Sloe Hill care home in Hitchin reopened under new management in February 2023.
The home provides care and support for people aged 65+, living with dementia or physical disabilities and is a relaxing, environment with highly skilled and caring staff.
Residents have a choice of different healthy, balanced meals that suit their tastes.
Situated close to local shops, residents can relax in the garden or trips out can be organised in the local community.
Care Provided by Sloe Hill
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,025
- Self-Funded Residential Dementia Care: from £1,025
- RESPITE Self-Funded Residential Care: from £1,025
- RESPITE Self-Funded Residential Dementia Care: from £1,025
Our fees are kept as affordable as possible, avoiding any unnecessary rises. Being a family-run organisation, rather than a large corporate care home group, allows us to achieve this.
Contact Sloe Hill to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up -
Local Authority -
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Foxholes Nursing Home Ltd
- Private Owned
Person in charge
- Usha Gandecha (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (1)
Visiting
- No visiting restrictions at any time.
Parking
- Plenty of car parking spaces available.
Sloe Hill Reviews (9)
Sloe Hill has a Review Score of 8.9 (8.850) out of 10, based on 3 reviews in the last 2 years.
Over all time Sloe Hill has 9 reviews.
Many activities are organised to which residents are encouraged to attend, as they are able and if they wish to. The food is all freshly prepared and cooked with personal dietary requirements carefully taken into account. The care is personal and attentive, nothing is too much trouble and if she needs anything, she only has to ask. It is comforting to know that Mum is happy, content, being well looked after and in very safe hands.
Sloe Hill is a clean, comfortable and friendly home, run by a happy, caring and professional team.
The carers are really attentive and cater for needs perfectly. My mother is really happy there and tells me how good the carers are (she would let me know very quickly if they weren't!) which brings great peace of mind that she is being looked after 24/7.
On the whole, Sloe Hill has been the perfect choice for my mother's care.
My sister was in a care home that was closing down. She had been in this care home for 11 years and it was in a different part of the country. The change was a big upheaval for her. The staff at Sloe Hill are very kind and made sure that my sister felt comfortable straight away and eased the settling-in period. Nearly a year later my sister is contented and the experienced staff know how to cater to her individual needs. Sloe Hill is quiet which is perfect for someone who just needs a secure peaceful environment. I am very happy with the care my sister is receiving.
Mum has been at Sloe Hill for nearly a year and has thrived from the wonderful care. She has a great relationship with the staff and frequently tells us how happy and safe she feels. Mum loves the attention they give her and was overwhelmed by the party they organised for her birthday. We are so impressed that the staff have remained consistent since she started and this has certainly been a key factor in how easily she settled. All the staff have been very encouraging and supportive of Mum, nurturing her strengths and supporting her with things that she finds more difficult to navigate. Mum always loved her own garden and enjoys being in the grounds of Sloe Hill. Knowing her love of gardening, she has been involved in its recent development and is looking forward to spending as much time as possible outside this summer.
My father has everything he needs. There isn’t a coffee bar, an ice cream parlour or hairdressers, as some larger homes may have. My father would not get full use of such facilities. That said, the home does have a visiting hairdresser and a chiropodist. The home offers a warm, safe environment with home-cooked meals and an opportunity to socialise. There is a genuine homely feel to the place. There are two lounges which are very pleasant. There is also a fabulous garden where the residents can sit and relax.
The staff are all lovely. My father is always full of praise. The nicest home appropriate to my father’s needs.
After he moved into Sloe Hill, he was a little unsettled at first, as most people are. Now though, he is very happy having made some friends with other residents. His routine is properly in line, and he isn’t anywhere near as confused as he was, and he is no longer having falls.
The staff and management are very friendly and caring; they do their absolute best to make the residents happy.
The location is lovely and quiet, the home itself is a beautiful building, and there is a large garden, which is very pleasant during the summer when visitors come.
Dad especially enjoys visits to the sister care home for lunch on a Wednesday; the staff definitely make sure everyone is suitably entertained.
Very happy in the knowledge that Dad is safe and being looked after well.
It is a small home run by a local family and my friend is very happy there after being very lonely whilst living at home. His health had also started to deteriorate as he was not looking after himself and whist he was reluctant to make the move, I can see the improvement that has occurred in only a couple of months.
He has a lovely, cosy room that overlooks the garden which he made good use of during the summer and we enjoyed sitting there during my visits. I was also surprised to be offered lunch during my visit, but realise that this is the benefit of residing in a small home.
I am looking forward to visiting again when I am next in the area.
Sloe Hill is a very well-run home with a warm, friendly and calm atmosphere. With the support of the staff, my mum has settled well and is very happy here. She has much praise for the staff, who she says ‘’can’t do enough for us’’ and who are at all times considerate, respectful and caring.
The staff at Sloe Hill gave my mother the best of care and attention and particularly when the last few weeks were rather difficult for her. It has a very homely atmosphere where they offer individual and personal care and nothing is too much trouble.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sloe Hill.
There are no upcoming events for Sloe Hill.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sloe Hill.
Meet the Team (2)
With over 40 years of experience as a pharmacist, I dedicated my career to serving and supporting the local community of Hitchin. As the founder and former owner of Cross Chemist Pharmacy on Redhill Road, I built a trusted business that became a cornerstone for local health and well-being.
In recent years, I shifted my focus to the care sector, fully committing my expertise and passion to managing both Sloe Hill and Foxholes Care Homes. My approach is hands-on, ensuring I am a constant and active presence across both homes. I take pride in fostering environments where residents feel safe, respected, and supported, bringing my deep understanding of healthcare and community spirit into everything I do. I am dedicated to creating homes that offer compassionate, high-quality care and maintain a personal connection with both residents and staff.
I am responsible for the day-to-day running of the home, overseeing the care side of life, and supporting staff training. I have a passion for End-of-Life Care and Moving and Handling, ensuring that we promote our residents’ independence in regard to their mobility as and where practicable and ensuring that our staff is trained to maintain their own and our resident’s safety.
We realise that no two people are the same and strive to ensure that residents have individually tailored care plans, often going above and beyond to ensure that everyone enjoys their time, no matter how long their stay.
Frequently Asked Questions about Sloe Hill
What types of Care is Sloe Hill registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sloe Hill have?
There are 23 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Sloe Hill?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sloe Hill to the centre of Hitchin?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sloe Hill to verify any information. View our terms and conditions. Sloe Hill has an Enhanced Service - more info.