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Care Provided by Alandale Residential Home
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 35 Service Users
Other Care Provided
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all inclusive with the exception of hairdressing, chiropody and if your require your own newspaper (The Home has a selection of papers each day)
The price(s) shown are provided by the care home. Contact Alandale Residential Home for full pricing details and T&Cs.
Contact Alandale Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Paul Maple
- Private Owned
Person in charge
- Clare Pay(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1988
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (35)
Visiting
- Visitors are welcome at Alandale at any time.
Parking
- There are a small number of parking spaces at Alandale. There is, however, a car park (£1 an hour) at the Whitfield Club just up the road.
Alandale Residential Home Reviews (18)
Alandale Residential Home has a Review Score of 9.1 (9.147) out of 10, based on 5 reviews in the last 2 years.
Over all time Alandale Residential Home has 18 reviews.
I can honestly say that Alandale is a home that we would highly recommend. The staff are caring, compassionate, supportive and thoughtful. We can't praise them enough. My mother was a resident and was treated with kindness and respect. Alandale feels like home from home, and this is down to the wonderful staff and management. We will always be grateful to them.
Thank you so much for your kind review, much appreciated.
My mums been at Alandale now for nearly 2 years.. She's been well looked after, and is very happy with both staff and their care.. And I cannot fault at all.. Which in return makes our life's so much more stress free, knowing mum has lots of good people looking out for her every day.. Any issues I'm called and kept informed. Thanks for a great job.. Alandale..
He also mentions frequently how nice the meals are . The staff give him help as needed.
As his wife - l feel reassured when l leave that his needs are being met and he is warm , comfortable and with company if he so wishes.
The staff are always kind and caring and attentive.
Great to know he is always in safe hands.
We feel lucky to have found Alandale and would highly recommend them.
A big thank you to all the wonderful staff.
Lovely staff always welcoming and caring for everyone! The food always looks good and everyone is treated with dignity and care. The only problem is car parking as I can no longer walk very far. It's nice that they have games and things to occupy them.
A great find!
Alandale have been very good at keeping me informed of any medical issues or requirements for my mother. She is very happy there and enjoys the activities which are plentiful. Mum now eats all her food up as it’s so good and she enjoys eating again. I recommend Alandale for anyone who is at that stage of their life. Such a friendly relaxed atmosphere. My mum seems ten years younger since she has been there.
My dad has been a resident at Alandale since January 2020, initially in on a respite placement and staying long term. I cannot recommend Alandale enough. The staff are amazing and the care offered in the home is second to none. The protocols that have been in place during Covid have been robust and visiting has been made possible with the purpose-built visiting room. I quite simply cannot think of anywhere better for my dad to stay.
My Father has been a resident for a number of years. The dedication of the staff through this Covid era has been nothing short of heroic. I have total confidence in the staff following all of the guidelines issued by the authorities. I do not believe that my Father could have received better care anywhere in the area. If you find yourself in a situation where your loved ones have to go into care, whether short-term or longer, then I cannot recommend Alandale highly enough. Keep up the good work.
I have just returned home from two weeks respite care at Alandale and I can recommend it to anyone. It was like being in a big happy family home where I was a member, and the staff were so kind and caring, nothing was too much trouble. The home is warm and inviting, the food is wonderful and the owner and his staff are always on hand if you need them. Thank you so much to you all, and if I need care again, I will definitely come to you. Bless you all.
My mother has been at Alandale for two weeks respite care and I couldn't be happier. The staff there are amazingly friendly and absolutely nothing is too much trouble. They are carers in every sense of the word. Everybody from the caretakers to the owner have made my mum feel welcome. The food and facilities etc are also first class. What an amazing bunch of people they all are and I would highly recommend Alandale as the best residential home I have been to.
A lovely feel to the home when you enter. Always warmly welcomed by the staff. The living area has just been re-designed and it is beautifully decorated with all new furniture and facilities. Residents rooms feel airy and comfortable. Food is really good and plenty of activities going on. Good size as it feels homely rather than institutional. Always get offered a cuppa when visiting! Very caring staff who were one to one, day and night with all clients in the palliative stage of their lives.
Many thanks for your feedback on the service we provide here at Alandale. We appreciate you taking the time to express your views.
His needs increased over the years, and at the end he needed to be moved, fed and cared for in all departments of personal hygiene. These were carried out by the staff with the utmost care and compassion.
The home itself was very clean and bright with regular activities for the clients who wished to partake.
There were always members of staff around to meet the needs of the clients.
I would recommend anyone considering to live or placing a loved one into a home, to visit Alandale.
Many thanks for your feedback on the service we provide here at Alandale. We appreciate you taking the time to express your views.
My mother has been a resident for approximately two and a half years and is very happy at Alandale. She has received excellent care during this time. Staff are well trained, helpful and caring and have a positive and friendly relationship with my mother. Staff are always willing to help with special requests which are never too much trouble. My mother is very happy at Alandale and regards it as her new home. It is reassuring to know that my mother is happy, well cared for, and safe.
Many thanks for your feedback on the service we provide here at Alandale. We appreciate you taking the time to express your views.
Very nice clean home. Staff can’t do enough to help you in any way they can. All food is freshly cooked on site with a wonderful choice. Most of the rooms have en-suite. Any problems are sorted out in a professional manner. They have day to day activities which anyone can join in.
Many thanks for your feedback on the service we provide here at Alandale. We appreciate you taking the time to express your views.
A wonderful homely place with wonderful residents and lovely staff, they are very welcoming. I have enjoyed my visits there.
Many thanks for your feedback on the service we provide here at Alandale. We appreciate you taking the time to express your views.
I’ve been visiting Alandale for a few years now, it’s always clean and if you visit in the morning, the lovely home cooked food smells delicious! Staff are friendly and always on hand to see to resident’s needs. The recently refurbished lounge areas look amazing, very spacious yet homely too. I would highly recommend Alandale to anyone looking for residential care.
Many thanks for your feedback on the service we provide here at Alandale. We appreciate you taking the time to express your views.
My husband has been attending Alandale 2 or 3 days per week and three separate week stays in while I have a short break. They look after him well. He likes it and I know he is safe there. The staff are wonderful. My husband has Parkinson's disease and can't write or speak well but has assisted me writing this.
Many thanks for your feedback on the service we provide here at Alandale. We appreciate you taking the time to express your views.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 February 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Alandale Residential Home.
There are no upcoming events for Alandale Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Alandale Residential Home.
Accreditations
There are no accreditations posted yet for Alandale Residential Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Alandale Residential Home
What types of Care is Alandale Residential Home registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Alandale Residential Home have?
There are 35 Single Rooms.
What are the Facilities & Services at Alandale Residential Home?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Alandale Residential Home to the centre of Dover?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alandale Residential Home to verify any information. View our terms and conditions. Alandale Residential Home has an Enhanced Service -more info.