Adelaide Place, Ryde PO33 3DQ
Group: Isle of Wight Council
Person in charge: Susan Gibbs (Manager)
Local Authority / Social Services: Isle of Wight Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 24
Latest Care Quality Commission* Report on The Adelaide: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 out of 10 for The Adelaide is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Adelaide in Google's Search Results – more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.7 for The Adelaide is calculated as follows: ( (7 Excellents x 5) + (3 Goods x 4) ) ÷ 10 Ratings = 4.7
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 3.208 Points relating to the number of positive Reviews for The Adelaide is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3.00 = 3
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
4.7 out of 5 from 1 Reviews over all timeThe Adelaide has a Review Score of 7.9 (7.908) out of 10 and an Average Rating of
Review submitted on 16 June 2018 from a Website Submission by Carol P (Friend of Resident). on Saturday 16 June 2018 . Relates to May 2018.
Very impressed when visiting my friend. Lovely, clean welcoming place in a nice setting with excellent staff. Friend very well cared for and happy.
How likely would you be to recommend The Adelaide? Extremely Likely