Merrydale Residential Home

90 Spencer Road, Ryde PO33 3AL
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9.5 10 Reviews
  • Merrydale Residential Home, Ryde
Merrydale is a charming and welcoming care home nestled in the heart of Ryde on the picturesque Isle of Wight. Merrydale extends a warm invitation to individuals seeking high-quality residential care and thoughtful care packages. This small yet friendly haven not only provides respite but also offers Day Care services.

Merrydale is a place where the beauty of nature is a constant companion, showcasing a diverse array of wildlife throughout the day. The delightful gardens that envelop the home are open for individuals to relish, providing a serene and peaceful retreat.

In the cosy and personalised bedrooms, Merrydale ensures that each resident's unique needs and preferences are met with care and attention. The dedicated in-house Chefs create lovely homecooked meals and desserts every day, catering to all dietary requirements and preferences.

The vibrant spirit of Merrydale is further accentuated by activities orchestrated by an enthusiastic Activities Coordinator. Tailored to suit individual preferences and interests, these meaningful activities create a lively and engaging atmosphere for all residents. Merrydale warmly welcomes you to experience the epitome of compassionate care in a setting that feels like home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 16 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1138 – £1310
  • Self-Funded Residential Dementia Care: £1138 – £1310
  • RESPITE Self-Funded Residential Care: £1138 – £1310
  • RESPITE Self-Funded Residential Dementia Care: £1138 – £1310

These prices are only a guideline, please contact Merrydale Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Merrydale Residential Care Home Ltd

Person in charge

  • Felicia Glover (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (16)

Parking

  • There is a driveway outside the home which can fit up to four cars on, also spaces available along the private road which the home is situated along.

Merrydale Residential Home Reviews (10)

9.5

Merrydale Residential Home has a Review Score of 9.5 (9.483) out of 10, based on 7 reviews in the last 2 years.
Over all time Merrydale Residential Home has 10 reviews.

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Review from J S (Respite Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was most impressed with the care I received.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you for your kind words. We are very pleased you felt impressed with the level of care you received with us!

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Review from Andy B (Son of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am exceptionally pleased with the level of care that my mother receives at Merrydale. My mother is awkward to say the least, and the staff are very patient and caring despite of the difficulties that my mother presents them with. Merrydale is always very clean and welcoming, nothing is too much trouble.
Top marks to all the staff.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you so much for your lovely review. We're really pleased to hear that you're happy with the care your mother receives at Merrydale. Our team works hard to provide patient and compassionate care, so it's great to know their efforts are appreciated. Your kind words about the clean and welcoming atmosphere mean a lot to us too. Thanks again for your support!

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Review from S F (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall experience of Merrydale is of a pleasant, friendly residence. Staff are helpful, jovial, courteous and respectful of the residence. Relaxed, comfortable atmosphere. Meals are freshly cooked each lunchtime. Evening mail is adequate. Family members are treated as guests, kept informed and included
and made to feel welcome to stay as long as they wish. Resident's rooms are clean, tidy and maintained.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you so much for your kind words and thoughtful review of Merrydale. We are delighted to hear that you find the atmosphere relaxed and welcoming and that our team's efforts to provide respectful and attentive care are appreciated. It's wonderful to know that our freshly cooked meals and well-maintained rooms contribute to your positive experience. Your feedback motivates us to continue delivering the best possible care for our residents and their families. Thank you for taking the time to share your experience!

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Review from K T (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had been a resident at Merrydale for nearly 6 years when He died in September.
The staff had made the last years of my father's life pleasurable with their caring and supportive approach. Merrydale is very much a family and nothing was ever too much trouble. He was also a huge fan of the
food.
The end-of-life care provided was exemplary and extremely personal. Dignity was maintained at all times and staff were constantly assessing my father for any pain or distress. They involved the palliative care team in a timely manner. Not only did the staff support my father during this time, they included the whole family. I felt nothing but love and care from the staff throughout this time.
The month after my father's death Merrydale help an afternoon tea to remember my dad including my family and the other residents. The staff shared funny memories, and photographs and one of the other residents read a poem. I can't thank the staff enough and would highly recommend Merrydale to anyone considering residential care.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you so much for your heartfelt and thoughtful review. It means the world to us that we were able to make your father's final years as comfortable, enjoyable, and dignified as possible. At Merrydale, we truly strive to create a family atmosphere where both residents and their loved ones feel supported and cared for. Your kind words about our end-of-life care and the afternoon tea in your father's memory deeply touch us and reinforce our commitment to providing personal, compassionate care. It was a privilege to care for your father, and we are so grateful for the time he spent with us. Thank you for sharing your experience and for recommending Merrydale.

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Review from A T (Daughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Merrydale during the pandemic and was there until her passing in October 2024. As a family, we are very happy with the care my mother received throughout her time there. The staff are extremely dedicated and clearly have close, yet professional relationships with the residents,
treating them with dignity and compassion and we witnessed plenty of laughter between staff and residents. It did feel like being part of a family. I got to know the staff very well and trusted them to look after my mother and to keep me up to date with any issues that might arise. I was also confident that the management would respond quickly and appropriately to any questions I might have. My mother's room was small but served her needs and was homely. The cooks were always aware of Mum's likes and dislikes and adapted meals to suit these.
I would highly recommend Merrydale to anyone looking for a friendly, caring, safe and professionally run care home for their loved one.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you so much for your heartfelt review. We are deeply touched by your kind words and are grateful for the trust you placed in us to care for your mother during her time at Merrydale. It means a great deal to know that you felt part of our family and that our staff's dedication, compassion, and professionalism made a positive difference. This truly highlights what we strive for every day! Thank you for recommending us - it is the greatest compliment we could receive. Wishing you and your family all the best.

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Review from A B (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Merrydale is a wonderful care home, my mum has been there for two years.
All the staff are amazing, very caring, nothing is too much trouble. There are plenty of staff on any given day, it's always fresh and clean, always a rota and picture of who's working on that day.
Everyone is extremely well
looked after, if a doctor is needed, they will call straight away and also inform me straight away and sort usually that day.
I love my mum being there and she likes it too as she's relaxed and happy, the chefs are excellent all the food is freshly cooked and looks delicious.
All in all, I really don't have anything bad to say about it, it's amazing.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you so much for taking the time to share your kind words. We are privileged to be able to offer the highest quality care to your mum and your family!

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Review from Mark G (Son of Resident) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who is 94 years old, has been a resident at Merrydale since early September 2021. Having led a very independent life, the move to a residential care home due to mobility issues was something she found difficult in the early days. This was made worse by the restrictions imposed because of
the Covid virus. However, the transition was managed extremely well by the manager and her deputy, together with the dedicated and hard-working staff. It wasn't that long before she considered Merrydale to be her home, had made friends with other residents and regarded staff as being individuals she could fully trust. Indeed, she now regards the latter as her close friend.
Merrydale represents everything anyone could wish for if they need to be looked after. It feels like home, the staff are very caring and friendly, and the food is excellent! The atmosphere is always a happy one. I am extremely grateful for the care and support provided both to my mother and to me.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you very much for taking the time to share your experience with Merrydale. We are delighted to hear that your mother has found a comfortable and welcoming home with us!

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Review from Carol P (Daughter of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so lucky to find Merrydale for Mum to move into. Being a small residence it has a lovely warm, welcoming and homely feel. All the staff are wonderful, and they cared for Mum with such compassion. Nothing is too much trouble for them. I would recommend Merrydale to anyone looking for a lovely
home in their senior years.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you so much for your lovely review Carol! We pride ourselves on offering a home from home experience and we are glad you and your mum feels so welcomed with us.

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Review from Jill L (Daughter of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Merrydale is so homely and comfortable it is like being in someone's own home.
Staff are always welcoming and friendly and any concerns taken seriously and dealt with quickly.
The quality of care is always extremely good due to the high staffing ratios.
Meals are all freshly prepared with delicious
food and individual requirements well catered for.
The standard of care is exceptional, with genuine caring going into the tasks of looking after the residents. All the staff seem happy to be there and give their very best to the residents, frequently going over and above to help bring pleasure to the residents lives. Because it is a small friendly home, staff are always present and visible such that there is constant interaction with the residents.
I am so pleased I chose Merrydale for my mother's care. She is completely contented and her life is as safe and fulfilled as we could wish for.
Throughout the pandemic, stringent measures were taken to successfully protect the residents.
Reply from Sam Newnham, Adminstrator at Merrydale Residential Home

Thank you so so much for your amazing review, Jill. I will ensure to pass this on to the whole team, managers, carers, chefs and cleaners alike! Your wonderful review is greatly appreciated and we are so happy to hear your thoughts on Merrydale and the care your mum receives. Thank you once again!

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Review from Julia M (Daughter of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Merrydale is a small and friendly care home. My mother was extremely happy as a resident there until December 2020. The home is well managed, and the staff were very vigilant in these difficult times. I always felt staff knew my mother's needs and were very quick to pick up any changes in herself.
For
me, it is notable that staff remained consistent and caring, and my mother always commented on how helpful and kind people were and appreciated good care at night time also.
Reply from Felicia Glover, Registered Manager at Merrydale Residential Home

Thank you so much for your lovely review, Julia. I am so pleased you feel your mum is well cared for. I will ensure to pass this lovely review on to our care team. She is always a joy!
Thank you again.

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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for Merrydale Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Merrydale Residential Home is calculated as follows: ( (65 Excellents x 5) + (18 Goods x 4) ) ÷ 83 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Merrydale Residential Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (5)

Felicia

Felicia Glover

Job Title: Registered Manager Joined: 2020

Hello, my name is Felicia and I am delighted to be the registered manager of Merrydale Residential Home on the sunny Isle of Wight. I joined Merrydale in 2020, just as the pandemic started.


In 2017 I gained my Level 5 diploma in Leadership and Management in adult Health and Social care. I have previously worked with individuals with learning disabilities, being a palliative care worker as well as a funeral coordinator.


I pride myself on being someone who cares about individuals, taking everyone's views and opinions into account in any situation. I am a warm and friendly person which I feel makes me a people person, and I love my job here at Merrydale.

Sam

Sam Newnham

Job Title: Senior Carer & Administrator Joined: 2014

Hello, my name is Sam. I joined Merrydale back when I was 16 years old as an apprentice.


I have developed my career here over the years and I absolutely love working at Merrydale and doing my best to make a difference in individuals' lives, or by simply putting a smile on our residents' faces.


I have gained a range of qualifications here as well as a level 2 & 3 diploma in Health and Social care, and business administration qualification.


In my spare time, I love crafting and enjoying the local beaches and scenery.

Lisa

Lisa Nasby

Job Title: Senior Carer Joined: 2007

Hello, my name is Lisa and I have worked at Merrydale for nearly sixteen years. I absolutely love my job and my workplace. I have my level 3 NVQ and an array of health & social qualifications.


During the first COVID-19 lockdown, I stepped in and used my previous career as a hairdresser to make sure all residents continued to have their hair done as they liked and looked forward to.


In my spare time, I love to shop and keep things clean and tidy and I am now a Nana for the first time, which keeps me very busy!

Sophie

Sophie Walmsley

Job Title: Senior Carer Joined: 2021

My name is Sophie, and I have worked at Merrydale for nearly three years now as a senior carer. During my time here I have completed my level 3 health and social care and I have recently started my level 4. Merrydale has kickstarted a passion in me to progress my personal development. Merrydale is a wonderful residential home and I couldn't see myself anywhere else.

Faye

Faye Solley

Job Title: Senior Carer Joined: 2022

My name is Faye and I have been working at Merrydale for just over a year now and it is a wonderful place to work. I have my NVQ level 2 & 3 and I am currently working on my level 4 to further my career. My hobbies include spending time with my friends & family and I am a big animal lover! Merrydale is like a big family and such a welcoming home.

Frequently Asked Questions about Merrydale Residential Home

What types of Care is Merrydale Residential Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Merrydale Residential Home have?

There are 16 Single Rooms.

What are the Facilities & Services at Merrydale Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Merrydale Residential Home to the centre of Ryde?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merrydale Residential Home to verify any information. View our terms and conditions. Merrydale Residential Home has an Enhanced Service - more info.