Kimberley Residential Home, Herne Bay, Kent
Kimberley Residential Home, Herne Bay, Kent
Kimberley Residential Home, Herne Bay, Kent

Kimberley Care Home is a specialist dementia home in Herne Bay.

It offers long-term residential care, respite, short-term care and day care.

Kimberley Care has been operating since 1970. The home can accommodate residents in rooms spread over two floors.
There are seven rooms with en-suite bathrooms.

Clients can expect regular visits from a hairdresser, manicurist and a chiropodist.

An activities coordinator is on hand to organise recreational events and there are health checks with a specialist nurse available on a regular basis.

Owner: C & P Ltd

Person in charge: Claire Skinner (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Residents aged 65 years and over. Ages 65+.

Single Rooms: 26

Shared Rooms: 5

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single £461 – £875 , Personal Care Shared (per person) £461 – £700 (These prices are only a guideline, please contact Kimberley Residential Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Kimberley Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Kimberley Residential Home has a Review Score of 9.6 (9.576)

The Review Score of 9.6 (maximum of 10) for Kimberley Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Kimberley Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.576 for Kimberley Residential Home is calculated as follows: ( (79 Excellents x 5) + (50 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 132 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kimberley Residential Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 11 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kimberley Residential Home?

  • Extremely LIKELY
    9
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kimberley Residential Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    3
  • Partner of Resident/Service User
    1

Admitting a parent to a care home can be very stressful but from day one this home has felt very friendly and homely. This helped me cope with leaving my mother in care.
When visiting I see the staff chatting and listening to the residents and most days there is some form of organised activities going on which residents/visitors are encouraged to participate in.
I always feel welcome when visiting.

How likely would you be to recommend Kimberley Residential Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hello. I am so pleased to be able to give my appreciation for homes like Kimberley Care, Herne Bay.
Currently, my good lady was admitted to Kimberley Care and 3 years later she is being devotedly cared for, loved, and I find compassion and care as soon as I appear at the entrance.
I dearly love them all.
Such people from staff to workers are in my opinion the 'commandos' of civilian life. God bless them!
Special praise to the activities lady.
All in all wonderful teamwork.
Kimberley Care would be my choice if/when required.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father is a new resident at Kimberley. My overall opinion and observations are, how caring all the staff are and clearly demonstrate knowledge and compassion in the care they give. It is clear that the staff are committed and passionate and go the extra mile. There is a strong and dedicated leadership team and a strong focus on social inclusion. Daily activities that promote daily structure and purpose. A very happy home.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with the care Mum receives here, they made the transition as comfortable as possible and continue to deliver. Great team and very clean building.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has been here for two years and it's excellent. The staff are so caring, always find time for the residents and it is no trouble if my dad has dinner with mum on special occasions I.e birthday mum always looks so nicely dressed when we see her so do all the other clients. I have no complaints at all. The managers always keep in contact with me when they need to. Dad views are the same as mine he is very happy with the way they look after mum.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father was a resident at Kimberley Care Home, since being diagnosed with Vascular Dementia in March 2015, until he passed away in March 2017, just weeks before his 97 the birthday.
The home is welcoming, clean very well run and staffed. The care provided is exceptional.
Relatives and visitors are always made welcome by the staff. We have never experienced anything less than total professionalism and compassion within the home.
The activities provided are stimulating for the residents, and the extra musical entertainment and games are well thought out and appreciated by all.
The varied menus and the fresh food is of the best quality. Some of the residents requiring assistance with feeding were always catered for. The residents/patients have always been treated with the greatest compassion and dignity.
I would not hesitate in recommending the Kimberley Care Home, to anyone requiring the best possible Care for their relatives.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is always clean, staff are very good at their jobs and they've always time for the residents, giving them cuddles and also reassuring them. How they care for them is very special. I appreciate the time and effort given.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

About 3 years ago, following a period of 5 months in hospitals, Dad was diagnosed with Vascular Dementia and Alzheimer's Disease and we were advised that we would have to find a care home to suit his illness. This was a difficult time.

We visited several homes in the area, but when we were shown round The Kimberley, we were immediately struck by the caring qualities of the staff. The knowledge that the owner and manager showed about the needs of the residents and their understanding of the stresses and worries of their relatives, convinced us to trust the Kimberley team with Dad's care. It has been his home for 3 years and we have no regrets.

Dad's physical and mental care has been faultless and although his condition is slowly deteriorating, he is always treated with respect and dignity. It is reassuring for us to know that with the inevitability of Dad's illness, he is in safe hands.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has been well looked after at the Kimberley. The staff are always friendly and welcoming the home caters for all mum's needs and she has settled in well. It was really hard to accept my mum's illness, but the staff at the home have made a difficult time more bearable.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been residing at Kimberley for the last 15 months. She has received care and support at all times with prompt action to address her changing needs. It is very important to sustain constant and consistent staff who have knowledge of every resident. Kimberley work hard to maintain a solid team of carers 24 hours a day.

How likely would you be to recommend Kimberley Residential Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Kimberley care home are extremely caring. They have made every effort to enable mum to settle and feel at home. Residents are given space, they are respected and encouraged to move about as often as possible. Mum has limited movement due to her arthritic condition, however, staff are patient and provide all the help she needs to be able to move about the home.

How likely would you be to recommend Kimberley Residential Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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