What types of Care is Yew Tree Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Yew Tree Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Yew Tree Lodge to the centre of Rochester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Yew Tree Lodge care home, Stoke Road, Hoo, Rochester, Kent ME3 9BJ

Yew Tree Lodge

Stoke Road, Hoo, Rochester ME3 9BJ

8.4 14 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 26 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Palliative / End of Life Care

Facilities

Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: £800 – £1200
Self-Funded Residential Dementia Care: £800 – £1200
RESPITE Self-Funded Residential Care: £800 – £1200
RESPITE Self-Funded Residential Dementia Care: £800 – £1200

These prices are only a guideline, please contact Yew Tree Lodge to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
~~NHS Continuing Healthcare (CHC)~~

Good to Know

Owner

Yew Tree Lodge (Holdings) Ltd

Person in charge

Shana Roche (Care Home Manager)

Local Authority / Social Services

Medway Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2010
Number of floors: 2

Room Information

Single Rooms (26)
Couples/Companion Rooms (0)
Single Rooms with Ensuite Wet Room (10)

Visiting

No restrictions

Parking

Own car park

Review from A S (Daughter of Resident) published on 25 September 2024 Submitted via Website • Report

Overall Experience

I would not hesitate to recommend this care home. My father receives excellent care from skilled people who like, respect and understand him. He has a spacious, well appointed room which is always clean and welcoming. The home is decorated nicely and has homely touches which add to the friendly relaxing

atmosphere. The food is very good and there are always refreshments available. The staff are very responsive and approachable and they are always keen to help and to go the extra mile.
In terms of activities, there is always something going on, from trips out, to arts and crafts and visits including lovely therapy dogs. There are regular parties and always a special mention on residents birthdays. The photo board shows that each person is valued and included. My father is happy at Yew Tree Lodge and feels comfortable to be himself because he feels at home here.

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Review from Alan A (Resident) published on 27 February 2024 Submitted via Postal Card • Report

Overall Experience

I regard this care home as an excellent 'hotel.' I have a very nice room to retire to. The staff are friendly and helpful. I have a room with a large cupboard for my clothes, and a big set of drawers for magazines and some clothes. I am in short, a "happy old man."

Reply from Joanna Hartnup, Registered Manager at Yew Tree Lodge

Thank you for your kind words you're a true gentleman.

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Review from Richard B (Brother of Resident) published on 3 November 2023 Submitted via Postal Card • Report

Overall Experience

We visit my sister often and are always happy with the way we are treated, my sister is always well looked after and she looks much healthier now.

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Review from Kathy D (Daughter of Resident) published on 5 December 2022 Submitted via Postal Card • Report

Overall Experience

The home looks after my mum in a very professional and caring way. The staff are well trained and caring. Any issues are dealt with immediately, and I cannot recommend them more.
Where the home fails is the condition of the bathrooms and toilets. Although they are very clean, they are old and worn

out. They desperately need an overhaul. The staff already fundraise as much as they can, but the owner needs to step up and make this home the best it can be.

Reply from Karen Priest, Administrator at Yew Tree Lodge

Thank you very much for your review Kathy, very much appreciated. If you would like to join us in our next residents and family meeting we can discuss the changes that need to be made to the facilities and the ways in which we can do this.

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Review from A A (Daughter of Resident) published on 2 November 2022 Submitted via Website • Report

Overall Experience

My experience of Yew Tree Lodge as the daughter or a resident who went in just before Covid hit and lockdown happened, my dad was loved and cherished by the staff when I wasn't allowed to see him. They nursed him back to health so many times over the years, but when it was close to Dad's passing, I

couldn't have asked for more care, respect and dignity shown to my dad and his family.

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Review from L F (Daughter of Resident) published on 27 December 2021 Submitted via Postal Card • Report

Overall Experience

My mum has been at Yew Tree Lodge for six months now, going into care at a difficult time; staff worked really hard to make her welcome. Her room was redecorated for her, and she has her own w/c and sitting area. We were encouraged to bring as much of her own things in as she would want to help her

feel at home. She has found it hard to settle in, but that is more to do with her needs than the home, and she is getting there with help from staff and family.

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Review from A M (Daughter of Resident) published on 24 December 2021 Submitted via Website • Report

Overall Experience

My mum is very happy and comfortable here.
The carers/staff are so friendly and helpful.
There is a great feel of welcoming and closeness in the home, like one big family.
Feel really reassured that Mum is in the best place for her needs/support.

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Review from Pauline J (Daughter of Resident) published on 6 December 2021 Submitted via Postal Card • Report

Overall Experience

I am very pleased with the way staff care at this residents home; it's a happy place.

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Review from Loraine D (Niece of Resident) published on 18 July 2019 Submitted via Postal Card • Report

Overall Experience

My aunt lived at Yew Tree Lodge for 4 years, but sadly passed away on 30th December 2018. She had dementia which progressively got worse during that time. I visited her regularly and on each visit, I found she was well cared for, always clean and well dressed and the staff always added little touches

like jewellery and painted nails. She appeared happy in her own world and the staff always fed her with appetising food even when she had problems swallowing. The staff were very caring and friendly and worked so hard, sometimes under difficult situations. There were a few that went the extra mile and made her years there as happy as they could. It was sad to see dementia take over but I know she couldn't have been in a better place.

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Review from Barry P (Independent Advocate Deputyship) published on 2 May 2019 Submitted via Postal Card • Report

Overall Experience

I visited this home on 12th April 2019 in my capacity as an Independent DOLS Best Interests Assessor.
I visit many care homes in the course of my work. I was impressed with the informal and relaxed atmosphere at Yew Tree Lodge and helpfulness of the staff.
The 2 residents I visited were well cared

for and safe. I would have no hesitation in recommending this home to anyone considering it.

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Review from Beverley F (Niece of Resident) published on 11 March 2019 Submitted via Postal Card • Report

Overall Experience

Yew Tree Lodge is such a special home. The wonderful staff looked after our special Auntie and took the pain away from her being held in a home. It was a home, though her new home, where she would be loved and cared for. They supply lots of special parties, they make sure the clients are dressed nicely,

have their nails painted, hair done and fresh food daily. Those who visit get offered a cup of tea. And we don't have to worry at all if she is looked after. Thank you to all of you for looking after Auntie.

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Review from Tracey H (Relative of Resident) published on 21 February 2019 Submitted via Postal Card • Report

Overall Experience

My uncle has always been very well cared for at Yew Tree Lodge. The staff are very caring and often go beyond what they are required to do. There are always activities for the residents. All the residents seem very happy in their environment. The staff always seem to have time to talk to relatives.

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Review from Janice W (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card • Report

Overall Experience

My Dad is not always happy with his dinners (taste and content).

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Review from Chris A (Son of Resident) published on 25 January 2016 Submitted via Postal Card • Report

Overall Experience

My mother stayed at Yew Tree Lodge until she became very poorly and had to go into palliative care. During the time my mother stayed at Yew Tree Lodge the level of care she received was of a very high standard. All staff were always polite and very professional and the management team were always very

helpful and approachable. My mother passed away on July 16th 2015. As sad as it was I will always be very grateful that the final months were at Yew Tree Lodge.