St Elizabeth, Southampton, Hampshire
St Elizabeth, Southampton, Hampshire
St Elizabeth, Southampton, Hampshire

At St Elizabeth, all individuals are treated with dignity and respect and no resident will receive less favourable care for any reason, especially in respect of age, race, status, religion, gender or sexual orientation.

The home cares for people over the age of 65 years and those who may have a diagnosis of dementia.

Staff encourage residents to make suggestions about how the home is run.

Visitors are able to visit any time and stay as long as they want.

Activities include entertainers, trips out, chair aerobics and quizzes.

Residents can look forward to flexible meal times. Breakfast is usually served before the resident gets up, in their bedroom, unless eating downstairs is preferred.

Owner: Barbara Watt

Person in charge: Barbara Watt (Owner)

Local Authority / Social Services: Southampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 17 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): French

Single Rooms: 13

Shared Rooms: 2

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single from £495 , Personal Care Shared (per person) from £450 (These prices are only a guideline, please contact St Elizabeth to find out the exact price for your requirements.) (These prices are only a guideline, please contact St Elizabeth to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on St Elizabeth: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 St Elizabeth has a Review Score of 9.5 (9.458)

The Review Score of 9.5 (maximum of 10) for St Elizabeth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for St Elizabeth in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.458 for St Elizabeth is calculated as follows: ( (42 Excellents x 5) + (22 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 72 Ratings = 4.458

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for St Elizabeth is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 6 Reviews ÷ 3.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Elizabeth?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Elizabeth

  • Daughter of Resident/Service User
    3
  • Nephew of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My mother has been at St Elizabeth since October 2015. I feel very grateful and at ease knowing she is somewhere that caters for her individual needs. There is a very low turnover of care staff which says a lot about good management too. All the staff are aware of my mother, her needs, abilities and eccentricities coupled with dementia and mental health issues. I have met other relatives of previous residents of St. Elizabeth and they also speak very highly of its commitment to individual care, dignity and rapport with residents.

How likely would you be to recommend St Elizabeth? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The service provided at St Elizabeth is excellent and would have no hesitation in recommending it to anyone looking for a care home.

How likely would you be to recommend St Elizabeth? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Overall a very good care home and great value for money. Staff and management are very friendly and cheerful and very helpful.

How likely would you be to recommend St Elizabeth? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are very friendly and caring to the residents. Meals are excellent, accommodation is adequate considering the age of the property.
Could be more activities, but realise this must be hard to organise with elderly people with dementia.
Overall, care very good, must be very difficult with problem folk.

How likely would you be to recommend St Elizabeth? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

It was a heartbreaking decision for my husband to go into a residential home. From the outset, the owner and staff showed enormous compassion to make his stay as easy as possible. Each visit I am greeted by friendly staff and smiles.
Information from staff is easy and I feel that I can approach them at all times.

How likely would you be to recommend St Elizabeth? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother first went to St Elizabeth for respite care for a short time. The whole experience of the place and the staff has been a pleasant one. The whole team are excellent, the atmosphere is very cheerful and nothing is too much trouble. The care and attention clearly show how dedicated the staff are. There is a sense of calm and a relaxed feeling. My mother's room is always clean, fresh and has everything that she needs. Public areas are comfortable and she enjoys the lounges and the activities provided. The meals are fresh, well cooked and nutritious. Mum is very content here and it's all thanks to the management and team at this home. It is now 7 weeks later and she is still there and happy to be so.

How likely would you be to recommend St Elizabeth? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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