Oakfield House

Overall I am very happy with the care my husband receives. Staff and management are friendly and approachable. Rooms are kept clean and tidy but toilets could do with a bit of updating. There are regular activities and residents are encouraged to take part. The food is good and my husband, who is reluctant to eat and drink at times, is given plenty of special treats to help keep him interested in food. All in all a homely atmosphere.

Oakfield House is very well run by the manager and deputy. All staff are very friendly and obliging nothing is too much trouble. The food is excellent and activities fun, with entertainment regularly organised by local singers and musicians. Rooms are clean and comfortable, could be modernised along with toilet and sink.

I had Christmas dinner at the care home with my mum and the other residents. A splendid meal which by the look of empty plates, everyone enjoyed. Even a glass of wine! Thank you all.

Residents are well looked after. Food is very good. Rooms are warm and comfortable.

The home responded swiftly to his changing needs. Sadly, he suddenly became acutely unwell. He spent his last few days of life at the home. As a family, the staff supported us through this difficult time with compassion and empathy. Nothing was too much trouble, and we will be always grateful for the care dad received at Oakfield.

My hundred-year-old mother spent the final few months of her life here. Throughout that time, she was treated with kindness, respect, consideration and understanding by all the staff. Whenever she needed assistance, a carer arrived very promptly. The staff were all very friendly and cheerful and took the time to get to know my mum and talk to her. She had a very nice, spacious room that was in very good decorative order and was warm and comfortable. The whole of the home that I saw, including the lounges and dining room, were all very clean and comfortable. The outside area was well-maintained and attractive. I always felt welcome by the staff whenever I visited, and as next of kin, I felt that my communication with the manager and her staff was very good. It was a great comfort to me knowing that she was so well looked after. I strongly recommend the home based on my experience.

I have no regrets about placing my family at Oakfield House and have recommended it to many, and I would like to thank the managers and staff for their amazing work.

My elderly mother moved care homes to Oakfield House as she needed more nursing care. On arrival, we were greeted and shown around by a staff member. Their natural warmth and care and gentle actions with mum immediately put my mind at rest knowing mum would be well looked after and would form a new relationship with confidence in her care, staff were attentive to her needs, and family visitors were also treated well and looked after in this difficult time for mum as her health deteriorated and sadly passed away, nothing was too much for the staff. The managers run a happy family environment with an outstanding team of dedicated staff members, we were like a family. The word 'care' is most definitely the right descriptive word that is so actively used. Our family were so pleased that we chose Oakfield for mum, as we know her last months were happy ones, with caring people around her, we thank all staff for everything you did for mum and would recommend Oakfield without any doubt.

Manager has tried exceptionally hard to accommodate the changing needs of my relative. Staff have accompanied my relative to hospital appointments when I have been unable to. The appointment of an activities coordinator is essential so that residents have opportunities to be occupied more during the day. Very friendly atmosphere and management/carers very approachable.

The manager was first class and always available.

Without exception the carers and staff are outstanding. They treated me with friendliness and respect and I felt very cared for after leaving hospital and before returning to my own home. I was also heartened that during the say no one was left lonely in their rooms, there was always a cheer word for everyone.

When we have an issue staff are very helpful to address the matter. Dad needs more persuasion to shower more often. Noticed his body odour is quite strong at times and his commode needs emptying, As nearly always when we visit we notice it hasn't been emptied. Staff are amazing and Dad is very happy but just a few points need addressing.

I can highly recommend Oakfield House.

The staff at Oakfield House are very pleasant. Nothing is too much trouble for them. The managers are really lovely people. They sport out all our enquiries regarding my father. My father is very happy at Oakfield and really likes all the carers. He is treated with dignity and care at all times. My father recently became rather ill requiring paramedics. The staff were so kind and sympathetic. I could not ask for better care for my father.