julie Houghton (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (3)

Visiting

  • During Covid 19, the home would ask that visitors call and arrange a time, but normally they offer an open door policy.

Parking

  • Parking on site.

The Oaks Care Home Reviews (14)

9.2

The Oaks Care Home has a Review Score of 9.2 (9.192) out of 10, based on 8 reviews in the last 2 years.
Over all time The Oaks Care Home has 14 reviews.

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Total of 14, showing 1-14
Review from V P (Friend of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have seen my friend grow in confidence and become totally immersed in what is a family community. This is down to the amazing staff who are beyond caring. There seems to be so much thought given to a full programme of activities. The kitchen staff provide such a varied menu and as in all other areas,
nothing seems too much trouble. I am in total admiration of all the staff - such a tough job.
Reply from Stephen Clarke, Provider at The Oaks Care HomeThank you for such a thoughtful review. It has been a joy for us to watch your friend grow in confidence and become such an integral part of our family community here at The Oaks. We truly believe that life shouldn't 'stop' when moving into care; it's about new beginnings and engagement. I'll be sure to pass your praise on to our activities and kitchen teams-they will be delighted to know visitors as well as residents are noticing their hard work.
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Review from Tracie J (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Oaks residential home staff work really hard in keeping the home lovely and look after the residents so well. They can't do enough for the residents and families. Thank you for looking after our mum and supporting us in the transition of mum going into residential care, which is a very sad and difficult
time. I knew the moment I walked into The Oaks, it was perfect.
Reply from Stephen Clarke, Provider at The Oaks Care HomeThank you so much for your heart-warming review. We truly understand that the transition into residential care can be a very sad and difficult time for families, and we feel privileged that you trusted The Oaks to support you through it. It's wonderful to hear that you felt that 'perfect' connection from your very first visit. We will be sure to share your gratitude with the whole team-they work so hard to ensure our residents and their families feel held and supported.
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Review from N S (Son of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a good experience the staff are very good with my mother and she loves the entertainment. The only negatives is her clothes get mixed up with other residents and she doesn't like the majority of the meals but doesn't want to ask for something else in case it causes trouble.
Reply from Stephen Clarke, Provider at The Oaks Care HomeIt's wonderful to hear your mother loves the staff and activities, but it saddens us to hear she doesn't feel comfortable asking for different meal options. At The Oaks, we strive to be a true 'home,' and that means having food you love!
We will have a gentle chat with her to reassure her that she is never 'causing trouble' by making a request. Regarding the laundry, we are looking into this immediately to ensure her items stay in her room. Thank you for helping us look after her better.
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Review from J S (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found it very friendly and homely.
Reply from Stephen Clarke, Provider at The Oaks Care HomeThank you for your lovely feedback. We truly believe that a 'homely' environment is essential for the well-being of our residents, especially those living with dementia. Our team works hard to create a friendly, relaxed atmosphere where everyone feels they truly belong, so it's wonderful to hear that this was your experience.
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Review from Peter H (Husband of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To everyone - thank you all.
Reply from Stephen Clarke, Provider at The Oaks Care HomeThank you for the 5-star review! We are delighted that you have had such a positive experience across all areas of our home, from the facilities to the care and support provided by our team. Maintaining these high standards in every category is our top priority. Thank you for being part of our community.
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Review from Michael S (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home very warm, staff, as always very polite. My dads room was very clean and tidy. The manager saw my dad during my visit and was very attentive to him and listened when he spoke to her.
Reply from Stephen Clarke, Provider at The Oaks Care HomeThank you for your kind review. It's wonderful to hear that your dad's room was to your satisfaction and that you found the home so welcoming. We believe that truly listening to our residents is a vital part of providing high-quality dementia care, so I'm especially glad you saw that first-hand with our manager. We'll be sure to pass your praise on to her and the housekeeping team!
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Review from Susan T (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home always warm and welcoming, friendly and caring staff. Residents appear well cared for.
Reply from Stephen Clarke, Provider at The Oaks Care HomeThank you so much for your kind words. We take great pride in creating a 'home from home' atmosphere, so it's wonderful to hear that you found us so welcoming. Our staff truly care for our residents like family, and I will make sure your lovely feedback is shared with the whole team-it will mean a lot to them.
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Review from Sue F (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are welcoming and helpful. They joke and laugh with my dad which is a joy to see. He enjoys the meals and he is looked after very well.
Reply from Stephen Clarke, Provider at The Oaks Care HomeThank you so much for your lovely feedback and for giving us a perfect 5-star rating across all categories.
It brings us great joy to hear that you have seen the team joking and laughing with your dad. We firmly believe that care isn't just about the practical tasks-it is about building genuine friendships and having fun, so we are thrilled that he is enjoying the banter!
We are also very proud that you rated us so highly on our food, cleanliness, and facilities. It is a wonderful pat on the back for our housekeeping and kitchen teams as well as our care staff, who will be delighted to hear that your father is settled and eating well.
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Review from S J (Daughter of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Oaks has provided excellent, sensitive care to my mother, who has Alzheimer's/Dementia. The staff are always friendly, courteous and professional, and my mother is obviously happy, healthy and very well cared for.
Reply from Alex Woodfine, Deputy Manager at The Oaks Care HomeThank you so much for taking the time to give us a review. It is great to know that you are happy with your mum's care. We can not wait till we can have more visits and spend more time in the garden.
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Review from Donna W (Daughter of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything has always been run very smoothly as far as I have been able to see over the past difficult months with the Covid restrictions in place. I am kept up to date with everything by email and telephone. All staff have always been friendly and attentive. My mother appears to be very happy at The
Oaks and is very well cared for. The new visiting procedures with all the restrictions are very well organised.
Reply from Alex Woodfine, Deputy Manager at The Oaks Care HomeThank you for your kind words, Donna. We are pleased you are happy with your mum's care and look forward to being able to return to some normality.
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Review from Rosalind S (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now lived at The Oaks for nearly two years and in all that time but particularly in the last year I have been so impressed with the care and support she has received from all the team. Communication throughout the pandemic has been excellent.
Reply from Alex Woodfine, Deputy Manager at The Oaks Care HomeHi Ros, thank you for your kind review. We really appreciate the feedback. We look forward to the day we can restart our coffee mornings.
Best wishes.
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Review from Emma B T (Daughter of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at The Oaks since January 2020. With their warm welcome, he settled in very quickly. The care has been exceptional. The staff are very friendly and patient. He says he is well looked after and enjoys the company. He was particularly touched by a birthday tea which was arranged for
his 89th birthday.
The home have been extremely careful to reduce the risk of Covid. Though periods of shut down have meant I have been unable to visit at times, we have been kept up to date. Regular zoom meetings with the Managing Director and home managers have kept us informed with current information and opportunity to ask questions. Arrangements were made for garden visits with access to a garden room when the risk was lower. This was very much appreciated.
The catering is excellent and my father always says the food is very good.
I am reassured that my father is in good hands.
Reply from Alex Woodfine, Deputy Manager at The Oaks Care HomeThank you so much for taking the time to give us a review, we really appreciate it. We are so glad he has settled so well and has fond memories.
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Review from Mark H (Son of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
October has been another busy, worrying and stressful time for all the staff at The Oaks; as if they haven't done enough this year. As ever, they do everything they can to keep the residents safe, something they have been hugely successful at this year. Without their commitment - not taking foreign
holidays, complying with all the regulations in the wider community as well as the home, laundering their uniforms at the end of every shift, and putting their residents front and centre of all they do. Their reward - and heaven knows they deserve one - is that there have been no cases of infection amongst the residents nor, as of the most recent update, amongst the staff. And despite how tired and stressed they all must be, they keep a fine sense of humour and are great morale booster. And of course, they have to do all the things they would normally do for the residents (and doubtless their own families) as well. These are heroines and I thank them most warmly.
Reply from Alex Woodfine, Deputy Manager at The Oaks Care HomeThank you so much for taking the time to give us a review, we really appreciate it. Your words are so kind, I will be sure to pass them onto the staff. We look forward to being able to welcome you all back as soon as we can.
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Review from Linda S (Niece of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Oaks was recommended to me when looking for respite care for my Aunt. Circumstances changed and permanent care was later required - my Aunt cannot speak highly enough of the staff, especially under the current difficult climate. I have also found the staff to be helpful and for the most time, kind.
Reply from Alex Woodfine, Deputy Manager at The Oaks Care HomeThank you so much for taking the time to give us a review, we really appreciate it. Our residents happiness and safety is so important to us.
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Current Review Score: 9.2 (9.192)

Overview of Review Score

The Review Score of 9.2 (9.192) out of 10 for The Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.542 for The Oaks Care Home is calculated as follows: ( (55 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.542
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for The Oaks Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Oaks Care Home

What types of Care is The Oaks Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Oaks Care Home have?

There are 27 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Oaks Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Oaks Care Home to the centre of Emsworth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Oaks Care Home to verify any information. View our terms and conditions. The Oaks Care Home has an Enhanced Service - more info.