Shangri La is a warm and welcoming care home with a rich history. Once owned by much-loved entertainer Gracie Fields, the home was named “Shangri La”, meaning a place of complete bliss. Situated in the beautiful seaside town of Lee-on-the-Solent, the home continues to embrace the tranquillity and peaceful surroundings that inspired its name.
Since becoming a care home in 1982, Shangri La has improved its facilities while maintaining its homely...
Shangri La is a warm and welcoming care home with a rich history. Once owned by much-loved entertainer Gracie Fields, the home was named “Shangri La”, meaning a place of complete bliss. Situated in the beautiful seaside town of Lee-on-the-Solent, the home continues to embrace the tranquillity and peaceful surroundings that inspired its name.
Since becoming a care home in 1982, Shangri La has improved its facilities while maintaining its homely atmosphere. The most recent renovations began in May 2026, reflecting the organisation’s ongoing commitment to providing a comfortable, welcoming environment for residents. The home offers tastefully decorated accommodation, with most rooms featuring en-suite facilities, plus safe, enclosed courtyard gardens where residents can relax and enjoy afternoon tea.
Person-centred care is at the heart of the approach at Shangri La. The team creates tailored care plans that reflect each individual’s needs, preferences, life experiences, and abilities, promoting dignity, independence, choice, and wellbeing. As a home supporting people living with dementia, the environment is thoughtfully designed to encourage familiarity, comfort, and reassurance.
The team believes meaningful activities and social connections are essential to a fulfilling life. The activity programme includes reminiscence, music, sensory experiences, arts and crafts, gentle gardening, and other activities that promote mental stimulation, creativity, and social interaction. Activities are adapted to individual interests and abilities.
In addition to residential care, Shangri La offers day care services, providing companionship, stimulating activities, and support in a friendly, caring environment, while offering families and carers valuable respite. The team strives to create a true home-from-home where everyone feels safe, valued, and respected, with opportunities to enjoy each day in their own way.
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The price(s) shown are provided by the care home. Contact Shangri-la for full pricing details and T&Cs.
Shangri-la has a Review Score of 8.2 (8.192) out of 10, based on 2 reviews in the last 2 years.
Over all time Shangri-la has 12 reviews.
All the staff seem to really care for my mum as a person. She is very happy and settled which means as a family we don't have to worry about her wellbeing. The atmosphere is very friendly and everyone treats mum with respect.
All the staff seem to really care for my mum as a person. She is very happy and settled which means as a family we don't have to worry about her wellbeing. The atmosphere is very friendly and everyone treats mum with respect.
Thank you very much for your lovely review. We are glad you can relax knowing that mum is in good hands.
My Mother has been a resident for 18 months and in my opinion she has received the best care. The staff are very attentive and do there utmost to attend to everything that my Mother requires. The food is of a high standard so in my opinion this is a very good home.
My Mother has been a resident for 18 months and in my opinion she has received the best care. The staff are very attentive and do there utmost to attend to everything that my Mother requires. The food is of a high standard so in my opinion this is a very good home.
Thank you very much for giving our home a lovely review.
I cannot speak highly enough about this care home. Mum is very well looked after and is happy here. It is a great relief to me. I thoroughly recommend this facility for your loved ones.
I cannot speak highly enough about this care home. Mum is very well looked after and is happy here. It is a great relief to me. I thoroughly recommend this facility for your loved ones.
Thank you very much for taking the time to give us a lovely review; we appreciate your kind words.
Over the past several years three members of my family have stayed at Shangri-la. On each occasion, the care provided has been very good and appropriate for their needs. This was particularly evident during the Covid crisis when safety was paramount. I would have no hesitation in placing any...
Over the past several years three members of my family have stayed at Shangri-la. On each occasion, the care provided has been very good and appropriate for their needs. This was particularly evident during the Covid crisis when safety was paramount. I would have no hesitation in placing any further members of my family in their care.
Thank you very much for taking the time to give us a lovely review.
The staff are fantastic. The feeling when you first walk in is fabulous- happy and homely.
The staff are fantastic. The feeling when you first walk in is fabulous- happy and homely.
As a whole, excellent. My first time in respite care and there was in-depth preparation with the managers which set my mind at rest. The care was amazing. I was treated like family and nothing was too much trouble. The food was varied and of high quality. All the staff were caring and had time for...
As a whole, excellent. My first time in respite care and there was in-depth preparation with the managers which set my mind at rest. The care was amazing. I was treated like family and nothing was too much trouble. The food was varied and of high quality. All the staff were caring and had time for me. Any decisions were made with my agreement. Activities were lively and welcomed. The building was very well maintained. Cannot thank the staff enough. Very positive experience and attention to details excellent. I enjoyed every minute of my stay. Room and facilities excellent shows Shangri-La is run for the residents not for profit.
My mother has been a resident since April 2015. The staff are great, very friendly and caring and Mum is very fond of them. It is a very homely place with varied activities going on most days. We are always made very welcome when we visit and when we leave. We know Mum is in safe hands.
My mother has been a resident since April 2015. The staff are great, very friendly and caring and Mum is very fond of them. It is a very homely place with varied activities going on most days. We are always made very welcome when we visit and when we leave. We know Mum is in safe hands.
Pleased with the way my husband was cared for. All staff very pleasant and helpful.
Pleased with the way my husband was cared for. All staff very pleasant and helpful.
My Dad always looks clean and tidy and well fed and looked after. When I visit there are always friendly healthy staff on hand when needed. The carers are very supportive towards Dad and me. I feel that he is very safe at Shangri-la. The staff all take a personal interest in their changes. I am...
My Dad always looks clean and tidy and well fed and looked after. When I visit there are always friendly healthy staff on hand when needed. The carers are very supportive towards Dad and me. I feel that he is very safe at Shangri-la. The staff all take a personal interest in their changes. I am always kept up to date with Dads welfare even though I live in Nottingham. Any concerns are dealt with quickly and efficiently.
Staff are very patient and responsive to contact with me. They are flexible and willing to customise the care given to my mum.
Staff are very patient and responsive to contact with me. They are flexible and willing to customise the care given to my mum.
All the residents are extremely well cared for. The staff go above and beyond to meet the needs of those in their care. I am completely confident that my mum is well cared for at all times.
All the residents are extremely well cared for. The staff go above and beyond to meet the needs of those in their care. I am completely confident that my mum is well cared for at all times.
I would like to say a big thank you on behalf of myself and brother and sister for the excellent care given to our mother during her five years and a bit of residence at Shangri La. We were always treated with respect and kindness throughout her stay as she was and in her last days before she...
Thank you so much.
Thank you Richard, for your review. Your mum was always full of smiles and her jokey ways which will be missed. The home also appreciates the support we received through out her time at Shangri-La.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Yasmin brings over 20 years of experience in health and social care, having worked across nursing homes, residential care and domiciliary care...
Yasmin brings over 20 years of experience in health and social care, having worked across nursing homes, residential care and domiciliary care services. Throughout her career, she has progressed into senior management roles, including managing a CQC Outstanding-rated care company.
With extensive knowledge of safeguarding, dementia care, autism and complex health conditions, Yasmin is passionate about ensuring individuals receive safe, compassionate and person-centred care in the comfort of their own homes. She has a strong background in staff leadership, care governance, compliance and quality assurance, and is committed to maintaining the highest standards of care.
Having dreamed of becoming a nurse from the age of three, Yasmin has always had a genuine passion for helping others. She is dedicated to promoting dignity, independence, choice and wellbeing, ensuring every individual receives care that respects their unique needs and helps them live life to the fullest. Yasmin is also continuing her professional development and is currently working towards her Level 5 qualification.
Megan has over six years of experience in Health and Social Care, working across both care homes and domiciliary care. She holds a BSc in Psychology,...
Megan has over six years of experience in Health and Social Care, working across both care homes and domiciliary care. She holds a BSc in Psychology, a PGDip in Psychology and Learning Disabilities, and a Level 3 qualification in Social Sciences.With experience in leadership, safeguarding, care planning, risk management and quality assurance, Megan is passionate about ensuring residents receive safe, person-centred care that promotes dignity, independence and wellbeing.
Megan believes everyone deserves to be treated as an individual, with their choices, wishes and preferences respected. She is committed to supporting residents and their families, working closely with staff and healthcare professionals to ensure each person receives compassionate, high-quality care and feels truly at home at Shangri-La.
Head of Care
The care home lists weekly fees per person between £1,300 and £1,800 for residential care (respite between £1,300 and £1,800) and between £1,300 and £1,800 for residential dementia care (respite between £1,300 and £1,800). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 23 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shangri-la to verify any information. View our terms and conditions. Shangri-la has an Enhanced Service -what an Enhanced Service includes.