Mon Choisy Care Home (Auditcare)

As a 25 year old resident, I really appreciate support I receive in here. The staff are very friendly, caring and respectful and the food is good. The overall atmosphere is welcoming and positive.

I am pleased with the care I get at Mon Choisy. This is a very caring enviroment. We are looked after very well. All my needs are met. I am grateful and glad to be here.

Very welcomed and offered a hot beverage and biscuits. When you arrive they take you to a private lounge so you can have family time, staff well mannered, smart uniform, polite.

Thank you.

Mon Choisy Care Home have been brilliant! They take great care of my father, they make sure he's looked after, fed and most importantly make him feel part of the family. He used to love music so they make sure there's plenty of music and activities to help keep him happy. Thank you to all of the staff! It's a wonderful job you do while at times I'm sure is difficult! They always have a smile and seem to really care for the residents.

It is a very good home to be in. The staff and management are very good. Keep up the good work.

Whenever I visit Mum, she is always clean, tidy and well cared for. Food always looks good. Mum is shown kindness and respect, and I am always kept informed of how she is doing.

I highly appreciate your efforts and at the same time highly recommend Mon Choisy Care Home!

My mum has lived at Mon Choisy for 4 years and I am very happy and feel grateful for all the care and support she receives. I would like to thank everyone at Mon Choisy for all the kindness and care they give my mum and the lovely events they organise for different times of the year. So special they are, and how much my mum does especially when she first arrived. I am so grateful I know that my mum is safe and well, I am happy too. I would highly recommend this care home.

My mother has been at Mon Choisy for almost three years. I am very happy that she is there as I feel she is well looked after and safe. The staff always looks after her even when she has a difficult period. I am notified of her state of health and when I communicate with them by email or phone they come back promptly trying to find solutions. The place is clean and spacious. I am also very happy that when I cannot visit I can talk and see my mother over WhatApp. I am particularly impressed with the staff who are friendly and welcoming.

I highly recommend Mon Choisy care home.

My mother-in-law is a resident of Mon Choisy Care Home for almost a year now. At first, it was really hard for us and her as well to be separated, but due to our work and her health issues, it was the best decision we could make. The staff is fully qualified and more than happy to help whenever the residents needs it. My mother-in-law is really happy as she is treated very well, she says she's feeling like she's on holiday all the time and she is always busy with all the activities they are doing. Food is also really tasty and as a bonus we are always updated on my mother-in-law's situation. I would definitely recommend it!

The staff are well-qualified, professional and experienced in understanding dementia and how it affects people's behaviour. Above all, they are kind and caring towards residents. I know my husband is very well looked after.

I visit frequently and all the staff, no matter how stressed, are welcoming and seem very pleased to see me. They give me updates on how my mum is daily and any concerns they may have with her. They keep me well informed about Mum's care and comfort.

My father stayed at Mon Choisy Care Home for respite care and I cannot praise the staff highly enough. They were caring, kind, patient and friendly. They did everything they could to welcome him and ensure he settled in. They were also very thoughtful to us as a family and did make things for us as easy as possible. We experienced them treating other residents with such dignity and warmth (although they were unaware that we were within earshot).

I want to say a huge thank you to everyone at Mon Choisy for all the care they gave to my Mum Janet. She was looked after so well, sadly until her passing on Saturday. I cannot recommend this home highly enough.

The care my father in law receives from Mon Choisy is very good. The staff are friendly and respectful. Communication between the staff and myself and my husband is good. They always inform us with information we need to know.

Mon Choisy, still above and beyond the meaning of the words “Care” and “Home”

I live in the U.S. My sister visits my brother twice weekly. I ‘phone and email. My daughter ‘phones and emails. I was in U.K. last year, and finally met Mon Choisy exceptional Manager and excellent staff when I visited daily.

I use Skype for family. Staff in Mon Choisy use a laptop and took it into brother to Skype. My brother was delighted seeing me, having the 3 of us in the room. The U.K. is 8 hours ahead of my time, so I was up from 2am onwards, chatting. A staff member joined us at one point. It was good to catch up with her.

Mon Choisy, without being asked, downloaded Skype, so I can Skype any day at more convenient times for me; for example 7am my time which is 3pm their time. Staff were trained in its use. I ‘phone to say I’m going to Skype which gives them time to bring my brother to the computer.

Outstanding loving care for residents, and their families. It really is my brother's home now.

I wanted to praise the staff and facilities at this care home, nothing is too much trouble. My mother is not the easiest of persons to get on with, but she says all the people and staff are kind and polite to her. There is always a friendly smile from all the staff whenever I visit and I can see that they chat and do many activities with the residents. My mum's room is very clean and well kept and she enjoys living in the home. I would totally recommend this care home.

I visited my friend at Mon Choisy care home last week and was very impressed with the level of care given to her. The care home staff were very welcoming and attentive. I have been to a number of care homes and this one is very different. The staff are wonderful! My friend has very advanced dementia and I have seen a significant change and improvement in her character since moving to Mon Choisy. The staff really know what is going on and understand how to respond to her. Wonderful home.