Yew Tree Lodge, in Rochester, offers a range of care skills, with the facility being registered as an EMI home, ideal for many specialist and older people's care requirements.
The home is well established in the local community, having shown high standards for over three decades, located in scenic surroundings and offering versatile occupancies, including for couples.
All staff are fully trained and experience continuous professional development in order to see the home benefit from their potential. The interior design suits adults with mobility issues, being fitted with ramps and lifts, while residents are welcome to decorate to their personal tastes.
Owner: Mrs S I Ali
Person in charge: Andy Dordoy (Care Manager)
Local Authority / Social Services: Medway Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 20
Shared Rooms: 7
Rooms with ensuite WC: 10
Weekly Charges Guide: Personal Care Single £495 – £595 , Personal Care Shared (per person) £479 – £489 (These prices are only a guideline, please contact Yew Tree Lodge to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Visiting:
No restrictions
Parking:
Own car park
Latest Care Quality Commission* Report on Yew Tree Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.6 (maximum of 10) for Yew Tree Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Yew Tree Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Yew Tree Lodge is calculated as follows: ( (17 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 24 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.147 Points relating to the number of positive Reviews for Yew Tree Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.8 Target = 0.147
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Yew Tree Lodge has a Review Score of 7.6 (7.647) from 2 Reviews
Review submitted from a Postal Card by Kathy D (Daughter of Resident) on Wednesday 21 March 2018. Relates to February 2018.
My mum has Alzheimer's and since moving into the lodge has never looked healthier. She looks forward to going back and loves all the staff dearly. She has in the past suffered terribly with loneliness and has never been lonely since moving in. The staff are friendly and cheerful and treat everyone with the utmost respect.
How likely would you be to recommend Yew Tree Lodge? Extremely Likely
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Review submitted from a Postal Card by Chris A (Son of Resident) on Monday 11 January 2016. Relates to December 2015.
My mother stayed at Yew Tree Lodge until she became very poorly and had to go into palliative care. During the time my mother stayed at Yew Tree Lodge the level of care she received was of a very high standard. All staff were always polite and very professional and the management team were always very helpful and approachable. My mother passed away on July 16th 2015. As sad as it was I will always be very grateful that the final months were at Yew Tree Lodge.
How likely would you be to recommend Yew Tree Lodge? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Yew Tree Lodge