Sovereign House

30 Canterbury Road, Herne Bay CT6 5DJ
Review Us
9.0 9 Reviews
  • Sovereign House, Herne Bay
Sovereign House is a small family-run Residential Care Home in Herne Bay.

It offers long-term and respite residential care for clients with or without Dementia.

Sovereign House has been a Care Home since 1984 and can accommodate 10 clients. All room are single, have en-suite facilities and can be accessed via a lift or chair lift.

Clients participate in daily activities run by the staff in the home and have regular trips into town and the sea front.

There is also a visiting hairdresser, manicurist, chiropodist, optician and hand reflexology therapists on a regular basis.

Care Provided by Sovereign House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 10 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1190
  • Self-Funded Residential Dementia Care: £995 – £1190
  • RESPITE Self-Funded Residential Care: £995 – £1190
  • RESPITE Self-Funded Residential Dementia Care: £995 – £1190

Any sundries extras will be invoiced o a monthly basis.

These prices are only a guideline, please contact Sovereign House to find out the exact price for your requirements.

Contact Sovereign House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sovereign House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Hassan Ibrahim

Person in Charge

  • Hassan Ibrahim (Owner)

Local Authority / Social Services

Admission Information

  • Female only (entire home)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (10)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • There is lift access to all floors in the home. Sovereign House are a small Family run Care Home in a beautiful Georgian Building.

Parking

  • There is plenty of parking within the vicinity of the home.

9.0

Sovereign House has a Review Score of 9.0 (8.958) out of 10, based on 2 reviews in the last 2 years.
Over all time Sovereign House has 9 reviews.

Overall Experience
  • 8
  • 1
  • 0
  • 0
  • 0
Date Published
  • 9
  • 2
  • 2
  • 2
  • 7
Reviewer Connection to Sovereign House
  • 4
  • 3
  • 1
  • 1
Total of 9, showing 1-9
Review from D J (Daughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been settled at Sovereign House for many years now and sees it as 'home'. The staff are very friendly and approachable and provide excellent care. It's a small care home that feels very homely and is always exceptionally clean. Mum always enjoys the activities provided, it's the perfect place
for Mum and I would definitely recommend it to friends and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would definitely recommend this care home. Mum can be really challenging at times but the staff deal with the situations extremely well. The home always smells fresh and clean and food excellent. I have no worries at all about leaving mum there and it gives me real peace of mind to know that she will
be well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Daughter of Resident) published on 5 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looking for respite care for my mum was so difficult, but when I walked into Sovereign House I knew instantly that this was the right place for her.


The staff are so welcoming, friendly and caring. The property is so homely. As Mum has dementia it was so important to find somewhere that wouldn't

be overwhelming for her, Sovereign House is perfect.


Mum was quite anxious when she first got to the home but the staff were great with her, (and me!) in reassuring her and settling her in. When I picked her up she was happy and joking with the staff and even said that she would like to go back.


I cannot thank them enough for looking after my mum and the peace of mind I had that she was safe and comfortable.

Reply from Hassan Ibrahim, Proprietor at Sovereign House
Thank you for your kind words and we hope mum will return again soon.
Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve M (Son of Resident) published on 4 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
After living with us for 2yrs we had sadly reached the stage where Mums dementia was becoming too difficult for us to manage. After checking out a few local care homes, Sovereign House was recommended to us by a friend and after visiting and meeting the staff and the owner we were confident that Mum
would be happy and well looked after here.
Mum stayed at Sovereign House from 8th October 2018, until she passed away on 1st February 2019. We can honestly say that we could not have wished for Mum to have had better care, she was fantastically well looked after, had a lovely room and the friendly staff were brilliant from start to finish. The special care given to Mum in her final weeks was wonderful and made a difficult time so much easier.
Needless to say, we would thoroughly recommend Sovereign House to anybody looking for a care home in Herne Bay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary S (Son of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at this home are very caring and supportive. The hygiene levels are good and consistently carried out. I would recommend to anyone looking for a small high-quality home.
Reply from Louise Ibrahim, Proprietor at Sovereign House
Thank you, Gary.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy G (Stepdaughter of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepmother has been at Sovereign House for 5 and a half years. We have always been very happy, she is very happy!
The staff have a very good rapport with all the residents, it is always very clean, her room is spotless and ensuite. She loves all the food, it's good home cooking. They have activities
for residents or they will play cards or quizzes with them. We just had a summer party, the food was great, we played games a great time was had by all.
Reply from Hassan Ibrahim, Proprietor at Sovereign House
Thank you for your review.
Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R T (Friend of Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting Sovereign House to see my neighbour, I was welcomed by the very friendly staff. All the residents looked very happy and chatty! The home had a lovely feel and the smell of home cooking made me very hungry! Would not hesitate to recommend this home to friends and family.
Reply from Louise Ibrahim, Home Manager at Sovereign House
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Son of Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been cared for at Sovereign House since early 2015. We chose this care home because of our previous experience when our aunt (Mum's sister) became a resident, spending her final years in a safe, clean and happy environment.


Staff are caring, considerate and always respectful towards

their residents. The home is always clean and tidy and is managed firstly in the best interest of its residents.
Reply from Louise Ibrahim, Home Manager at Sovereign House
Thank you, David.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sylvia H (Daughter of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into this home a year ago suffering from acute anxiety and depression. She would just sit on her own and not interact with anyone. Now she sits in the day room with the other residents and partakes in various activities. This is due to the wonderful care and attention that she receives
from all the staff and management team.
Reply from Louise Ibrahim, Home Manager at Sovereign House
Thank you Sylvia.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.0 (8.958)

Overview of Review Score

The Review Score of 9.0 (8.958) out of 10 for Sovereign House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Sovereign House is calculated as follows: ( (21 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.125 Points relating to the number of positive Reviews for Sovereign House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 10 registered maximum number of service users is 2, which has been reached with 2 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Sovereign House

What types of Care is Sovereign House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sovereign House have?

There are 10 Single Rooms.

What are the Facilities & Services at Sovereign House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sovereign House to the centre of Herne Bay?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sovereign House to verify any information. View our terms and conditions. Sovereign House has an Enhanced Service - more info.