






Pilgrim Wood is an elegant, 1920s country house situated in three acres of grounds, providing long term residential and dementia care for people aged 65 years and above.
The home also provides respite care to enable loved ones to take a well deserved break, convalescent care when recovering from an accident, illness or operation, as well as day care.
An elevated position provides remarkable views of the surrounding countryside, yet they are...
Care Provided by Pilgrim Wood
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Pilgrim Wood for full pricing details and T&Cs.
Contact Pilgrim Wood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Goldenage Healthcare Ltd
- Private Owned
Person in charge
- Sharon Mitchell(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1999
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (10)
Pilgrim Wood Reviews (8)
Pilgrim Wood has a Review Score of 8.3 (8.286) out of 10, based on 2 reviews in the last 2 years.
Over all time Pilgrim Wood has 8 reviews.
I am so happy to have found Pilgrim Wood as a home for my Dad. It's a lovely old style home with secure idyllic outdoor space in the countryside. The staff treat guests as family and took Dad out for walks every day on the North downs. It was a lovely setting to visit him and the home was relaxed about visiting days and times even inviting me to have lunch with Dad free of charge. The touch that made this home special was when Dad was in his final week. There was always a member of staff at the hospital keeping him company and just a video call away from me. The staff were genuinely upset to lose him and were pleased to host the wake at the home. I'm eternally grateful that they gave him a wonderful final two years at Pilgrim Wood
The manager and her team at Pilgrim Wood looked after my mother after she developed Dementia in 2022. She lived at Pilgrim Wood for just over two years. Whilst the home is a bit shabby and some things took quite a bit of time, it proved to be a welcoming home for my mother when she was at a very vulnerable stage of her life. The care team that looked after Mum were very able, kind and treated her with dignity. The home let us decorate the room in a colour of our choice, choose curtains and carpet that Mum liked. It also allows residents to take their own furniture if that fits. All of this was key to choosing this home for Mum as her surroundings were very important to her. The home sits in the countryside and the room that we chose for Mum had a view over the countryside that was beautiful. I feel that the home, being privately run, is unique. There are two other definite plusses: the food often smelt delicious and they have pet cats. It was a lovely home for Mum at the end of her life.
I could not have wished for a more caring and kindly home for my wife who had Alzheimer's. She moved there in September 2022 but died very suddenly and unexpectedly in January 2023. Not surprisingly, it took her a few weeks to settle but after a while, she came to regard it as home. It is a lovely old house, a bit shabby but more homely for that, set in a large garden with beautiful views of the Surrey Hills. Busy though they were, nothing seemed too much trouble for the management and staff. When our daughter came back from Australia to visit her at the end of November, quite unasked, they put on a little pre-Christmas tea party for us family.
She was so happy there and for me, it was a pleasure to go there and see her enjoying her last 2 years. So thank you to all the staff and the beautiful Pilgrim Wood. I can't thank you enough.
My mother was admitted to Pilgrim Wood in January 2020, just before lockdown happened. This was to be her future home. As a family, we were made very welcome. The virus has stopped us experiencing time spent with her and experiencing the social side of her care. My sister and I are happy with the choice of the care home we made. The people are dedicated in their work and are caring beyond measure. We are comforted our dear mother is in their charge.
Upon my last visit to Pilgrim Wood I was impressed by the warm and friendly atmosphere, the plentiful light in the living room/s, and the attentiveness of staff on duty. I am always encouraged by the efficiency of the staff who keep me well informed about my mother's condition. She has been a resident for over four years and I'm very happy with the care and consideration she receives at Pilgrim Wood. They understand her needs and she knows them, and that's a great source of relief for a relative. Mum has seemed much more cheerful in the last year or two. Pilgrim Wood offers a home atmosphere, something I wanted for her at the time of choosing a care service. Things have only gotten better. More activities. More opportunities to go on outings. More organised visits by young people to keep in touch across the generations. Overall, I'm delighted with Pilgrim Wood's care.
In her three years at Pilgrim Wood, my mother has received the most excellent and compassionate care. The onset of her Alzheimer's was very rapid but since moving to Pilgrim Wood her condition has stabilized, thanks to the understanding and knowledgeable staff. She enjoys the warm homely atmosphere and lovely garden, as well as the excellent food and, is treated with dignity and respect at all times.
I would like to comment on the professional and compassionate care received by my mother at Pilgrim Wood. In her last months at the home, she was very disabled and totally dependent on the staff. She was treated with kindness, dignity and respect and also was able to develop a rapport with individual staff, because of the continuity in staffing. This gave her and all the family confidence that her needs were known and considered and that she was amongst friends.
My mum particularly liked the home cooked food and fresh vegetables, as well as desserts and home baked cakes. The last food I helped her to eat was a beautiful fresh banana mousse and a dish of chopped nectarines and pears... because she loved fruit.
The home has been recently redecorated in parts and is very clean. It has been a very positive experience seeing exactly what care can be provided to a vulnerable older person, who was never made to feel that way but always treated with friendliness, humour and respect.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Pilgrim Wood.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pilgrim Wood.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Pilgrim Wood
What types of Care is Pilgrim Wood registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Pilgrim Wood have?
There are 29 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Pilgrim Wood?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Pilgrim Wood to the centre of Guildford?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pilgrim Wood to verify any information. View our terms and conditions. Pilgrim Wood has an Enhanced Service -more info.