Saxon Lodge Residential Home Ltd

30 Western Avenue, Bridge, Canterbury CT4 5LT

Saxon Lodge provides quality care for residents in a warm and welcoming environment. The home has an open house policy and encourages friends and family to visit their loved ones regularly.

There is a courtyard garden which is accessible to residents and a wide range of activities and outings available for residents to take advantage of included in their fees.

Saxon Lodge has a spacious communal area where residents can relax, read or watch TV, which has been decorated tastefully.

Every bedroom also has a high standard of fittings and furnishings and residents are welcome to bring in their own personal belongings to create a homely feel.

Owner: Mrs Y Paneandee

Person in charge: Anita Easton (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Admission Information: No EMI. Ages 65+.

Single Rooms: 23

Shared Rooms: 0

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £500 – £750 (These prices are only a guideline, please contact Saxon Lodge Residential Home Ltd to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Please could visitors respect protected meal times for the service users. Opening times from 11am-8pm.

Parking:

Please could visitors not park in the drive way of the care home. There is parking along the roads available.

Latest Care Quality Commission* Report on Saxon Lodge Residential Home Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.3 (maximum of 10) for Saxon Lodge Residential Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Saxon Lodge Residential Home Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.681 for Saxon Lodge Residential Home Ltd is calculated as follows: ( (32 Excellents x 5) + (15 Goods x 4) ) ÷ 47 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.609 Points relating to the number of positive Reviews for Saxon Lodge Residential Home Ltd is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217 , then divided by 2 = 0.109

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.3 Saxon Lodge Residential Home Ltd has a Review Score of 6.3 (6.290) from 4 Reviews


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Saxon Lodge Residential Home Ltd?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Saxon Lodge Residential Home Ltd

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2

A most professional efficient and caring home. The staff were so kind to my mother. I couldn't have wished for a safer or more well managed residential home. My sincere thanks.

How likely would you be to recommend Saxon Lodge Residential Home Ltd? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

when my mother arrived at Saxon Lodge on year ago she was very ill. She has been looked after professionally and compassionately and is now in much better health. She enjoys living at Saxon Lodge and has gained some purpose in life.

How likely would you be to recommend Saxon Lodge Residential Home Ltd? Extremely Likely

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Average Rating:   4.6 out of 5

Saxon Lodge Residential Home home is a family run facility which prides itself on its family environment. The staff are dedicated and caring and spear headed by a manageress who "goes the extra mile" for her staff and residents alike. The home runs like clockwork, is impeccably clean and tidy and provides good quality food and entertainment, from the relations perspectives. There is absolutely no worry as all of the residents needs, medication and social needs are catered for to the highest standards. Overall a first class establishment.

How likely would you be to recommend Saxon Lodge Residential Home Ltd? Likely

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Average Rating:   5 out of 5

Since Mum has moved to Saxon Lodge she has been treated with great care and dignity. I no longer have to worry that she is eating as she said it is wonderful to have such lovely home cooked meals. The staff and managers are very approachable and happy to help. Mum wishes that she had gone earlier. She looks so happy and no longer has the drawn, frightened look that she used to have.

How likely would you be to recommend Saxon Lodge Residential Home Ltd? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Average Rating:   4.6 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Saxon Lodge Residential Home Ltd

Job Vacancies

Staff Profiles

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Anita Easton

Job Title: Manager

Joined: 2015

Description:

Mrs Anita Easton is the manager of Saxon Lodge Residential Home Limited.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Saxon Lodge Residential Home Ltd