The White House (Curdridge) Ltd

The White House, Vicarage Lane, Curdridge, Southampton SO32 2DP

The White House (Curdridge) Ltd, Southampton, Hampshire
The White House (Curdridge) Ltd, Southampton, Hampshire
The White House (Curdridge) Ltd, Southampton, Hampshire

The White House (Curdridge) Ltd is a dementia care centre caring for younger and older people living with dementia.

A beautiful country house with three linked, purpose-built units, residents enjoy formal gardens, patios, fish and duck ponds, and an aviary with exotic birds. Bedrooms are single all with en-suite facilities.

Lavender-edged walkways where residents can enjoy the many animals, from tortoises, exotic birds, peafowl, wallabies, pigs, pygmy goats, horses, ornamental ducks, and birds.

The centre's pub, Kev's Corner, is situated in the redesigned central courtyard, freely accessible from all eleven communal areas.

A weekly GP in-house surgery ensures the best possible care is provided for the individual's physical and mental health. M.H.T and G.P. meet in house bi monthly.

Certified trainers for in-house training in, Health and safety, Fire safety, Safeguarding, DoLS, Best interest decisions, Care Planning, Risk Asessment. RBS Mentor services provide guidance, procedures, audits for health and safety and employment law.

Daily in-house activities offer various pursuits which include cooking, arts, crafts, gardening, outdoor and indoor games, a new digital reminiscence system, activities and lots more with touch screen technology. There are twice weekly outings and various providers visit to offer music therapy, visiting theatre, animal shows.

Each week a resident from each of the four units enjoys a special day, chosen by the individual, arranged by their key worker, which could be a visit to an Italian restaurant, a Chinese takeaway, a trip to the theatre, watching a special film, going to a favourite shop or having a pub lunch or barbecue.

Owner: The White House (Curdridge) Ltd

Person in charge: Emma Hampton (Registered Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Stroke

Admission Information: Younger & older people living with dementia. Ages 30+.

Languages Spoken by Staff (other than English): French, Italian, Polish

Single Rooms: 46

Rooms with ensuite WC: 46

Weekly Charges Guide: Personal Care Single from £1247 (These prices are only a guideline, please contact The White House (Curdridge) Ltd to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Located between the villages of Botey and Bishops Waltham, within easy walking distance of Botley Railway Station.

Visiting:

Visiting anytime

Parking:

On site parking available

Latest Care Quality Commission* Report on The White House (Curdridge) Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 The White House (Curdridge) Ltd has a Review Score of 9.7 (9.703)

The Review Score of 9.7 (maximum of 10) for The White House (Curdridge) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for The White House (Curdridge) Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.703 for The White House (Curdridge) Ltd is calculated as follows: ( (169 Excellents x 5) + (64 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 236 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for The White House (Curdridge) Ltd is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 17 Reviews ÷ 9.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The White House (Curdridge) Ltd?

  • Extremely LIKELY
    19
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The White House (Curdridge) Ltd

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Mother of Resident/Service User
    2
  • Resident / Service User
    2
  • more

The manager and staff are extremely caring, dedicated and patient with all residents. I have always felt they are fully competent in all aspects of dementia, young and old.
What is especially pleasing to me, my son always looks cared for, clean and tidy in appearance.
The provision of daily activities, celebrations and safe, well kept extensive grounds in which to exercise are all beneficial for resident stimulation and wellbeing. The White House is to be commended!

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 27 Mar 2017:

Thank you for your recommendation, we try hard to ensure all the residents get the very best from each day, your comments are helpful in assessing where improvements may be required. Thank you.

I am very happy with the service and care that my friend has been given.

How likely would you be to recommend The White House (Curdridge) Ltd? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 21 Mar 2017:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

My husband, now aged 89, was admitted to The White House nearly 5 months ago and I could not be more happy with the care there. I like the arrangement of dividing the home into small units. There are nine in his group. Medical attention is good. He enjoys his food and loves being surrounded by so many animals. All the carers are extraordinarily patient and thoughtful. Whenever I visit, I am struck by the cheerful, happy atmosphere.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 20 Mar 2017:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

My mother has resided at The White House since the end of 2012, after some poor experiences in other care homes.
Having worked for adult services myself for many years, I am very thankful that my mother is in such a well run and excellent care home. All staff appear to be well trained and compassionate and the residents always look well groomed and well cared for. I have always had any questions or concerns dealt with immediately and it has given me complete peace of mind that my mother is in such a good facility.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 14 Mar 2017:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

The White House has been a real lifeline for my father and our family. My father was diagnosed with advanced Alzheimer's/dementia at aged just 62. We had tremendous difficulty finding the right care for Dad, especially as has speech affected as well making communication challenging.

Despite being a desperately upsetting time for the family, the wonderful, kind and loving care, as well as the relaxed and warm environment at the White House, has given Dad the best environment and home possible for him and as a result, he is happy and content.

We love to visit and are warmly greeted and well looked after. The White House has plenty of activities and is lively and fun. There is also safe and secure outside space. The levels of care are high and the staff are dedicated and committed to residents like my Dad that have very high needs.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 07 Mar 2017:

Thank you for your positive feed back, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

Our Mother has been a resident at The White House since August 2015. She had been unable to settle elsewhere, but the staff at The White House were able to get to know her and manage her moods and ups-and-downs so effectively that she is now relatively content. She is eating well after years of self-neglect and her privacy and personal space is respected by the carers. They are unfailingly kind and patient and it is an enormous weight off our minds to know she is so well cared for. I really cannot fault the care given to residents at The White House.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 03 Jan 2017:

Thank you for your positive feedback. We all at The White House try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie.

The White House are always very welcoming of visitors and my brother is happier since being there. It is always very clean and the staff that I have met appear very caring.
The management and staff put on some great activities and entertainment for the residents. Thank you so much for all you do.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 14 Dec 2016:

Thank you for your positive feedback. We all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

Sensitive professional service. My Dad is a long standing patient and Dad is very happy. Surroundings are very pleasant, it's like another family and a second home. Thank you.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 12 Dec 2016:

Thank you for your positive feed back, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

We are extremely happy with the care and attention given to my son. He is happy and contented and gets on well with his carers. They go out of their way to stimulate him and provide him with treats i.e. chocolate buttons. We would be happy and confident in recommending The White House.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 12 Dec 2016:

Thank you for your positive feed back, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

The White House have looked after Mum for approaching five years and their level of care has reflected her complex and increasing needs. We have been delighted at the professional yet caring and compassionate care which the White House provide to Mum - such a contrast to some of the sad news we see in the papers occasionally.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 12 Dec 2016:

Thank you for your positive feedback. We all at The White House try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is.

My mother has been at The White House (TWH) since August 2015. Mum is 90 and has advanced dementia, challenging behaviour, communication problems and mobility issues yet she has a good quality of life at TWH. Prior to the White House, my mother was given notice at two other Care Homes, because they were 'unable to meet her needs'. TWH, on the other hand, understands mum and gives her the one on one attention that she needs at times. There's always a friendly, trained member of staff on hand to 'nip problems in the bud' or provide help when needed. TWH provide a wide range of entertainments that mum takes part in and enjoys. Whats more she has made friends with the staff and other residents. TWH is always clean and unlike many similar establishments, it smells like a proper home should. I have always found the staff to be knowledgeable and helpful. Mum's room is good and the food tasty. Mum could not have better care, or a better home to live in with the dignity and enjoyment she deserves.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 09 Dec 2016:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

I cannot fault the care and attention my Mum receives. Without exception, all members of staff are dedicated, sensitive and cheerful and the whole family are always made to feel welcome when we visit.

Due to her condition, Mum's behaviour is sometimes challenging, but the White House staff are brilliant at reassuring her, and she seems very happy and content. Thank you.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 09 Dec 2016:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

Dad has a rare and aggressive form of dementia. The care, understanding of his needs and professionalism has been excellent. Dad is happy and safe and he really feels at home. We and his friends are always welcome. His friends comment on what a great home it is and that he is settled.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 09 Dec 2016:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

My wife has been a resident for 8 years and before that attended the day centre for four years. She has always been extremely well cared for, and the facilities could not be better. I have always felt confident in The White House's ability to give her the best.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 09 Dec 2016:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

I have had many years of visiting this fantastic home and it is always a pleasant experience. It is extremely homely and friendly. Residents are well looked after and happy. There are many lovely activities every week and also lots of interesting minibus outings. The home itself is spacious and comfortable and beautifully maintained. I am very confident that the person I visit is well looked after.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 09 Dec 2016:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie

The White House is a happy, lively home where the residents are actively encouraged to remain active and engaged with a variety of activities and excursions. There is a good interaction between staff and residents and between the residents themselves. Families are welcomed and free to join in with activities. I am happy that my mum is being well cared for and that there is the variety of activities that keep the residents stimulated and in good spirits.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Julie Harrison, Managing Director at The White House (Curdridge) Ltd responded to this review on 09 Dec 2016:

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie.

I was a resident at The White House for 22 months. This home well deserves it's 5-star rating. I cannot fault the owner, the reg manager, unit manager and my unbelievably amazing key worker.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care provided by the day centre is excellent. The activities and outings are imaginative and interesting. The staff without exception are very caring, friendly and interested in their clients. Very pleasant country surroundings.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

All staff friendly and helpful.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent care, wonderful carers and good food.

How likely would you be to recommend The White House (Curdridge) Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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