Jackman's Lodge Residential Care Home

I highly recommend Jackman's Lodge for care of a loved one. My mother was so well looked after. Although she had disabilities, the team members were fabulous in providing social activities, personal care, great food and superbly maintained rooms and facilities. The flexibility in the care to suit each individual resident was outstanding and I am so grateful that we found Jackman's Lodge for my mum.

My friend has been living at Jackman',s Lodge for about 9 years and throughout that time, I have been very happy with the care provided for him. I visit twice a week and have never had any cause to worry or complain about his care. They treat him with dignity and empathy, ensuring he receives physical, psychological and medical care at all times. As the years go by he has needed more attention, but the level of care has remained high and I'm so grateful for all they do.

I first encountered Jackman's Lodge about 3 years ago whilst looking for care home for my wife's mother. Of the ones we visited, this stood out. The staff are excellent, extremely welcoming, friendly and professional. They genuinely engage with the residents and seem to have their best interests at heart. My wife is kept updated via regular emails regarding her mother's care and welfare. The residents have regular events to stimulate them,most recently at a garden party where friends and relatives of the residents could attend. The home is extremely well maintained. The food that I have seen served is of a good quality and the residents seem happy with it. I have been into many care homes as part of a previous career and this is the best one by far. I hope that I will never need the services of this care home, but if I did, I would count myself fortunate to be a resident.

A big thank you to ALL staff at Jackman's Lodge, you do an amazing job.

If you are looking for a care home providing all the home comforts. You need look not further than Jackman's Lodge. Every possible need is catered for, including food preferences. Entertainment is also provided (a pianist, singer etc.) and staff also join with patients in activities to stimulate mental activities and are not left watching tv all day.

Jackman's Lodge delivers a consistently high level of service. The facilities are attractive with a lovely garden that my wife has direct access to. Everything is spotlessly clean and maintained to an excellent standard. There is high retention rate for staff including agency staff. So we get to know them very well. They are all very kind to us and extremely conscientious. They are responsive to requests. Meds are given out in time and there is good access to the local GP surgery. The food is very good, with good quality ingredients and nicely served. The recent introduction of a buffet for lunch has been a great success.

Mum has keen at Jackman's Lodge Residential Care Home for one year and the staff have looked after her brilliantly. There is hardly any turnover of staff so mum gets to know her carers. The variety of activities is excellent and the seasonal decorations are outstanding. I would like to thank all the staff including cooks and cleaners as well as carers and seniors. They are all fantastic.

The staff and facilities are excellent, and the care for my grandmother is of the highest standard. She is now thriving again, at 98! In her words, "I'm very happy and content and couldn't ask to be in a better place. I'm looked after very well and have no complaints".

The team at Jackman's has done everything possible during the Covid pandemic to keep my 98-year-old mum as safe and happy as possible, providing care and company and keeping spirits up. The home is always warm, clean and tidy, and I feel the home listens to me and reacts to requests wherever possible. It is large enough to provide the facilities and care required by my mum, but small enough to feel personal rather than too corporate. The owners and manager are actively involved in maintaining high standards and providing individual care to their residents, and the lovely care team are friendly and so hardworking.

I have always been well looked after. Activities are provided, but I do knitting, crosswords, sudokus and jigsaw puzzles, which take up a lot of my time. It is good to have people around as I was on my own for 20-years. Carers always around if I need help.

I have been volunteering at Jackman's Lodge for about 7 years. I run an arts and craft group once a week and a wine and cheese afternoon. I help the activities coordinator wherever I can. The staff and residents at the home have always made me welcome, everyone is so caring and friendly. I admire the staff for their resilience especially in the current circumstances, they go over and above in their care of the residents. I look forward to going back to see everyone when this lockdown is over.

The past year has been awful, as everybody knows. Therefore I will not dwell on it. Suffice to say that Jackman's has made incredible efforts in keeping the COVID virus at bay. I can only imagine the strain they have been under in protecting not only my mother and the other residents but also themselves when one considers that they are in the thick of things every day, just like the NHS workers in our hospitals. Congratulations and many heartfelt thanks for their efforts thus far. Albeit, unfortunately, that we are not out of the woods yet.

The whole team at Jackman's Lodge have performed incredibly well to respond to the demands of the pandemic. They have kept Mum safe as well throughout this extremely difficult and dangerous time, creating innovative means to allow limited visiting opportunities while keeping staff, residents and visitors safe. All while delivering their usual high level of care. Thank you!

The experience that we have of the care given to Mum is excellent. They care about her so well. The care home is clean, tidy and cosy. The staff are kind, friendly and cheerful. Mum is very happy, so I am happy.

Senior management and staff are going above and beyond to provide a safe environment for residents during this very difficult time, all staff are trying their best, particularly one senior carer; I have no idea how she has been managing to cope, she is a real asset to Jackman's Lodge. The home is cosy, clean and has a nice atmosphere, my family member seems to be happy and contented.

Jackman's Lodge is very homely, the staff look after the residents very well and are all pleasant to the residents and their relatives. The meals are delicious, having personally tasted them. The rooms are always clean. There are always activities for the residents to get involved in daily. I would recommend this care home to anyone who required personal and committed care.